# RONAPRO — user reviews > 70 indexed App Store user reviews of RONAPRO by RONA Inc., rated 4.72/5 from 12,720 ratings. - Source: https://appshunter.io/ios/app/ronapro/id1281834950/reviews - App overview in markdown: https://appshunter.io/ios/app/ronapro/id1281834950.md - Rating breakdown: 5★ 10,445 · 4★ 1,531 · 3★ 413 · 2★ 56 · 1★ 273 ## Newest reviews (15 of 70) ### 2/5 — Does not work *2026-07-12, version 5.3.3* The app doesn’t work since the last update. It doesn’t seem to log on and there’s no way to fix it even when we’re installing it. The membership card doesn’t show up. It keeps looping and not loading. ### 1/5 — Terrible app *2026-05-28, version 5.2.1* Terrible, auto adjusting dimmer and can’t read. VIP pro account is useless ### 1/5 — Poor customer service *2026-02-24, version 4.5.2* Customer service is dreadful. Been trying to log in for the last year. Doesn’t matter how many times you call, email, or go to the desk. I am just told my account is activated and it should work. I just only purchase at HD now, there app is excellent! ### 1/5 — Terrible *2026-02-06, version 4.5.2* I just wanted to look at merchandise however you need to make an account to even do that. So I did…. Then you need to go into a store to activate your mobile app before you can even browse anything absolutely ridiculous!!! ### 2/5 — App is broken *2025-10-01, version 4.5.2* This has been happening for 2 years now. The app opens ok and I can use it to scan my VIP Pro card but the Flyers tab just gives me a spinning wheel. This also means I cannot search for any items. Very disappointing. ### 1/5 — *** CONSTANT LOGIN*** *2025-07-17, version 4.5.2* I don’t know if this is the worst app ever created, but is extremely frustrating to use. Every single time I go to use this app I have to login with my login information, in this day and age is it not possible for an app to retain your login information. It’s very inconvenient when you’re a contractor and you’re heading towards the checkout to pay for a bunch of items they have to constantly be going on your phone looking up your password looking up your email address and so forth. If the app developers don’t know how to create an app properly, take a look at the Home Depot app. It is truly amazing. Might be some valuable lessons there. ### 1/5 — The WORST *2025-07-06, version 4.5.2* The website, app and stores are absolutely the worst. App won’t let me look at stock unless I register, I have a while ago but creds don’t match, waiting in way to change and nothing, website non responsive most of the time and when it is it’s SUPER slow and still doesn’t show if product is in stock or at what store or how to change it. Many phone calls go unanswered to store so I don’t know how I’m supposed to buy anything unless I go to the store itself. I hate what Home Depot stands for but at least I can find stuff ### 1/5 — Nonsense *2025-06-10, version 4.5.2* I've been trying to register for a long time and I can't. He writes that there is no such city and province. What is this nonsense? ### 1/5 — Garbage app *2025-05-26, version 4.5.2* Never works ### 1/5 — Doesn’t work *2025-05-07, version 4.5.2* Can’t sign up, can’t nuthin, won’t let me fill in the information, and you can’t even sign up on a computer, insane system for a company of this size ### 1/5 — Doesn’t recognize address *2025-04-20, version 4.5.2* The system won’t let you sign up if it doesn’t recognize the postal code for the business that has been in existence for INXS of one year. It’s too bad. How can the app be that far out of date? ### 1/5 — Needs a competent redo *2025-02-19, version 4.5.2* Loaded this app and right away I don’t like the logic. The flyer never loads. Tried deleting and reinstalling but nothing works. Time to have a honest look at this app and its functionality. ### 1/5 — Can’t register *2025-01-04, version 4.5.2* Can’t use this app at all. Screen freezes up when you attempt to register. ### 1/5 — Has been broken for years now *2024-12-19, version 4.5.2* This app has not let me sign in for years and years. It usually stalls on the password reset but sometimes it will let me reset my password but the new password will