# Rogers Place — user reviews

> 73 indexed App Store user reviews of Rogers Place by Edmonton Oilers Hockey Corp., rated 4.70/5 from 50 ratings.

- Source: https://appshunter.io/ios/app/rogers-place/id1150588109/reviews
- App overview in markdown: https://appshunter.io/ios/app/rogers-place/id1150588109.md
- Rating breakdown: 5★ 43 · 4★ 3 · 3★ 1 · 2★ 1 · 1★ 2

## What do users think of Rogers Place?

Overall sentiment: negative

**Pros**

- 👍 Easy to navigate site
- 👍 Great arena experience
- 👍 Awesome venue
- 👍 Love the rewards
- 👍 Excellent app helps a lot
- 👍 Awesome energy
- 👍 Love the Oilers
- 👍 Simple to use
- 👍 Great map of arena

**Cons**

- 🐛 App is slow
- 🐛 App freezes often
- 🐛 App won't open
- 🐛 Ticket retrieval issues
- 🐛 Connectivity problems (WiFi/Cell)
- 🐛 Poor integration with Ticketmaster
- 🐛 Inconsistent performance
- 🐛 Unhealthy food options
- 🐛 Expensive concessions
- 🐛 Difficult to purchase parking
- 🐛 App fails to load
- 🐛 Data collection concerns

**Commonly reported bugs**

- App crashes frequently
- App won't open after updates
- Tickets disappear or show as not owned
- App does not refresh ticket status
- Flash mob feature not working with WiFi
- Constant loop when trying to buy tickets
- Terrible integration with Ticketmaster
- App freezes on ticket screen
- Spin promo not playable
- App not updating ticket sales
- Cannot retrieve tickets
- App glitches when sending tickets
- Cannot login
- Refresh function is poor
- App keeps crashing
- App won't open
- Ticketmaster not syncing with Rogers Place

**Most requested features**

- Improve WiFi coverage
- Allow viewing menu prices
- Improve parking purchase process
- Allow more free usage of the app

## Newest reviews (10 of 73)

### 3/5 — Slow app

*2025-04-29*

l’oilty rewards and other section’s of app are slow as sin. Hope dev can improve this. Miss more action during the game trying to access the app and not worrying about collecting rewards since it’s not available or worthy too…..

### 1/5 — Awful App

*2025-02-22, version 1.5.7*

This app sucks, it’s slow and freezes all the time. The spin promo keeps coming up but you can’t actually play the game. I expected a lot better from Rogers and the Oilers !

### 5/5 — Mr.

*2025-01-24, version 1.5.7*

Putting it too it

### 5/5 — Oilers

*2025-01-07, version 1.5.7*

Oilers

### 1/5 — Absolute garbage

*2025-01-04, version 1.5.7*

Worst app ever made. Keeps glitching and won’t allow access. Seems to compete with the Ticketmaster app. Impossible to link it to my account as it sends me back in a vicious circle when I try to reset my password. Junk!

### 5/5 — The Best team

*2025-01-01, version 1.5.7*

The best place to be!!!!!!

### 5/5 — Happy new year

*2025-01-01, version 1.5.7*

Thank u

### 1/5 — Trash

*2024-12-22, version 1.5.7*

Make an app for the people not your data collection. Trash app  must be downloaded in order to sign onto the webpage to be sent somewhere else.. my gawd 👎🏻👎🏻👎🏻👎🏻👎🏻

### 1/5 — Broken screen

*2024-12-21, version 1.5.7*

Fix the screen on jumbo train

### 5/5 — Oilers

*2024-12-17, version 1.5.7*

Excellent place to be

## Most critical reviews (10 lowest-rated)

### 1/5 — Wifi / reception

*2026-04-21*

Terrible eveytime , wifi never works here, reception is terrible.

### 1/5 — Crashhhhhh

*2026-01-31*

Terrible integration with ticketmaster

### 1/5 — Cell phone connectivity

*2026-01-03*

I don’t have Roger’s or Telus.  My cell phone service inside Roger’s is horrendous.    I would never ever use Roger’s for my communication because of this.

### 1/5 — I am trying to buy tickets and I am in a . Constant loop

*2025-12-29*

Can’t get through to buy tickets

### 1/5 — Just wow!

*2025-11-26*

Cannot get flash mob to work if in your wifi! All it does is “waiting to sync” and deplete battery - bad enough I have to re enter and sign in every game.

### 1/5 — Forced usage

*2025-10-30*

Making this app a requirement to view your *PURCHASED* tickets through ticketmaster is utterly pathetic.  Way to boost your downloads, Rogers.  You fudge those numbers for the board.

### 1/5 — App

*2025-05-23*

Not very responsive kind of a pain to send tickets and says it’s fine but it isn’t says they’re listed or reclaimed and the aren’t. 

Just not very responsive.

### 1/5 — Garbage App

*2025-05-17*

What’s the point of having an app if nothing loads?! The only reason the ratings are as high as they are is because people think they’re rating a certain game or Rogers itself 🙄

### 1/5 — Connection issues

*2025-05-02*

“Connect to the app for flash mob.” 4 people have phones connected.

### 1/5 — Retrieving tickets is horrible

*2025-03-06, version 1.5.7*

Can’t retrieve tickets

## Most praised reviews (10 highest-rated)

### 5/5 — Score

*2026-04-28*

Attended my first ever game on March 31, 2026, I won tickets from 86Cancer in Cold Lake, it was such a wonderful experience going through Roger's place , I can't wait to do it again👍

### 5/5 — Appreciation

*2026-03-10*

Love the rewards

### 5/5 — Stars on ice

*2025-11-22*

Some

### 5/5 — Accountants

*2025-10-29*

Excellent app helps a lot

### 5/5 — Hockey time

*2025-06-06*

The app is easy to use, and we love Rogers place, have gone to many concerts and hockey games

### 5/5 — Fun

*2025-05-21*

Wish I’d win something

### 5/5 — Here for Doug

*2025-03-21*

Our daughter bought us tickets for this game last Christmas. We lost Doug on February 12 2025. So our whole family came to this game for him.

### 5/5 — So much fun!!!

*2025-03-21*

Awesomeness

### 5/5 — Awesome

*2025-02-01, version 1.5.7*

Awesome

### 5/5 — Awesome!

*2025-01-31, version 1.5.7*

Amazing energy!!!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
