# Rogers MyWiFi (Early Access) — user reviews > 20 indexed App Store user reviews of Rogers MyWiFi (Early Access) by Rogers Communications Inc., rated 1.61/5 from 433 ratings. - Source: https://appshunter.io/ios/app/rogers-mywifi-early-access/id1349871852/reviews - App overview in markdown: https://appshunter.io/ios/app/rogers-mywifi-early-access/id1349871852.md ## Newest reviews (9 of 20) ### 1/5 — It’s as bad as you think *2022-10-04* Don’t bother. This app is basically useless. It constantly says it can’t connect to my modem/wifi (even though it is a compatible modem), and the app crashes EVERY TIME I try to run a speed test. Just another reason to change providers in my eyes **Developer response:** Thank you for sharing your feedback. The new Ignite platform offers app support. With the Ignite WiFi Hub app, you can easily manage, help protect and optimize your home WiFi network from anywhere, at any time. You can learn more about the app here - https://roge.rs/2zIYUEC. ^zf ### 1/5 — No longer supported *2022-08-31* Moved modem to a different spot and now this app does not work. Called IT who advised me that it is a “legacy” product so they no longer support it. If it works for you, it works but if it doesn’t, there is no fix anymore. Ughhh **Developer response:** Thank you for sharing your feedback. The new Ignite platform offers app support. With the Ignite WiFi Hub app, you can easily manage, help protect and optimize your home WiFi network from anywhere, at any time. You can learn more about the app here - https://roge.rs/2zIYUEC. Regards! /Moin ### 1/5 — Wish I could give 0 stars *2022-08-24* Why can’t I connect to it using my iPhone? It says I don’t have a stable connection but I do. Then it says to contact support but there’s no actual support page for the app you just get sent to the general one where you talk with a bot that can’t actually help you. Absolute garbage app **Developer response:** Thank you for downloading the app and sharing your app experience. Are you logging into the app using your modem's login credentials? The modem has to be in gateway mode and your iPhone connected to your home WiFi. You can also try rebooting your modem and relaunching the app. You can connect with us at https://roge.rs/2YYdIXe for further assistance. Regards! /Moin ### 1/5 — Works intermittently - Bad app *2022-04-24* The app crashes too much and drops connection to the modem too often. Won’t close devices in the scheduling section and will do it at times it’s not supposed to. The speed test portion always drops connection to the modem. **Developer response:** Hello, sorry to hear about the issue with the app. Can you share more details about your problem at https://communityforums.rogers.com? We want to investigate this further!^ra ### 1/5 — Bedtime doesn’t set *2021-12-13* Trying to set a bedtime and it doesn’t work and will reset and not pause the internet at the specified time. **Developer response:** Sorry to hear that! Could you write to us at https://communityforums.rogers.com with more details of your issue? We'd love to help you troubleshoot.^ra ### 1/5 — Please, no. *2021-12-11* Delete this app. Parents us this to HARM their kids! 😭 ### 1/5 — 2 years of the same issue *2021-07-29* For a company that has a monopoly in Canada and tons of money, this app is just a trolling of customers. **Developer response:** Thanks for reviewing the app. Please connect with us - https://roge.rs/2YYdIXe and share the issue you're experiencing with the app so we can help troubleshoot it for you. Cheers! /Moin ### 1/5 — App crashes constantly *2021-06-03* When running a Speedtest, the app crashes immediately! I’m not the only one having this problem. Please fix this! **Developer response:** Thanks for trying out the app and providing us with feedback. Regards! /Moin ### 1/5 — Doesn’t support ignite modem *2019-01-28* Why would Rogers create an app that doesn’t support Ignite modem?? Yet still mention the benefits of the wifi app when marketing Ignite??? I was looking forward to having easy control to (dis)connect devices on my modem (I have a couple of teenage kids) but am truly disappointed in Roger’s customer service approach to timely support in their own apps. **Developer response:** We appreciate your feedback and are disappointed to hear about the issues you've been having with the app. Please check here to make sure your internet modem is compatible with the app - https://roge.rs/2WrTtjY. If your modem is in the compatible list, it could be that your modem is not on the latest software. Please reach out to Rogers Internet Tech support to make sure your modem is upgraded to latest software. Thanks so much. ^yc ## Most critical reviews (10 lowest-rated) ### 1/5 — Ron Parker *2026-07-09* I have had more than my share of problems with Rogers. But, the problem I have today is stunning. A few weeks ago