not let me log in..!! I’ve tried starting a new account but that requires a different email. I can still use my phone number to access the account at the cash checkout but cannot use self-checkout with phone number (another fail). ### 1/5 — Worst app *2024-09-24, version 4.4.4* The worst app i have ever used. When you chat with the representative you cant see what you write. Going back and forth need to completely re program the app by the professionals. ## Most critical reviews (10 lowest-rated) ### 1/5 — Can not do anything *2026-08-06, version 5.4.0* Waste of time. Was built by the owner’s son as a summer project ### 1/5 — Terrible *2026-07-22, version 5.4.0* This app should be killed. It does not work at all since the July update. It’s useless. Taking up space. ### 1/5 — App doesn’t work anymore *2026-07-21, version 5.3.3* App won’t login wheel keeps spinning—trying to do month end expenses can’t find receipts. Guys fix this. ### 1/5 — Update doesn’t work *2026-07-21, version 5.3.3* Just loaded the update and I cannot access my RONAPro barcode. ### 1/5 — Not working *2026-07-21, version 5.3.3* It has been a week now And I can’t access this app. It just looks like it’s buffering and nothing happens. Very frustrating. ### 1/5 — Login fail *2026-07-08, version 5.3.3* I’ve been trying to install and use this app for awhile now but it duty or ### 1/5 — Used to work *2026-07-02, version 5.3.3* This app used to work, but now won’t show me any account or membership info, just spins forever. ### 1/5 — App stopped working *2026-06-27, version 5.3.3* It used to be great app. However, recently it stopped working completely. Nothing loads and useless now. ### 1/5 — App doesn’t load *2026-06-20, version 5.3.3* App will open but never load anything. Tried to uninstall, reboot phone etc. Never had issues with the VIPpro app before ### 1/5 — Does not work *2026-06-17, version 5.3.3* The app doesn’t work since the last update. It doesn’t seem to log on and there’s no way to fix it even when we’re installing it. The membership card doesn’t show up. ## Most praised reviews (10 highest-rated) ### 5/5 — Mr *2025-03-27, version 4.5.2* I am very happy to be your customer,specially for the service which provided by your excellent staff ٫like Moe .He is very helpful,detailed,patience and caring Thanks again for your service Best regards, Fardad ### 5/5 — Golden BC store *2025-02-02, version 4.5.2* Amazing people at Golden BC store. Kindra, Shawn and Doug makes things so much easy for us as we buy lot of stuff from the store. Very pleasant experience all the time. Thanks🙏 ### 5/5 — HAPPY CUSTOMERS *2024-12-29, version 4.5.2* James in Appliances was Incredibly Helpful!! Friendly and very informative. Purchased a New Samsung Stove and Hood Fan and he provided exceptional service. He encouraged us to apply for the Business Discount for our business to receive an additional discount! ### 5/5 — They were able to process me a return on purchase I made before my account *2024-10-14, version 4.5.1* Was very happy with the service today Was able to communicate my issue with the pro extra credits and they were able to help me ### 5/5 — Customer Service *2024-10-11, version 4.5.1* I recommend the store in Barrie Rona+ just off Essa Rd in Barrie Ont The staff there go out of their way to help, always friendly And beyond the call wow what a team there Don From Go Home Custom Services ### 5/5 — Great customer service *2024-08-23, version 4.4.4* Paint expert was very helpfull ### 5/5 — Purchase history *2024-07-29, version 4.4.4* Hi, I can’t view my purchase history in the app. The employee at Rona was able to access all my history on his computer! Is there a fix for that? ### 5/5 — Paint Department *2024-07-13, version 4.4.3* The customer service in the paint department was excellent. Went over and above to assist. ### 5/5 — Very helpful *2024-04-22, version 4.4.0* I was having issues with my VIP Pro app. The 2 gentlemen that help me out were easy to deal with and got it all fixed up for me! ### 5/5 — Cont VIP *2024-04-11, version 4.3.1* Tres contant de avoir un cont VIP pour faire de rénovations --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*