# ROLA - Smart Robot — user reviews > 254 indexed App Store user reviews of ROLA by Shenzhen Fuzhi Technology Company Limited, rated 2.68/5 from 239 ratings. - Source: https://appshunter.io/ios/app/rola-smart-robot/id1478722613/reviews - App overview in markdown: https://appshunter.io/ios/app/rola-smart-robot/id1478722613.md - Rating breakdown: 5★ 69 · 4★ 19 · 3★ 21 · 2★ 26 · 1★ 103 ## What do users think of ROLA? Overall sentiment: neutral **Pros** - 👍 Easy to set up - 🚀 Smooth controls - 📽️ Good video quality - 🤖 Fun and engaging for pets - 🔒 Secure remote access **Cons** - 🐛 Connectivity issues - 🔋 Short battery life - 📉 Buggy app performance - 🤖 Limited autonomous features - 🔍 Difficult to control on carpets **Commonly reported bugs** - App crashes during login - Unable to create account - Robot disconnects frequently - Incompatible with certain WiFi networks - Firmware updates cause functionality loss **Most requested features** - Extend cruise security time - Add option to download videos/photos - Improve remote access reliability - Implement automatic docking/charging - Provide more customization options ## Newest reviews (15 of 254) ### 2/5 — Dogs love, I HATE *2026-07-20, version 2.1.10* When we first got the Ebo it worked great and the dogs started to love it.. everytime we had to leave the house to go to work ( normally I work from home) when they get upset they go and give it a nudge! Then I can talk to them and give them (heheh) some words of encouragement… however now it doesn’t charge at all. I can unplug it and it will look like it’s charging then it just goes green again… so disappointing.. my dogs love it so much💔 ### 2/5 — Not smart. Limited. *2026-05-29, version 2.1.10* Robot is ok quality construction, but the limited software is always a problem. With the play module installed, there is no way to automate turning on or off the laser toy. My cats love the laser, but none of the automated play routines allow you to turn it on or off - so either you leave it on 24/7 or off. Stupid limitation. Also the play butterfly mechanism has a tendency to stick in a position where the laser beam is not visible to the cats. Poor design and poor software updates. After 2 years I am still waiting for better play options. Monthly subscription fee is outrageous and useless. ### 2/5 — Nope *2026-05-29, version 2.1.10* Cute idea but mine is perpetually lost or dead somewhere random. Paid for the subscription for the daily vlog no clue how to activate or access it… going back to my ubiquity cameras. ### 3/5 — WiFi *2026-05-27, version 2.1.10* Robot keeps loosing connection to WiFi. Fails to load video and have had to reset a couple times now in order to get working properly. Quite glitchy to be honest. Not overly impressed . Turning via control is also very sharp and uncontrollable if wanting to go fast, no real smooth transition for left and right turns. ### 2/5 — Shows ads on launch *2026-05-24, version 2.1.10* They're showing a fullscreen ad on the launch screen advertising their new product. It's dismissible, but this is extremely annoying, because if I open the app, I want to see the camera feed ASAP. ### 4/5 — It works *2026-04-27, version 2.1.10* The app and the functionality is what holds this robot back. Things work fine, but if you are using this app, you got a “budget line” Ebo and it feels that way. Updates seem to fix some bugs bit that about it. ### 1/5 — The bot is not the problem *2026-03-12, version 2.1.10* So when I try to send the email to myself it says intelligent detection and then fails I try sending it over and over on different devices nothing works I am sure the bot works very well but I can’t even use the bot because the app doesn’t even let me use it. I hope this gets to the developers and so they fix this but until then I feel upset every time I see the bot on the charger doing nothing. ### 1/5 — 爛透了 *2026-03-11, version 2.1.10* 爛透了！買不到一個月，滾輪的履帶老是脫落，動都動不了；不僅如此，經常當機，畫面停滯不動，讓在遠端監控的我們心急如焚。Rola Mini 根本就是沒有經過產品測試還硬是上市銷售的詐騙商品，空有外表，使用之後遇到問題卻求助無門，誰買誰倒楣的昂貴垃圾！ ### 2/5 — EBO SE *2026-03-05, version 2.1.10* EBO se is good but when I’m not home it just keeps lagging and I can’t even see what my beautiful cats are doing so I try switching into H264. I think it’s called it is really good anyway it returns to home really really good but it’s just a problem okay please reply anyone? Thank you bye with the new update. Please make it usable even without Wi-Fi and also make it compatible with Bluetooth as well. and also with the new update if you release one for EBO SE Make all 3 indicator stay solid and come on in every colour mode on the emotion indicator a.k.a. heart indicator and the camera icon missing when camera is not on ### 1/5 — App does not work! Can’t even make an account *2026-02-26, version 2.1.10* Just acquired and can not make an account on the app to get the thing working. The app is broke ### 2/5 — Paperweight *2026-02-22, version 2.1.10* Was quite fun at first and now suddenly I’ve been logged out of the app and when I try to log back in, it tells me that I need to read carefully the terms and conditions when I click on them to read them it still won’t let me login ### 1/5 — App is not useable *2026-02-22, version 2.1.10* I can’t even set up the robot to begin with because the app won’t go past the registration page. The robot itself looks cool but i guess I’ll never know. I’ve tried registering via phone number and email- neither work. ### 4/5 — Good Robot, App Needs Improvements. *2026-01-05, version 2.1.10* I’m very satisfied with the Ebo Rola. It does its job well, and the app has improved with recent updates, which is noticeable in daily use. The “Cruise Security” feature is a great idea. You can schedule a time and the robot automatically patrols while recording. It’s useful and practical, but it’s currently limited to only 3 minutes. It would be much better if users could extend or customize this time. Another downside is file downloading. While photos and videos can be viewed easily within the app, downloading them to the phone is often very slow or sometimes not possible at all. Overall, it’s a solid product with good functionality and a lot of potential. With these improvements, the experience would be even better. ### 1/5 — App doesn’t work *2026-01-03, version 2.1.10* App won’t let me make an account, can’t use at all ### 3/5 — Go figure. *2026-01-03, version 2.1.10* I saw the low reviews and didn’t wanna believe it but yeah it’s a trash app. Can’t even get logged in. Don’t waist yalls money on this scam. ## Most critical reviews (10 lowest-rated) ### 1/5 — No works *2026-07-02, version 2.1.10* He tratado de registrarme y no me deja ! No me envía ningún código y solo me pone que es intento fallido muy mal! ### 1/5 — UNTRUST UPDATE *2026-07-01, version 2.1.10* Don’t trust the updates it breaks a lot of features that were working. Support non existent. Sad had to sell this on marketplace because it was useless with no functioning app. It works on apps installed in 2025 December and can’t update or it won’t work ### 1/5 — App sucks *2026-06-25, version 2.1.10* It logs me out every time I back out of the app, then never remembers my login info. The noise functions for the robot don’t work from my app. ### 1/5 — Never works correctly *2026-06-19, version 2.1.10* Tried multiple times to get this to work. Never returns to base for charge ### 1/5 — Cool idea, terrible app *2026-05-07, version 2.1.10* We wanted to like this little robot but never got the chance to try it out. The application is atrocious in design and functionality. It was probably an afterthought that was thrown together in an afternoon by an intern. I’m not kidding it’s that bad. It’s also obvious that this app was not designed by or for English-speakers. Translations are so-so on many things within. I was never able to get the app to even generate a QR code for my robot to scan with multiple vague error messages even though I followed the instructions. We are returning this and looking for a product with a better app and UI. ### 1/5 — Missing 'Return to Charger' button *2026-04-21, version 2.1.10* The 'Return to Charger' button is missing in the latest update ### 1/5 — Total garbage *2026-04-08, version 2.1.10* If you’ve already bought one of these “smart” robots and it’s too late to return them then, well, I’m sorry. You’ve been screwed. ### 1/5 — Don’t waste your money *2026-03-26, version 2.1.10* The Rola robot was fun until the app completely stopped responding when I tried taking it to another place. Now I can’t even sign into the app. No QR code comes up to re-register. Too many bugs and zero support. ### 1/5 — Security concern *2026-03-20, version 2.1.10* Just bought this and had it 5 days. The robot has been roaming around sometimes randomly and I thought it was my daughter at Uni. Just today it started and I could hear many male voices and am very worried it was hacked. ROLA need to really look at the security of online access to this…don’t buy until they respond to this security worry ### 1/5 — Mi *2026-03-16, version 2.1.10* The battery not last also it’s going offline very fast! ## Most praised reviews (10 highest-rated) ### 5/5 — Very easy and convenient app, and robot *2026-07-17, version 2.1.10* I’ve had this rola mini for 2 years, it works great, does everything I need. Good to have a peace of mind when traveling and want to check on my pets. The battery lasts forever (months with no charge and no charge between trips within a year). The app is easy and haven’t experienced bugs. The only remark - I think the location of the “terms of use” button is not the best, both me and my household members had no issues signing up, sharing the account etc. I’m really confused by the bad rating tbh, who cares about some rebranding? I got it when it’s already Rola and I don’t care. Rola sounds better anyways, like a “Roller” since it rolls you know… with wheels. ### 5/5 — ROLA *2026-05-30, version 2.1.10* This Robot really amazed me with the cool customizations in the app and it is always nice to see my cat when I’m away. This is worth $200 US Dollars. ### 5/5 — The bot is not the problem (old) *2026-03-17, version 2.1.10* So when I try to send the email to myself it says intelligent detection and then fails I try sending it over and over on different devices nothing works I am sure the bot works very well but I can’t even use the bot because the app doesn’t even let me use it. I hope this gets to the developers and so they fix this but until then I feel upset every time I see the bot on the charger doing nothing. Edit I got it working. It’s very fun to use. ### 5/5 — Amazing robot & app *2026-02-08, version 2.1.10* I really enjoyed it & recommend it ### 5/5 — Perfect wake up call for hubby *2026-01-04, version 2.1.10* Im not sure why the app and robot aren’t rated higher. My hubby over sleeps hard and now that we have a baby I can’t have that. When I’m at work if he doesn’t answer his phone I drive rola into the room and start yelling at him lol! I also meow :) it has been functioning perfectly. I am very impressed with the ability of the robot to drive over floor threshold and how accurate the steering is. Now I don’t have to stress anymore about my honey over sleeping. ### 5/5 — This is the best gift I got for me an my wife yes it is a lot expensive but it is worth the price!! *2025-12-31, version 2.1.10* 10/10 ### 5/5 — Love it so far *2025-08-29, version 2.1.7* Just got my Rola for my birthday from my fiancé cause I saw the funny tiktoks with it and thought it was cool. The app controls great, mic is very clear and the camera quality is great! The only problem I've had is that the sound it makes when moving is loud through the mic on the robot so it's hard to hear anything when moving and the movement when turning is a bit wonky but otherwise I love it! ### 5/5 — Great Pet Camera *2025-08-24, version 2.1.7* App works great. Nice features for Ebo Se Robot like motion activated security monitoring. Video quality is very clear. Very easy to control the robot. ### 5/5 — Don’t understand the dislike? *2025-08-23, version 2.1.7* I have experienced no issues and love my EBO and my app functions just fine. I have bot experienced one bug, and being able to check on my girls (cats) when I’m away, talk to them, and follow them, has made me have such peace of mind. Sorry to those who have experienced issues, but frankly, I’ve had my EBO for almost 6 months now, and no issues whatsoever. ### 5/5 — Best robot *2025-07-25, version 2.1.5* This is is the best --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*