# RomeNY 311 > Mobile app for reporting non-emergency city issues with photos and location. (iPhone/iPad app by Capraro Technologies Inc..) - Source: https://appshunter.io/ios/app/romeny-311/id1294720622 (this page in markdown: same URL + `.md`) - Developer: [Capraro Technologies Inc.](https://appshunter.io/developer/428105052) - Category: Utilities, Productivity - Price: Free - Rating: 2.90/5 from 7 App Store ratings · 3 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 27 MB - Languages: American English - Released: 2017-10-27 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/romeny-311/id1294720622/reviews.md ## What is RomeNY 311? RomeNY 311 is a mobile app that allows one to report, while at the scene, non-emergency problems with their smartphone. You can take up to three pictures of the problem and choose from the following list of categories to describe your message. Your location will be sent along with your message. When the problem is corrected an email will be sent you. 1. Animal Related Issues 2. Building - Remodeling Without Permit 3. Fence Issue 4. Garbage or Rubbish Accumulation 5. Graffiti 6. Green Waste 7. High Grass 8. Lawn Damage 9. Leaf, Grass, Brush Piles 10 Loud Noise or Music 11. Manhole -- Catch Basin Issue 12. Obstruction 13. Parking Issues 14. Plowed Snow Issues 15. Potholes 16. Sewer Issue 17. Sidewalk Issues 18. Sign Issues 19. Street Light Out 20. Tree Issues 21. Other ## Key features - Report non-emergency problems - Attach up to three photos - Select from predefined categories - Automatic location submission - Email notification upon correction ## Recent user reviews (3 of 3) All indexed reviews: https://appshunter.io/ios/app/romeny-311/id1294720622/reviews.md ### 2/5 — Issue reporting and external links *2024-03-12* A very simple app that has a way too extensive user agreement and doesn’t offer much. The issue reporting is fine, if the city takes action. The rest of the app is just external links to city webpages that are not mobile friendly. ### 5/5 — Useful Tool *2021-06-30* Really liking the app so far. I’ve been able to report various potholes and received prompt responses from city. Several were fixed within days. Thank you Rome!! ### 1/5 — Bad update *2020-12-15* Recent update on 12/15/20, app crashed constantly. App is not compatible with iOS dark mode. My iPhone automatically changes from light to dark mode and app doesn’t change so we can’t see black font with dark mode on. Also there is a notification button on top right corner, when we click on it, there are a bunch “testing” “testing” on there so I’m assuming the app is not completed. City of Rome, please hire better app developer. This developer stinks! ## Frequently asked questions about RomeNY 311 ### What types of issues can I report with RomeNY 311? RomeNY 311 allows reporting of various non-emergency issues including animal-related problems, building permit violations, fence issues, garbage accumulation, graffiti, green waste, high grass, lawn damage, leaf piles, loud noise, manhole issues, obstructions, parking problems, snow issues, potholes, sewer problems, sidewalk issues, sign problems, street light outages, and tree issues. ### Can I attach photos to my reports in RomeNY 311? Yes, RomeNY 311 allows you to take and attach up to three pictures of the problem directly within the app to help illustrate the issue. ### Does RomeNY 311 require an internet connection to report issues? While the app allows you to prepare your report and take photos, it will likely need an internet connection to submit your location and message to the city's system for processing. ### How will I know when my reported issue is resolved? Once the reported problem is corrected, RomeNY 311 will send you an email notification to inform you of the resolution. ### Is RomeNY 311 available on all devices? RomeNY 311 is supported on iPhones, iPads, and iPods, indicating compatibility with Apple's iOS ecosystem. ### How often is RomeNY 311 updated? The app was last updated on May 19, 2022, with the latest version being 3.4. This suggests periodic updates for maintenance and improvements. ### What is the user rating for RomeNY 311? RomeNY 311 has a user rating of 2.9 stars based on 7 ratings. This indicates a mixed to slightly negative user reception. ### Does RomeNY 311 have ads? No, RomeNY 311 does not contain advertisements, as indicated by the 'hasAds' flag being false. ## Version history (last 5 releases) ### 3.4 — 2022-05-19 Added 'Forgot Password' link. ### 3.3 — 2022-04-27 Minor bug fixes ### 1.7 — 2020-12-14 Ability added for the municipalities to send notifications to users. These notifications are designed to allow the municipality the ability stay in contact with the communities they serve with important community related information (local events, road closures, power outages, etc..). ### 1.6 — 2019-11-22 Google Maps API change. ### 1.5 — 2017-12-14 Custom location selection added. ## Apps similar to RomeNY 311 | App | Rating | Price | Category | | --- | --- | --- | --- | | [PKB-Connect](https://appshunter.io/ios/app/pkb-connect/id6443741105) | — | Free | Utilities | | [Roam - Barrie Public Library](https://appshunter.io/ios/app/roam-barrie-public-library/id1100230975) | 1.0 (1) | Free | Utilities | | [efX-Mobile](https://appshunter.io/ios/app/efx-mobile/id6447209822) | 5.0 (3) | Free | Utilities | | [Momento: Timers & Countdown](https://appshunter.io/ios/app/momento-timers-and-countdown/id6737323099) | — | Free | Utilities | | [DOCFIX - Auto Repair Guide](https://appshunter.io/ios/app/docfix-auto-repair-guide/id6742226234) | 1.0 (1) | Free | Utilities | | [Age Calculator - Days Until](https://appshunter.io/ios/app/age-calculator-days-until/id6468264194) | 4.4 (7) | Free | Utilities | ## More apps by Capraro Technologies Inc. - [Utica 311](https://appshunter.io/ios/app/utica-311/id1102938853) All apps by Capraro Technologies Inc.: https://appshunter.io/developer/428105052 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*