my HP printer stopped connecting to wifi. I did all the reset things I could do and nothing worked. I bought an other HP printer and it wouldn’t connect either. I reached out to the support team from HP and they worked on trying to resolve the problem to no avail. I had a technician come in and they to fix it. No joy. I bought a Canon printer. It won’t connect. Finally I found a phone number that let me talk to a live agent. She did all she could and she was unable to resolve the problem. She made an appointment for a Rogers technician to come to the house tomorrow to try to fix the problem. She said it would cost me $75.00. So, Rogers equipment is broken and I have to pay to get it fixed. Why do I have to pay to fix their equipment? I don’t have to pay anything so that is good. As of today, July 9, 2026 the problem has stumped everyone. I think all parties are as frustrated as I am. Everyone is trying their best to resolve this issue as quickly as possible. **Developer response:** Thanks for sharing your concern in detail. Certain devices may not connect to your network when the gateway is in Band Steering mode. You can try splitting the 2.4G and 5G networks to see if your printer can connect to the 2.4G network. We recommend migrating your Internet to our new platform, Rogers Xfinity Internet, for better support and home network management. ^ms ### 1/5 — Wifi Abuse *2025-10-25* People use this to abuse the wifi, specifically turning off and on the wifi. Especially the children are affected the most. **Developer response:** The app has been designed to manage the home network. Thanks for taking the time to share your feedback. ^ms ### 1/5 — Buggiest app of all time *2024-07-18* It doesn’t work at all I don’t why it is still on the app store. **Developer response:** Thank you for sharing your feedback. The new Ignite platform offers app support. With the Ignite WiFi Hub app, you can easily manage, help protect and optimize your home WiFi network from anywhere, at any time. You can learn more about the app here - https://roge.rs/2zIYUEC. ^zf ### 1/5 — HORRIBLE *2024-04-12* so rogers, this up is just to make your subscribers believed that they have a very fast bandwidth during installation and then you lower it the next day. and since none of your app is working, some of your customers will never know your scheme. get rid off those useless phone apps and let us use the browser which you locked the access of modifying. **Developer response:** Thank you for the download and feedback Cris! ^zf ### 1/5 — Good idea,but poor design,constantly dead. Useless APP. *2024-01-09* Good idea,but poor design,constantly dead. Useless APP. **Developer response:** Thank you for the feedback! ^jjl ### 1/5 — Delete this app *2023-08-07* My parents use this app constantly and it’s annoying **Developer response:** Thanks for the feedback.^ra ### 1/5 — Very annoyed *2023-05-25* My dad keeps turning off my phone for the littlest problems. I hate my life 🤦‍♂️ **Developer response:** Thanks for the feedback! ^zf ### 1/5 — 👎🏻 *2023-04-04* rogers wifi never ever ever works **Developer response:** Hey there! Thank you for your review. Can you please share more details about your problem at https://communityforums.rogers.com? Thank you! ^jjl ### 1/5 — Ridiculous *2023-02-11* Absolutely ridiculous and slow , I came in to give it zero stars and it’s already 1.6 **Developer response:** Thank you for sharing your feedback. The new Ignite platform offers app support. With the Ignite WiFi Hub app, you can easily manage, help protect and optimize your home WiFi network from anywhere, at any time. You can learn more about the app here - https://roge.rs/2zIYUEC. ^zf ### 1/5 — This app worked in beginning when it launched *2022-11-17* I have hitron gigabit router. This app used to work perfectly fine until all of sudden it stoped working. Not even log in window pops up. Always asking for rebooting and checking compatibility. **Developer response:** Thank you for taking out the time and providing us with your valuable feedback. Have you heard about the powerful Ignite WiFi gateway modem? You can switch to this modem and you can easily manage, help protect and optimize your home WiFi network from anywhere, at any time. We can help with the switch, please connect with us at https://roge.rs/2QZGNyu. Regards! /Moin ## Most praised reviews (1 highest-rated) ### 3/5 — Interesting *2022-08-12* But the speed test option keeps saying it “lost wifi” so it can’t complete, might wanna look into that my phone is new and it didn’t lose wifi when the notification came up **Developer response:** Hi there! Thank you for the feedback and the review. Can you please share more details about your problem at https://communityforums.rogers.com? We would like to get this further investigated for you. ^jjl --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*