# RODEOHOUSTON — user reviews

> 99 indexed App Store user reviews of RODEOHOUSTON by Houston Livestock Show and Rodeo™, rated 4.90/5 from 1,414 ratings.

- Source: https://appshunter.io/ios/app/rodeohouston/id578999720/reviews
- App overview in markdown: https://appshunter.io/ios/app/rodeohouston/id578999720.md
- Rating breakdown: 5★ 1,326 · 4★ 41 · 3★ 11 · 2★ 1 · 1★ 35

## What do users think of RODEOHOUSTON?

Overall sentiment: negative

**Pros**

- 👍 Easy to use
- 📍 Helpful map and parking info
- 🤠 Great for the rodeo experience
- 💻 Convenient digital tickets

**Cons**

- 🐛 App crashes and glitches
- 📶 Unreliable connectivity and service
- 🔍 Difficult to access tickets and coupons
- ⏰ Long wait times at guest services

**Commonly reported bugs**

- Inability to verify and access purchased tickets
- Repeated requests for cookie preferences
- Incorrect event schedule information
- Parking lot availability not accurately reflected

**Most requested features**

- Offline access to tickets and coupons
- Better organization of tickets and coupons
- Improved parking and directions information
- More comprehensive event schedules and details

## Newest reviews (11 of 99)

### 4/5 — Not good user navigation but it’s fine

*2026-03-12*

So many screens a logins

### 2/5 — APP WILL NOT STAY OPEN!

*2026-02-26*

What is wrong with this new version? I am attempting to purchase for this year (2026) and the app will not stay open. Help! The old version actually worked.

### 3/5 — Useful but Unreliable

*2025-03-14*

So the app is GREAT when you have good service to use it. You can look up food, see the map, use all your tickets and whatnot, but I was constantly without service even when connected to the carnival wifi or the app would glitch and say I didn’t have tickets when I did. My recommendation if you buy carnival packs is to go to guest services and have your tickets printed when you get there to avoid waiting in a long line just to get to the front and your tickets won’t load. Also go to one of the free portable charging stations and grab one for the day bc the app does drain your battery.

### 1/5 — Need better service

*2025-03-09*

If you want the tickets to be electronic then bring in a cell tower or something. We had a carnival pack and bought more tickets that we couldn’t access because the app kept failing. I still can’t get the tickets I bought to load.

### 1/5 — Horrible

*2025-03-09*

2 hours waiting in line at guest services because the app does not work!

### 4/5 — Good and bad

*2024-03-17*

This app worked well until there was to many people at the rodeo! It erased all my tickets and coupons for 5 min then it came back and did it again! This was a real inconvenience when you are at the front of the line ready to scan for rides, game or food.

### 1/5 — Beware…

*2024-03-15*

Used the app to get my ticket. Seemed to work fine. Checked my ticket multiple time before leaving yesterday midday. I went with my 2 daughters and their families and small grandchildren. As we were entering the access point the app just kept spiraling and would load my ticket. My phone showed 5 bars and 5G access. Everyone got in but me. So there i was watching my grandchildren and daughters move forward in the crowd and i couldnt get in. Imo the app is pathetic. If it wont work to get you in, what good is it. The attendant said i could go to the ticket office. Lol right. The attendant told me to restart the app and try again. I did that at least a dozen times with no ability to bring up my ticket. I shut down restarted my phone. That worked. By that time 20 minutes had passed and others were separated. So beware…

### 3/5 — Great idea, but….

*2024-03-13*

This is a great idea. However, the app kept crashing and it drained my battery! Save yourself the frustration and just get physical tickets.

### 4/5 — First Time and App was easy to use

*2024-03-13*

There are a few improvements i could use, namely being able to identify unused v. partially used carnival packs so i can transfer them accordingly.  other than that the app worked pretty well with all rides, games, and vendors. if we could also get paid parking in the app…

### 3/5 — You are missing Thursday, February 29!!!!

*2024-02-27, version 23.10.1688*

Please get Thursdays schedule on your app ASAP

### 1/5 — Frustrating App

*2024-02-24*

Do not even consider downloading this worthless app. It will deceive you into downloading an additional app just to purchase tickets. Forget about forcing us to possess a digital ticket. There should be some individuals at the event to help us navigate through this extremely frustrating and confusing app.

