# Roll Mobility — user reviews > 60 indexed App Store user reviews of Roll Mobility by Roll App Inc., rated 4.20/5 from 96 ratings. - Source: https://appshunter.io/ios/app/roll-mobility/id1535814561/reviews - App overview in markdown: https://appshunter.io/ios/app/roll-mobility/id1535814561.md - Rating breakdown: 5★ 64 · 4★ 10 · 3★ 9 · 2★ 5 · 1★ 8 ## What do users think of Roll Mobility? Overall sentiment: mixed **Pros** - 💡 Great concept and mission - 🤝 Community-driven reviews - 🌟 Empowering for disabled users - 🗺️ Useful for planning trips - 👍 Easy to use interface - ✨ Confetti celebration on review - 💖 Founders care about the app - 🚀 Growing in the right direction - 🌍 Reviews from around the world - ✅ Simple yes/no/NA choices - 💯 Good idea for outdoor lovers - 💡 Game changer for accessibility - 🤩 Easy to get a feel for a place **Cons** - 🐛 Very buggy and unusable - 🐌 Extremely laggy and difficult - ❌ Location search fails often - 📧 Unsolicited email sign-ups - ❓ Confusing and less detailed questions - 🚫 No N/A option for questions - 🔗 Broken help and feedback link - 😵 Overstimulating confetti - 🔒 Excessive permission requirements - 💥 App crashes frequently - ⏳ Loading issues, pages never finish - 🚫 Location services required - 📉 Search returns no results - 🤷 No 'not applicable' option - 🚫 Can't review new places - 🔄 Login issues, app crashes - 😵 Frustrating navigation, no back button - ❌ Phone/Google login doesn't work - 📍 Inaccurate location pins - 🏙️ Doesn't work in rural areas - 🚫 No way to add locations - 🤷 Limited user base - 🤔 Lack of detailed review information - ❓ Ambiguous questions - ♿️ Not enough users - ⚠️ Issues with dark mode contrast - 🚫 Ads appear unexpectedly - 😵 Sign in hangs - ❓ Unclear definition of 'large wheelchair' - 😐 Like AXS Map but less functional **Commonly reported bugs** - Location search fails half the time - App is extremely laggy - App is difficult to use - Generative AI promoted in newsletter - Questions are less detailed - No N/A option for questions - Link to help and feedback site is broken - Confetti is overstimulating - Excessive permission requirements for profile picture - App crashes when trying to change profile picture - Page spends ages trying to load when adding a review - Loading issues, pages never finishing - Ads showing and linking to App Store - Dark/black mode hard to view - Search doesn't return results - No reviews are visible - Had to give moderate rating due to missing N/A option - Screen and confetti lagging after review - App crashes every now and then - Login asks to login again and bumps out - Frustrating to get stuck on pages with no back button - Phone number login & Google login don't work - Difficult to look up businesses - May not let you scroll down or swipe back - Tapping existing reviews sometimes shows different screen or does nothing - Location pin is off-target - No way to add locations - Businesses not listed on map - Cannot provide additional feedback - No guidance on how to utilize the app - Only review predetermined locations - Only six locations have reviews in a large city - Reviews have no details or images of barriers - Can't edit or delete reviews - Can't see reviews left by user - Location info stuck infinitely loading - Can't check reviews or leave reviews - Can't get out of the review tab card - Hard to use search feature - Loading screen after clicking place, cannot review - Hard to get out of automatic review list - Add review section only allows selection from random locations - Forms not functioning fully during sign up - Sign in process hangs at username **Most requested features** - More reviews and user engagement - Allow users to DM each other - N/A option for questions - Rewording of some questions - Toggle option for confetti - Dark and light mode - More enticing rewards for reviews - Ability to edit and delete reviews - Option for handicap access at back/side - Manually input locations not found - Categories for handicap access (elevator, ramps, etc.) - Add comments section - Option to add places not on the map - Option for 'I don't know' or 'some' - More detailed questions and answers - Option to describe staff friendliness with accommodations - Option to rate air quality/masking accommodations - More categories (restaurant vs. apartment complex) - Service dog access question - Information on friendliness of staff - Option to make broken features reportable - More precise review questions - Clearer definitions for wheelchair sizes - Option to specify if user is a wheelchair user - More options for other ailments (crutches, deaf, blind) - Ability to see reviews left by user - More specific questions about barriers - Ability to report bugs easily - Add parks, campgrounds, trails for review - Allow app to work