# Rokmate: Roku Remote Control — user reviews

> 63 indexed App Store user reviews of Rokmate by Phoenix Mobile Technology LLC, rated 4.30/5 from 458 ratings.

- Source: https://appshunter.io/ios/app/rokmate-roku-remote-control/id1566486131/reviews
- App overview in markdown: https://appshunter.io/ios/app/rokmate-roku-remote-control/id1566486131.md
- Rating breakdown: 5★ 330 · 4★ 47 · 3★ 23 · 2★ 16 · 1★ 42

## What do users think of Rokmate?

Overall sentiment: neutral

**Pros**

- 👍 Easy to use
- 🚀 Helpful for when remote is lost
- 💡 Variety of features
- 👍 User-friendly
- 👍 Great app for Roku TV

**Cons**

- 🐛 Connectivity issues
- 🐛 Functionality problems
- 💰 Subscription concerns
- 🐛 Mirroring/casting issues

**Commonly reported bugs**

- Unable to locate network devices
- App not working/connecting to Roku TV
- Volume control not functioning
- Microphone button not working

**Most requested features**

- Improve volume control functionality
- Add keyboard support for remote
- Enhance mirroring/casting capabilities
- Improve device compatibility

## Newest reviews (12 of 63)

### 2/5 — Plutocracy Gangster

*2024-03-07*

The app is not able to locate network device(s).

### 3/5 — ttft

*2023-11-03, version 5.0*

t5b5bb

### 4/5 — AirPlay

*2023-04-22*

They should and tired of this airplay for dummies because it should help me lol

### 4/5 — I love this app it’s really good to use

*2022-12-02, version 5.0*

I love this app it a good app

### 5/5 — A stellar review

*2022-09-04, version 5.0*

Great app. Misplace my remote, got the remote on my phone, through the app. Can screen mirror easily, and the app is, I find, relatively “user friendly”. Don’t take my word for it, check it out your own self…this app actually helps you without the crashing, freezing, etc, other apps seem to have issues with. Now…where did I put that remote? Later…

### 5/5 — Roku review

*2022-08-24, version 5.0*

Good

### 2/5 — 20?

*2022-07-07*

You charged me $20 when  I didn’t sign up for subscription

### 5/5 — 💯

*2022-06-11, version 4.0*

My husband, myself and our 3 girls have been enjoying our R0KU, HMDP (Hardware Media Digital Player) for the past 5 + years now!
By purchasing R0KU and online services, it has given us access to multiple available streaming media content for every member of our family. With R0KU we have all that we need and more!

### 5/5 — Second remote 🙄🙄

*2022-05-24*

Useful

### 5/5 — Great app for lazy ppl like me!! 😘👌

*2022-05-13*

I rate this app a 10/10! You can watch videos you can't find on tv! Can't find your controller? Use this app!

### 4/5 — Roku app

*2022-05-01, version 4.0*

Good for when I can’t find the remote😁

### 5/5 — Illustrated EZ

*2022-04-14*

Great app for when your fam loses the remote all the time!!

**Developer response:** Dear Customer,

Thank you for your compliment. We appreciate your time with us.

Regards,
Theodore

## Most critical reviews (10 lowest-rated)

### 1/5 — Does not Work on Roku TV

*2025-02-14, version 5.0*

Would not find and link to my Roku TV

### 1/5 — No functionality at all

*2023-02-20*

Have triple checked network connection status up everything same all the way around zero functionality

### 1/5 — Doesn't work

*2023-01-31, version 5.0*

Won't show any Roku I have to cast mirror

### 1/5 — Can’t stream to my smart tv. Waste of money

*2022-09-25, version 5.0*

Can’t connect to Roku smart tchotchkes

### 1/5 — Not working

*2022-08-20, version 5.0*

Waisted time

### 1/5 — Doesn’t even work

*2022-07-06*

Blah

### 1/5 — Why Did I Install It?

*2022-04-20, version 4.0*

Really 
It’s NO Good.

### 1/5 — 1 billion percent waste of money

*2022-03-31*

The promised features sound wonderful, but they either don’t work or I can’t get the developer to reply to my questions. I asked a bunch of questions 5 days ago. Got 0 answers. 

