# Rogue Credit Union — user reviews > 129 indexed App Store user reviews of Rogue Credit Union by Rogue Credit Union, rated 4.79/5 from 12,450 ratings. - Source: https://appshunter.io/ios/app/rogue-credit-union/id1382896850/reviews - App overview in markdown: https://appshunter.io/ios/app/rogue-credit-union/id1382896850.md - Rating breakdown: 5★ 9,662 · 4★ 825 · 3★ 213 · 2★ 74 · 1★ 205 ## What do users think of Rogue Credit Union? Overall sentiment: neutral **Pros** - 🚀 Easy to navigate - 👍 User-friendly interface - 💡 Helpful customer service - 🚀 Convenient mobile deposit - 👍 Reliable and secure - 💡 Great banking experience - 👍 Excellent app overall **Cons** - 🐛 Frequent crashes and bugs - 🐛 Mobile deposit issues - 🐛 Slow and unresponsive app - 🐛 Login and account access problems - 🐛 Unreliable and glitchy **Commonly reported bugs** - Camera issues with mobile deposit - Inability to access accounts - Frequent app crashes and freezes - Incorrect account balance information **Most requested features** - Zelle integration - Improved mobile deposit functionality - Faster app performance - More customization options - Enhanced account management features ## Newest reviews (13 of 129) ### 2/5 — Glitches *2026-07-16, version 2026.04.02* Extremely glitchy. Everything freezes, constantly having to reset the app. ### 4/5 — Where is Bill Pay? *2026-07-16, version 2026.04.02* I’m new to Rogue and need to use Bill Pay. Unable to locate it in the app so I try the chat, no help. Call customer support and the wait time is 133 minutes! May not be a customer much longer. Update: Bill Pay is now working and an improvement on the Members First app. The transition was a little rough, customer service seemed overwhelmed, service is now improving. I’ll be sticking around as a customer. ### 3/5 — Check deposit keeps kicking me out. *2026-06-03, version 2026.01* After taking a picture of the front of the check, the screen goes black and then the app closes. I have to log back in and start over. ### 2/5 — Does not update *2026-01-29, version 2025.10.1.3* After completing a transfer the app does not show the transfer in the transaction history as it has before. You must close the app and sign back in to see the transaction. ### 3/5 — Levee *2026-01-04, version 2025.10.1.3* I got a levee and wasn’t informed on it. Just went into my app and happened to notice it. You could inform me of things like this. ### 5/5 — Excellent customer service! *2026-01-02, version 2025.10.1.3* Wonderful! ### 3/5 — Messages *2025-12-04, version 2025.9.0.1* The app is very easy to use. I love being able to access my account at any time needed. However, it’s very irritating that you cannot delete messages that are sent so it consistently shows that you have a message. ### 5/5 — Amazing! *2025-12-02, version 2025.9.0.1* 0 complaints!!! Best banking app ever! ### 5/5 — Love Rogue *2025-11-25, version 2025.9.0.1* Awesome app, Rogue rocks ### 5/5 — RCU *2025-11-19, version 2025.9.0.1* Lost my wallet & the headache that followed was only cured by the kindness that Rogue Credit Union showed. What was lost, turned me by black & blue. Thanks to their help, I turned towards something new. ### 2/5 — Check deposit picture stopped working *2025-11-17, version 2025.9.0.1* The check deposit picture taking just shows a white screen and doesn’t allow a photo to be taken. ### 3/5 — Remove notifications *2025-10-18, version 2025.9.0.1* How do you clear the notifications for the feed under News and Updates? ### 2/5 — Persistent notification icons?! *2025-10-09, version 2025.7.2.1* The app itself is fine… but for the love of everything - GET RID of the persistent badge app notification icons! “News and updates” notifications will not go away no matter how many times I click on them. I don’t care about “give and save”. I do care about getting rid of notifications on my phone though. ## Most critical reviews (10 lowest-rated) ### 1/5 — Review *2026-08-04, version 2026.04.02* App needs to update expenditures faster when I pay for a bill or buy dinner ect it should not take 4+ days to come out of the account. ### 1/5 — Completely broken app and website. *2026-07-03, version 2026.01* They took over a credit union that was previously fine, and now I can’t access anything. Instructions on the website seem to be to use