without location access - Improve digital accessibility (WCAG standards) ## Newest reviews (14 of 60) ### 3/5 — Good idea, poor execution *2026-04-16, version 2.2.8+337* Really want to love it, it’s useful if you’re just trying to look at the reviews, but it’s very frustrating to use. Search function is terrible. Why do I need to move the map view over to the area the venue is located to be able to search it? It’s all so laggy that the already clunky system is even more frustrating. My biggest issue is there’s no option to leave some areas on the reviews section blank/mark them unknown, which is my biggest issue. I am not a regular wheelchair user, and when I do use one, it’s an unusually narrow one so my experience isn’t very useful. I cannot eyeball 36 inches and I am not going to carry around a tape measure. As is, the options are potentially ruin someone’s night or not provide any info. I’m also confused by there not being a question about whether bathrooms specifically are accessible without using stairs. Yes, there’s the different floors question, but some venues have balconies that aren’t essential to use of the space, and some single floor venues or ones that do have elevators or ramps between floors still have bathrooms only accessible via stairs. I’ve been trying to leave reviews on several venues that have this specific issue and can’t effectively. I’ve been noting this in the extra comments section, but it’s unbelievably annoying. The whole screen literally jiggles with every keystroke. Who could possibly have thought this was a good idea. It’s a nightmare. Overall has a lot of potential and is useful to view, just a real headache to contribute to. ### 3/5 — Great app + potential, still buggy *2025-12-17, version 2.2.8+337* I love the concept of this app and it’s probably one of the best ones I’ve found so far, the main issues though are that it’s still very buggy and it seriously needs a N/A option and rewording for some of the questions. I’m really confused though cause before I updated I would sometimes randomly be given a different set of questions that were better and had N/A options which I much preferred, and other times be given ones without N/A options and less detailed questions. Now that I’ve updated I only get the less detailed ones without N/A options and I’m having to give places poor ratings because they don’t have tables or other things at all so I answer no. Please please please fix this!! I was really enjoying answering the more detailed ones with N/A options as it was more accurate, now I don’t like rating places at all cause of the inaccuracy. Also the link in settings to the help and feedback site is completely broken and does nothing when tapped so I can’t even give feedback that way. It would also be good to have a toggle option for the confetti when you rate a place, it’s overstimulating for me and seriously wish I could turn it off. Not to mention dark and light mode would be nice ### 3/5 — Shows ads when scrolling. Needs a light/white mode *2025-04-13, version 2.1.290+310* EDIT: the app is showing ads and linking to the App Store any time I touch the screen. Making it impossible to use! The concept and basic functionality is great but the dark/black mode is really hard to view for some people (like me). There needs to be a light/white mode for users who need different contrasts. ### 4/5 — Very good *2025-02-04, version 2.1.281+301* Very good at what it sets out to do, needs more awareness and use to populate the map more. Really needs an option to add venues that aren’t shown in the list. ### 3/5 — Requires sharing location data to use *2024-11-10, version 2.1.273+293* I am new to the app. I was unhappy to learn that my location services need to be on and sharing data with this app in order to access the app at any level. Even if what I want to do is prospectively plan a trip and review locations in advance, my location sharing must be active to get into the app. To me this is a significant limitation. To save battery and some sense of control of my data, I don’t have location tracking and sharing on at all times. I certainly don’t need it for all of the benefits this app offers. That said, the app provides useful information and empowerment that is welcome. ### 2/5 — Good idea *2024-09-17, version 2.1.253+273* but needs a not applicable option. I had to give a pool a moderate rating because it doesn’t have accessible tables. ### 3/5 — Needs more options *2024-08-28, version 2.0.234+254* Need to add the following options or abilities: 1. Edit and update posts 2. Option for handicap access at back or side of location 3. Ability to manually input locations not found on map. 4. Add categories for handicap access for a location such as elevator, ramps, lifts, etc and number