## Most critical reviews (10 lowest-rated)

### 1/5 — Tickets

*2026-03-09*

I purchased 2 books all of my tickets were showing now I’m only seeing one book and I haven’t went to the carnival yet.

### 1/5 — Garbage!

*2026-03-07, version 25.12.4228*

I can’t reset my password or login because every time I click on forgot password or username, I never receive an email. So frustrating.

### 1/5 — Not Working

*2026-02-26, version 25.12.3209*

App keeps closing

### 1/5 — Keeps crashing

*2026-02-02, version 25.12.3209*

App keeps closing.

### 1/5 — This app sucks!

*2026-01-29, version 25.12.3209*

Incapable of buying tickets on the app because it keeps redirecting me to some help page that isn’t helping whatsoever! Useless

### 1/5 — Parking Info is wrong

*2025-03-20*

Yellow lot is passes only but shows as the first lot in the public parking section and available with credit card. Also the app shows as a 10 minute wait while we waited over an hour to get to the lot.

### 1/5 — AXS Support is terrible

*2025-03-18*

I didn't think there could be a worse ticketing service than Ticketmaster but here we are. I had to set up an AXS account through the app and when I went to verify my email, it said I was a robot. I tried the chat support but it just says "connecting you with agent" and no agent has popped in an hour later. That's not "live chat", at least estimate how long the wait is so I'm not stuck at my computer. Had to search for a phone number and now I'm stuck listening horrible hold music with no end in sight. I hope the rodeo finds a better ticket partner next year that actually has staff that works there.

### 1/5 — Get paper/printed tickets

*2025-03-14*

App became useless while we were at NRG. We couldn’t access our online tickets from the app once we got inside. Lots of people had issues connecting to the internet or WiFi. We spent 1-2 hours walking around from place to place looking for help only to be redirected again by the Volunteers w/ the gold badges. We ended up going to the Ticket Booth on the 2nd floor of the NRG Center and got a paper copy of the tickets we bought online. The app not working made the experience frustrating & more exhausting than usual in the Texas heat.

### 1/5 — Horrible

*2025-03-10, version 24.5.2016*

This app doesn’t work all the time. I purchased food coupons which had to be stored onto the app. I’ve had lots of trouble accessing the app, and therefore difficulty retrieving the food coupons. This coming Wednesday is Rodeo day and I’m hoping I don’t have as much trouble getting my tickets while at the rodeo. PS You can’t screenshot the coupons QR code. The photo will appear as a blank black screen.

### 1/5 — Need offline ticket access / download ticket ability

*2025-03-10*

Tickets are useless without cell reception, which is unreliable at big events

## Most praised reviews (10 highest-rated)

### 5/5 — HLAR Rocks!

*2025-03-15, version 24.5.2088*

Love y’all so!!!  Year after year!

### 5/5 — Best Rodeo!

*2025-03-15*

Best rodeo and the app makes it easy to navigate!

### 5/5 — HLSR

*2025-03-13*

BEST RODEO EVER!!!
Plenty of fun for everyone of all ages - just make sure you wear comfy shoes! 😊
THANK YOU to all the Volunteers who help make the Rodeo a reality and the athletes who put everything on the line by giving it all they’ve got!!

### 5/5 — Rodeo - Lauren Daigle

*2025-03-13*

Always a great family event!

### 5/5 — good

*2024-10-14, version 23.10.1688*

GREAT VERY HELPFUL LOVE RODEO

### 5/5 — Love It

*2024-03-16*

The app is easy to use and helped me stay organized during my carnival visit. No need to stand in line for tickets. Everything is done through the app. It was  also helpful to be able to transfer unused tickets.

### 5/5 — Awesome

*2024-03-14, version 23.10.1688*

Go Rodeo! Glad there’s an app, the festival is huuuge

### 5/5 — Great update

*2024-01-06*

Love the new look and functionality! So happy someone finally decided to fix the app

### 5/5 — It’s still got some bugs but…

*2023-12-01*

It’s far more functional this year than it’s ever been!

### 5/5 — 🤠EXCELLENT!🤠

*2022-02-26*

Thank you for creating such an amazing app! So useful and handy! The maps and the schedules are exactly what we needed!
Cheers to you and here’s to RODEOHOUSTON 2022!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
