# ROIDMI — user reviews > 27 indexed App Store user reviews of ROIDMI by ROIDMI Information Technology Co., Ltd., rated 1.62/5 from 13 ratings. - Source: https://appshunter.io/ios/app/roidmi/id1457653076/reviews - App overview in markdown: https://appshunter.io/ios/app/roidmi/id1457653076.md - Rating breakdown: 5★ 1 · 4★ 1 · 3★ 0 · 2★ 1 · 1★ 10 ## Newest reviews (12 of 27) ### 1/5 — Bad update *2024-08-05, version 5.3.4* Used to work fine, now the app will not connect properly. Go to my house wifi as instructed, presumably so it can get the password, then press two buttons and find the ROIDMI generated wifi. I do that but cannot progress any further, just keeps taking me back to settings to find the ROIDMI wifi. Apart from that the machine is still going after two and a half years. I can’t change the schedule or the map though. ### 1/5 — Terrible *2024-06-12, version 5.3.4* This app was a solid four stars a few years back but now it’s terrible. Messed up a map it had been using successfully for over a year by suddenly duplicating entire sections and rooms. Deleted the map but now it fails to map my house correctly or let me partition the rooms properly with constant failure messages. The failure to map the house has led to the robot always getting stuck in places it never used to have problems with and it rarely can find its way back to its docking station to empty and recharge. Ending up roaming the house trying to find it and then just sitting in random places until it turns itself off. Absolutely useless. This app ruined an expensive purchase that I was very happy with before. I wish there was some way to revert to the old version before you started “fixing” things. ### 1/5 — Error right out of the box *2024-05-05* Could not clear dirty water tank error message! ### 1/5 — Useless *2024-01-20* Got the EVA about a year ago, it worked for one week. Then it could no longer recognize where the base was as well as the drain always says it’s blocked. We complained to the company they sent us a new one and it did the same. This thing is useless. ### 1/5 — Terrible *2023-07-18, version 5.1.0* Confusing interface, very poor english throughout, unstable, has become progressively worse over the last couple of years as they have rolled out ‘updates’. ### 1/5 — This used to be a good simple app *2023-02-12, version 5.0.2* Now you've ruined it ### 1/5 — Device no longer supported *2022-02-04* Couple years ago I bought a car charger with Bluetooth, for my old truck , well got a new phone , my device isn’t listed, nope it’s on another app now ??? Wow really ### 1/5 — Not good *2021-08-05* Have the new X20S vacuum and was able to connect to it. All features worked. Next day, it just stopped working. Can no longer connect to the vacuum, just get Bluetooth error. A fix would be appreciated. ### 1/5 — App not working *2021-07-10, version 4.1.1* Application cannot be used as cannot select country on the first page ### 1/5 — This App is useless. *2021-06-18* I bought a ROIDMI Car Air Purifier and the instructions say to download this app to control it. It says to go to “my device” and select ROIDMI Car Air Purifier but IT’S NOT EVEN LISTED!!! ### 1/5 — App doesn’t work *2020-05-13, version 2.1.6* I too cannot sign in. Says will send a verification code to your email address but it doesn’t happen! ### 1/5 — The app doesn’t work *2020-05-11, version 2.1.6* I just bought the x20 model and cannot sign into the app as it asks for a verification code! So frustrating! ## Most critical reviews (10 lowest-rated) ### 1/5 — Unable to sign in and control the robot *2025-08-04, version 5.3.4* None of the websites works ### 1/5 — Doesn’t work *2025-07-07, version 5.3.4* Won’t even let you sign in/send verification code ### 1/5 — don't waste your money *2025-06-24* no app support, no product support, no website. it is a scam ### 1/5 — Does not work at all *2025-05-12, version 5.3.4* Constant problem with mapping. Do not buy their products !! ### 1/5 — Не работает! *2025-04-09* Приложение не работает. Делайте что нибудь! ### 1/5 — Ila Shah *2025-03-14, version 5.3.4* Awful, never works the way many other app works. ### 1/5 — Not recommended *2025-03-05* My water keeps saying that it needs to be filled, still water in, machine is cleaned from inside and outside, I contacted the manufacturer because still under warranty, nobody responded, I have sent more than 10 emails because is not phone number for them. Is definitely very frustrating when you paid so much money for a device that is not working properly. ### 1/5 — cannot do partition cleaning properly *2024-12-06, version 5.3.4* It keeps going back to my previous partition selection. So annoying ### 1/5 — Used to be good *2024-11-01, version 5.3.4* Each update causes new problems, you can’t change maps properly when you want to clean a different room, you can’t save maps properly. No go zones and barriers get forgotten. The hardware is good but the app is so bad now that I probably wouldn’t buy another Roidmi Product. ### 1/5 — Bugs *2024-10-28* New bug everday! I can’t select rooms , when I try to click it goes away! ## Most praised reviews (5 highest-rated) ### 5/5 — Suha *2025-11-18, version 5.3.4* Mofaq ### 5/5 — Perfect *2020-07-07, version 2.1.7* Very easy to do. Type email in, then press send and once you receive the code (which came within one minute) put code in and all done. I can see how kuch charging time left or how much use time left. Excellent and very happy with the purchase and app. ### 2/5 — App no longer works *2025-06-01* The server is failing apparently. I can use only the basic vacuum mode, but there is no way I can set up the mopping mode without it. ### 2/5 — What’s happened! *2023-04-01, version 5.0.4* That used to be good, albeit it needed work. The recent updates have ruined the app. It’s now so poorly designed. So many typos and I keep getting error messages trying to edit my map! Please fix it ASAP! ### 2/5 — They've made the app worse *2022-12-13, version 5.0.0* This app used to be okay but since the update it lags a lot and often just freezes. I wish I could go back to the old one. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*