# Rogers Business Softphone — user reviews > 12 indexed App Store user reviews of Rogers Business Softphone by Rogers Communications Inc., rated 4.60/5 from 5 ratings. - Source: https://appshunter.io/ios/app/rogers-business-softphone/id6445825013/reviews - App overview in markdown: https://appshunter.io/ios/app/rogers-business-softphone/id6445825013.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 0 ## Most critical reviews (10 lowest-rated) ### 1/5 — Bad *2026-05-19* Poor app functionality, calls consistently drop, Roger’s tech support is nonexistent ### 1/5 — App disconnect all the time *2026-05-07* App doesn’t work properly, disconnect all the time even talking with patients. Poor features also. Don’t recommended! ### 1/5 — Rogers sucks phone *2026-05-05* I wanted to correct the name of the app. If you have an iPhone the app doesn’t work. It disconnects after 1 min, one week it wouldn’t even load for all iPhone users which is our entire org! Total garbage. Moving to a $2 a month solution. Rogers customers service is trash the whole org sucks. Short this stock ### 1/5 — Stopped working *2026-04-26* The app is glitchy when it works, sometimes to log in it will tell you wrong password. Right now the app doesn’t even open on iPhone 17pro, when you open it , it closes. I have reinstall , restarted phone and nothing ### 1/5 — Unable to log me in *2025-06-12* I am having trouble to log in with my phone so i can transfer phone calls easily can anybody help me ### 1/5 — Horrible *2024-12-22* Clunky and horrible to log into this app. We have 2 business locations and having to log into and log out to two separate accounts is a nightmare. ### 1/5 — Useless *2024-01-02* Pure garbage. I’m ready to move on from Rogers. ### 1/5 — How is this product even less functional than the previous version? *2023-05-26* I did not like that previous version at all so I was cautiously optimistic that the updated version would be more functional. After three days I’m seriously thinking of deleting it entirely and just using my personal number for work calls. There is an unbelievable lag every time I answer a call, I have only been able to successfully place one outgoing call, and I get over a dozen notifications every day that say “request timeout” and a few seconds later “ok”. Every time I switch back to the app to try to make a call it endlessly cycles between a message that says “not registered”, “registering”, “unregistering” and a dialogue box that says “push notifications restarted” which prevents me from doing anything in the app. What a piece of junk. ### 2/5 — App not working on IPhone 16 *2025-05-12* I have been a rogers unison customer for over three years, and the app is no longer working on a new iPhone 16 since the beginning of May. Rogers customer service and technical support have not helped after multiple phone calls over one week. The desktop app for Mac is also not working on a two year old MacBook due to not being updated. ### 2/5 — App is horrible *2024-10-31* Constantly hangs up on customers when I try to switch lines. Lots of times it doesn’t register that anyone is calling at all. ## Most praised reviews (2 highest-rated) ### 5/5 — One hour JC cleaners *2026-02-13* What a affordable service! ### 3/5 — Good app but missing 2 key features *2024-04-02* Unlike other IP phone apps this is missing 2 important features 1) send and receive text messages from your IP number 2) manage admin setting like the auto-attendant **Developer response:** Hello, feel free to contact us via our social media channels on Facebook, X or Instagram and we'll be happy to help you! -Anthony. P --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*