It asks you to review the app CONSTANTLY 

volume control does not work

Microphone button does not work 

Can’t figure out how to change my favorite stations buttons

The mirroring is VERY difficult to use, lags, and isn’t intuitive at all.

It’s the basic Roku remote you get for free, with alleged extras that don’t work at all, or don’t work well.

No support!!!!!!

I wasted $10 on a lifetime subscription, because I had false confidence in the good reviews. SKIP THIS AND SAVE YOUR MONEY!

**Developer response:** Dear Customer, 

First of all I'd like to say sorry for your issue. We understand that you had bad experience with us, but please give us a chance to explain.

Regarding your issues, please find our answers below.

The app asked for rating and reviews because it's the way we can receive feedback and improve our products. According to Apple rule, our app cannot ask you for more than 3 times per year. I'm sorry for this inconvenience but I hope you can understand.

Regarding the Volume button issues, our app needs to connect directly with the underlying TV to control the volume. Currently we can support Samsung, LG, Sony. For other brands, it depends on the framework that the TV is used. Again, I'm sorry that this feature didn't work well for you. 

Regarding the microphone button, we'll double check and fix the issues you mentioned if any. 

Regarding the favorite buttons, I'm sure you can change it. Did you try touch and hold your finger on the button? It'll allow you to Edit and Delete. 

Regarding the Mirroring features, it's an advanced feature. Currently we can provide mirroring to Roku with 5-7 seconds delay. The delay is necessary for quality control and other technical requirements. However, compared to other Roku app, I strongly believe that our Screen Mirroring is the best in the market right now. We're still working on it. Hope you can give us some of your patience. 

Regarding the support, I strongly disagree with you. If you need any support, please shoot us an email through the Contact Us button in the Settings screen. Our support team will get to work with you right after. I'm sorry but we rarely check Apple's review page for support. Email support is the fastest way and is the best way we introduce to customers.

Hope you can understand our situation. If you have any other complain, please reach us via email support. We'll be happy to assist you

Regards,
Theodore

### 1/5 — Idiots want you to pay for the app even before you know if it works

*2022-03-28*

Should have given people even 3 days to see if it would work before trying to force you to subscribe

**Developer response:** Dear Customers,

For now, our app is mostly free to use. Especially the remote features, which can flawlessly control your Roku devices.

Besides that, our advance features always give you 3 days free trial before charging anything. Please consider this option when going to our Pro version.

Thank you for using our app. Looking forwards to your experience with us.

Regards,
Theodore

### 1/5 — Would not connect

*2022-03-19, version 4.0*

Followed You Tube videos - could not find 2 TV’s on the same network.

## Most praised reviews (10 highest-rated)

### 5/5 — Roku

*2026-07-07*

I love this app you can watch TV on it you can use your remote on it and it’s perfect for me because I always lose my remote and I don’t have a strong memory ha ha

### 5/5 — Alan

*2025-09-09, version 5.0*

Alan

### 5/5 — My Roku

*2024-06-08*

I find my Roku so great and easy to use and have a setup in my bedroom so i can have it when I am unable to get downstairs I still have access to all my shows and features. The variety of series and movies is refreshing. The fact that is able to be used in hotels and places I travel the down load portion is an added plus. The fact that I can set up a variety of remotes is an added feature when I lose track of one controller; I always have another controller.
Madelyn Peca

### 5/5 — DAC 1996

*2023-03-28, version 5.0*

Great tool!

### 5/5 — App

*2023-03-14, version 5.0*

Great

### 5/5 — Always upgrading on the house

*2023-02-28*

Who can ask for more?  I absolutely love my Sharp Roku TV.  I have several FireTVs and a Samsung.  This is in my bedroom. Its perfect. I have no specialaccessories. My audio is excellent.  Its just the best thing I own. Thank you.

### 5/5 — Deez Niduts

*2022-11-10, version 5.0*

Fire

### 5/5 — Dropped the Roku in my nighttime glass of water

*2022-10-18*

This works perfectly without the remote! Saved me $30 and can control all the separate roku sun our home, RV and wherever we go! Score!

### 5/5 — Awesome App

*2022-09-20, version 5.0*

Best app for roku tv and streaming!!

### 5/5 — Very Useful

*2022-09-16*

I absolutely love this app! Very helpful

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