and location of access point 5. Add comments section ### 3/5 — It’s good, but there’s room for improvement. *2024-08-10, version 2.0.232+252* I work with the elderly, and feel like this app could be a great resource. However, I do have a few suggestions. First, I think there should be an “I don’t know” option that doesn’t affect the location’s score. To me, an able bodied person, a threshold doesn’t normally grab my attention unless I actively trip over it. I don’t want to say there are no issues with the threshold if I don’t remember. This also ties in to places having the wrong filters applied. I reviewed a theater I attend regularly that does not have tables you can sit at, but I wasn’t able to leave the answer blank. Second, there are a few businesses in my area that are missing. I would like if there was an option to add a place. It may be a feature already, but I didn’t see it on my own. Again, I feel like this app has so much good potential. I sent it to many friends, and someone I know that uses a wheelchair. I’m hoping we can get the page for our city fully with reviews. Keep making improvements! ### 4/5 — Incredible idea! *2024-07-22, version 2.0.210+233* This is a brilliant idea and I really hope the developer can keep updating and expanding. There are a few bugs that need fixing like the screen and confetti lagging once you write a review, or the app crashing every now and then. Can’t wait to see this app get even better :) ### 2/5 — Great idea *2024-07-20, version 2.0.210+233* Sadly I can’t seem to review anything. Every time I try it asks me to login, which I do, then it bumps me straight out back to the homepage. Round and round like that until I give up. ### 2/5 — Not ready *2024-07-13, version 2.0.210+233* Not easy to leave a review for a new place. Very frustrating getting stuck on pages I didn’t want to be on with no back button. ### 4/5 — Incredible idea! *2024-07-05, version 2.0.210+230* I love this concept even more so that there isn't a pay barrier! i think once more people start using and contributing to this the better. Constructive criticism: it would be nice if there were also options for other ailments, obviously it's important to raise awareness for places with full accessibility but an option to display places that may be accessible for crutch users but may not be for wheelchair users could be a neat addition. however, i can see why you also wouldn't want this as it could feel exclusionary to full time wheelchair users. but it would also be helpful for people who use other mobility aides. even just options to showcase accessibility for deaf and or blind folks would be cool. ### 2/5 — Very buggy & unusable *2024-07-04, version 2.0.210+230* Cool concept but very very buggy, phone number login & google login don’t work at all. Difficult to look up businesses, and once you go to a business’s page it may not let you scroll down to the reviews or swipe back to the map & you have to restart the app to do anything else. Tapping existing reviews sometimes shows a different screen but sometime does nothing. The location pin is also off-target compared to other map apps I have on the same phone. Since this is unusable I’m going back to the similar iAccess Life app. ### 5/5 — Super excited about this *2024-06-30, version 2.0.198+218* Very excited for this app. I love its questions. I do think an “idk” option should be available. As well as a service dog access issue question “did you have a service dog related access issue?” “yes, no, n/a” Very excited to use this. Could also include some information about friendliness of staff when accommodations are needed (could also just put in notes) and also the option to make broken. “Is there an automatic door?” “Yes but broken” ## Most critical reviews (10 lowest-rated) ### 1/5 — Almost 5 Stars *2025-07-23, version 2.2.1+325* I love this app both in purpose and function. That said - to the developers - please fix the permissions requirements! The app required me to share full access to my photo library and access to my Media and Apple Music and microphone and camera. All I wanted to do was change the profile picture. Because I set up my account through Google, it had my real image as the profile, and I do not prefer that for privacy reason. I decided I wasn’t too worried about it and gave it access to everything but because I have 74,000+ in my images library the app, then started to crash every time I tried to change my profile picture. Please make it so that “limited access” can be used to select photos rather than requiring all privacy permissions to be turned on. Currently there seems to be nothing I can do to remove my face from the profile. You have such a wonderful app please don’t ruin it by requiring privacy settings that not everyone will