the info from the CU I had joined. Seems to be because the pull down menus close as soon as I start to scroll. Instantly locked out of my account. Now it will be an hour and a half drive to close my account down once all my direct deposits go through. If rogue is taking over your bank get out before it’s too late while you can still use the customer service from the old one. ### 1/5 — Where is Bill Pay? *2026-06-29, version 2026.01* I’m new to Rogue and need to use Bill Pay. Unable to locate it in the app so I try the chat, no help. Call customer support and the wait time is 133 minutes! May not be a customer much longer. ### 1/5 — Why *2026-06-05, version 2026.01* This review option comes up all the time - broken Transferring is chunky should pick account transferring to account money is going to its backwards ### 1/5 — Notices that won’t go away *2026-02-27, version 2025.10.1.3* Frequently, the app shows that we have a notification that needs to be addressed. When you go to the app, it shows something “New” in the news section. Upon opening and reading all of the news items, you would expect the notification to go away. Unfortunately, this is not the case! The app notification often stays for several days or longer. This is extremely frustration! You never know if there is actually something new to look at or an important notice. Please fix this issue! ### 1/5 — Thanks for nothing *2026-02-13, version 2025.2.2.3* This app was just fine the way it was and now it’s completely useless. 2 months ago when they updated the app it was great but then recently they re updated it again and now I can’t use the app because my perfectly good iPhone 6s+ can’t update to iOS 16 so it has become obsolete and this app update screwed me. I don’t have a computer so I rely on this phone for everything, including paying my bills. Kinda hard to make a payment if I can’t tell if I have enough loot to do so. Super lame and double thumbs down. ### 1/5 — App changes *2025-12-24, version 2025.10.1.3* Please stop changing the format of the app. The original was the best formatting so far. ### 1/5 — Way worse than before *2025-02-05, version 2024.10.1.10* Why create an update that makes the app unusable? Nothing loads anymore ### 1/5 — Bring back widget *2024-12-27, version 2024.10.1.10* Bring back widget ### 1/5 — Please update for ios 18 widgets!! *2024-09-17, version 2024.05.2 (2024.5.0.2)* I used to use the widget that comes with this app but ever since iOS 18 beta & official release the option is just missing entirely 😭😭 ## Most praised reviews (10 highest-rated) ### 5/5 — Great service *2026-07-07, version 2026.01* RCU is always providing great service. Their staff is incredible and the ability to do online transfers is always SO helpful. Very happy with their services. ### 5/5 — Ok *2026-07-05, version 2026.01* Ok ### 5/5 — Michael *2026-07-03, version 2026.01* Received some help logging in. Transitioning from the former bank. Getting accustomed to the new look and navigating around the app has been fairly smooth. ### 5/5 — Great bank *2026-05-24, version 2026.01* This is a great bank I have been banking with them for years now. They have nice workers. ### 5/5 — Simple and Seamless *2026-05-16, version 2026.01* I have a great deal of trust if this institution ### 5/5 — Rogue credit union *2026-04-02, version 2025.10.1.3* I’m very pleased with rogue’s attentiveness to checking if purchases were approved or not before releasing the money, this has saved me countless hours of fighting to retrieve funds ### 5/5 — Rogue Credit Union *2026-03-31, version 2025.10.1.3* I like RCU, recently we worked on a loan with Kelly at the Brookings branch and she was excellent to work with, smart and personable. Also RCU , when I had a couple of fraud scares , caught those transactions before they had a chance to even post !!! Natalie is a great teller, we like our bank ! ### 5/5 — ATM *2026-03-31, version 2025.10.1.3* Great atm availability ### 5/5 — Rouge *2026-03-14, version 2025.10.1.3* I love this credit union. Wouldn’t go anywhere else!!! ### 5/5 — Excellent app *2026-02-04, version 2025.10.1.3* This app has been great for me. I don’t really keep up with the newest tech and apps, but it’s been super easy to use. Great job! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*