be comfortable with. I will absolutely change my rating to five stars if this is remedied! ### 1/5 — Broken *2024-12-13, version 2.1.281+301* I’ve tried for months to be able to add reviews, but that functionality doesn’t work. It just takes you back to the map over time over. Cool idea, bad app ### 1/5 — What a disappointment *2024-11-20, version 2.1.276+296* I was really excited as a wheelchair user to be able to share with other wheelchair users info on accessible businesses in the NYC area, because so many are not accessible. I never got past the sign up page. I got multiple error messages that my data couldn’t be loaded or my password was incorrect. I changed my password 5x and tried to reload more times than I can count. I’m done. Deleting the app now. It’s a shame. ### 1/5 — Wish it worked *2024-10-01, version 2.1.260+280* It’s such a great idea but search doesn’t return any results and no reviews are visible regardless of where I look. They used to be visible and searchable, now nothing at all shows up. ### 1/5 — Can not add reviews *2024-06-25, version 2.0.198+218* Can not add reviews. There are very few reviews in my area, so it would be nice to add more reviews. ### 1/5 — Great concept, absolutely useless *2024-05-17, version 2.0.183+203* I was extremely excited to find this app. However there is absolutely NO WAY what so ever to add locations. Businesses aren’t even listed on the map to be able to click on from the map. When reviewing you can ONLY review predetermined locations and there is absolutely no way to provide additional feedback, contact the developers or any guidance on how to utilize this app. I live in Orlando of all places. There is maybe 30 businesses on the list already reviewed however there is WAY too much opportunity for this app to actually be productive for so little user interface. Why have an app of the users can’t do anything on it themselves!? I shouldn’t have to contact the developer to add a business to the app so I can then review it. Giant waste of space on my iPhone, which is extremely sad as this is genuinely something more than wheelchair users need in life. ### 1/5 — Wonderful mission, too buggy to use *2024-03-24, version 2.0.142+162* Love love this app’s mission and intentions but it was too buggy on iOS to use. The search function was hardly usable, it automatically selects filters (don’t recommend that) and the search didn’t really function. Also I see how location access is helpful but you should allow the app to work without accessing location, let people search by town or business name or manually using the map. When I tried to sign up, similarly, the forms weren’t functioning fully and although I wasn’t using Voice Over, honestly I don’t think this app is digitally accessible (ironically). Problems with the form fields, the tap targets are too small, the UI elements don’t have the right order/ placement, and more. It would not pass WCAG 2.2 AA standard and likely wouldn’t pass A standards (lowest bar for accessibility). Please work on the bugs and the accessibility and the privacy and I’ll be happy to come back. ### 1/5 — Sign in hangs at handle *2023-12-05, version 2.0.100+120* I would love to use this app, but sign in process always hangs at username. 🙁🙁🙁 ### 2/5 — Wish I could love it, but… *2026-01-23, version 2.2.8+337* I wish I could love this app. But quite frankly, it is extremely laggy and difficult to use. I cannot use the location search half the time. The thing that really grates me though is the fact that making an account on this app signed me up for an email list without my prior knowledge. Said email list is about the app and accessibility in general, but whoever is in charge of this newsletter keeps promoting generative AI as if AI is making the world more accessible. Newsflash: AI is actively making the world less accessible to disabled people, I can’t believe that I have to get this garbage in my inbox once a month. Not impressed with any of it. ### 2/5 — Loading issues *2025-07-03, version 2.2.1+325* I wanted to use this app but I’ve only been able to view reviews already left, and anytime I try to add my own, the page will spend ages trying to load, and never finishing. ## Most praised reviews (10 highest-rated) ### 5/5 — Yay *2026-04-03, version 2.2.8+337* It’s amazing I love it. It will help so much ### 5/5 — ♿️ Wheelchair user here! *2025-10-16, version 2.2.8+337* I have my whole family using this app, able bodied or not! I have two potential improvements for the app down below. Thank you for creating this app, and reading this message. 1. Somehow get more reviews? Maybe make it more enticing to people? Rewards? Something that will keep folks engaged in how many places they have logged. 2. Allow users to DM each other!! It would be incredible to meet other local friends that also use the app / also are disabled! ### 5/5 — ⭐️⭐️⭐️⭐️⭐️ Perfectly Imperfect—and That’s Why It Works *2025-05-28, version 2.2.1+325* I found out about Roll Mobility thanks to the podcast, Walk and Roll Live: Disability Stories with Doug Vincent and Addie Rich (great show, by the way—give it a listen if you haven’t). After hearing the founders share their story, I had to check the app out for myself. Now, I’ve seen a few reviews saying, “The app isn’t perfect.” Newsflash: neither is my coffee order, my sleep schedule, or the GPS that told me to drive into a lake. But here’s the thing: Roll Mobility is perfect because it doesn’t pretend to be perfect. It gives the users—the community—the power to shape it, improve it, and make it work for real-life, roll-through-the-world challenges. That’s innovation with a soul. The founders clearly care, and the app is growing in the right direction. It’s kind of like a sourdough starter—give it the right ingredients (user feedback, passion, and purpose), and it rises into something amazing. If you're looking for an app made by people who get it and are inviting you to help make it better, this one deserves the download! ### 5/5 — Fantastic app! *2025-05-13, version 2.2.1+325* I really like this app and use it a ton to review the accessibility of different venues and restaurants. It feels like a community for sure and I love to look at other peoples reviews in random places around the world. Roll Mobility serves as a good reminder sometimes that wheelchair users can go to lots of places, or at least have been to lots of places. Also, that disabled people and their family/friends exist and that we want you to upgrade your place to welcome all disabled patrons(ramps, hearing loop support, large print formats, etc)!!! Anyway, the app allows you to make easy yes/no/na choices on the accessibility of each place that you rate and to add comments below. I am excited about updates to the app that are coming soon, including the ability to edit reviews and delete reviews. I believe that it’s only a few people working on the app though, so really it is just cool to see this get off the ground :) ### 5/5 — Butterfly effect, thank you! *2025-05-12, version 2.2.0* Hello, I just wanted to write to thank you for this app. I really appreciate it. I was having the worst day ever today when someone that I had told about your app thanked me for telling her about it. She told me she was previously feeling really sad when I’d last seen her but since then she and her carer have been out and reviewed 18 different establishments. She has discovered new wheelchair safe routes and has also updated these on the app. She is no longer feeling low and that she doesn’t want to leave the house any more. She is enjoying helping our community and has a new zest for life. Shes found that a local beach offers beach wheelchairs so she going in the sea for the first time in ages. She’s grown in confidence and has campaigned for more social worker hours and has won. She also has our local mp listening to her and they are going to fix the pavements where there are no ramps off them and fix the potholes. She was glowing, we were both in tears as she was a whole new empowered person and I wanted you to know that you have done this. You have helped so many people. Thank you! Jo ### 5/5 — Awesome App! *2025-04-30, version 2.1.290+310* This is a super app! Very helpful for differently-abled bodies. ### 5/5 — Important information! *2025-01-09, version 2.1.281+301* The interface is easy to use and I really love the confetti that comes out when you submit a review! ### 5/5 — Needs more people. *2024-12-30, version 2.1.281+301* I’m doing what I can to review my local area and make it more accessible, but it just needs more users. Please please use this app and review what you can ### 5/5 — Extremely helpful *2024-10-06, version 2.1.262+282* I write this with hope that even those from small towns such as myself will download this. Even if you do not use a wheelchair or live somewhere with a small population this app is incredibly helpful. Not only am I able to check places I have reviewed or others have reviewed to see the accessibility but I can also fill in places that haven’t been reported on or have been reported wrong. Even if you do not use any mobility aids I strongly believe that getting this app and filling out info on places you visit can cause a huge positive impact for those with mobility concerns. ### 5/5 — Great app *2024-07-04, version 2.0.210+230* Needs more categories - restaurant vs apartment complex for instance would help defined questions. Otherwise, such a great idea and tool! I think this will go far! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*