# Rooms To Go — user reviews > 191 indexed App Store user reviews of Rooms To Go by ROOMS TO GO, rated 4.90/5 from 26,352 ratings. - Source: https://appshunter.io/ios/app/rooms-to-go/id898852501/reviews - App overview in markdown: https://appshunter.io/ios/app/rooms-to-go/id898852501.md - Rating breakdown: 5★ 24,582 · 4★ 1,123 · 3★ 274 · 2★ 116 · 1★ 257 ## What do users think of Rooms To Go? Overall sentiment: positive **Pros** - 🚀 Easy to navigate - 👍 Excellent customer service - 🚀 Smooth delivery process - 👍 High-quality furniture - 👍 Pleasant shopping experience - 👍 Knowledgeable and helpful sales staff **Cons** - 🐛 App crashes and freezes - 🐛 Website issues with browsing and searching - 🔒 Lack of transparency on total costs - 🔒 Inflexible return policy - 🐛 Incorrect orders and missing items - 🔒 Difficult credit card management **Commonly reported bugs** - App crashes and freezes - Website issues with browsing and searching - Incorrect orders and missing items - Difficulty logging in and accessing accounts **Most requested features** - Dark mode option - Improved app stability and performance - More transparency on pricing and total costs - Flexible return and exchange policies - Seamless credit card management within the app ## Newest reviews (16 of 191) ### 5/5 — Juego mattress *2026-07-09, version 9.6.0* Contento con mis compras ### 5/5 — Ordering online was a breeze! *2026-07-08, version 9.6.0* Ordering furniture for my daughter’s new place couldn’t have been easier. I was able to browse, schedule, and purchase everything online (including a warranty) without ever setting foot in a store. If you’re short on time but still want the option to shop at your own pace, going online is the way to go. Highly recommend! #Warranty ### 5/5 — Excellent Customer service *2026-07-03, version 9.6.0* Brian from the chat was amazing and super helpful. I am so grateful for such fast service! ### 5/5 — An Exceptional Bedroom Set That Looks High-End. *2026-07-03, version 9.6.0* I purchased this bedroom furniture from Rooms To Go, and I couldn’t be happier with it. The quality exceeded my expectations, especially for the price. The antique white finish gives it a timeless, elegant look, and the subtle wood grain adds character without being overwhelming. The black hardware provides a beautiful contrast and really completes the design. The drawers open and close smoothly, the construction feels solid and well-built, and there’s plenty of storage. I also appreciate the attention to detail—from the decorative trim to the turned feet, everything gives the furniture a high-end appearance. I’ve received several compliments on it already, and it has completely transformed the look of my bedroom. I would definitely recommend this collection. Rooms To Go did a great job with this one. ### 5/5 — Chair *2026-07-01, version 9.6.0* They always get things done !!💯 ### 5/5 — Gio J *2026-06-30, version 9.6.0* Rooms to go is the best furniture store I’ve ever visited. It has an endless variety of choices and prices are reasonable depending on what you choose ### 5/5 — Love it *2026-06-28, version 9.6.0* Prices have obviously gone up, but the deals and service are unmatched. ### 5/5 — Sammy is awesome! *2026-06-20, version 9.5.0* Sammy is awesome in customer service and patience ### 5/5 — Nerian Butterfly *2026-06-10, version 9.5.0* Super cool and smooth 💗 ### 5/5 — We love Rooms to Go! *2026-06-08, version 9.5.0* If you are in the Savannah area and need furniture or mattresses, this is the place to go! Our salesman REDD is THE BEST! He is extremely knowledgeable about all the products in store and online and incredibly helpful aiding in our furniture selections. ### 4/5 — Fantastic Service *2026-06-04, version 9.5.0* Millard is so kind patient and genuine. He’s not just selling you furniture, he truly wants to meet your vision and needs. He’s a pleasure to work with and so accommodating. ### 5/5 — apple store *2026-05-30, version 9.5.0* I am I don't need permission I am stuck in this app and can't get out ### 5/5 — Exceptional Sales *2026-05-25, version 9.4.0* Jamie Tatum is wonderful to work with. We keep returning to Rooms to Go because of how she makes us feel so welcome. ### 5/5 — Great process *2026-05-16, version 9.4.0* Sarah was fabulous in the store helping us decide between two options. Sent everything to us by email to take all the details home and make a decision Hoping the delivery is just as successful! ### 5/5 — Quality service and furniture *2026-05-14, version 9.4.0* R2G has many types of comfortable affordable furniture that fits many styles and budgets. We are happy with our choices and thier services. ### 5/5 — Thank you *2026-05-08, version 9.4.0* The sales woman Chrissy was very helpful. I had gone to other stores before going to the Daytona RTG and she was the only one that went above and beyond to help me. Thank you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Swivel chair blue $250. i Lindsey *2026-07-03, version 9.6.0* No one could help the item is not at. Store Salespeople can’t sell what is not o. The floor ### 1/5 — Delivery *2026-07-02, version 9.6.0* Build ### 1/5 — Problems with rooms to go payment *2026-06-27, version 9.6.0* Didn’t let me pay with my rooms to go account ### 1/5 — Not happy *2026-05-11, version 9.4.0* I don’t want them to use my device location. Can’t get beyond that first page. ### 1/5 — Stupid start off *2026-02-20, version 9.1.1* I’m looking for furniture to send to my daughter. I’m not having it shipped to me. I’m not giving you my location because it irrelevant . You have lost a possible sale. Now multiply my type times a million. ### 1/5 — Decepción total *2026-02-11, version 9.1.0* Ha sido súper frustrante para mí la pésima atención que he recibido cuando intenté hacer valer una garantía que pagué por tres años. Lo que han hecho hasta ahora ha sido pasarse la pelota entre rooms to go y la garantía extendida para que al final nadie ayude a resolver el problema. He sido cliente de rooms to go desde hace 7 años y he gastado miles de dólares para que al final del día a ellos no les importe. ### 1/5 — Dallas *2026-02-03, version 9.0.2* This is one of the worst and most incompetent companies I've ever dealt with. Their service is terrible, and I sincerely hope that no one else falls into the same trap I did. When you order something, you'll wait for weeks, or even months, to receive your order. And even then, you might only receive half of it at one time, and the other half when you no longer need it. I strongly advise you against buying anything from this terrible company, so you don't experience the same problems I did. ### 1/5 — Horrible delivery *2025-08-21, version 8.8.0* They delivered my mothers table and chairs. It wasn’t assembled correctly and fell over and broke glassware luckily it didn’t hurt anyone. After 3 weeks they delivered a new one . I have been in contact with them about the damage that was done Todd at the Melbourne store. Still no one has reached out. ### 1/5 — Awful experience *2025-07-05, version 8.6.2* Working with a sales rep from a showroom, I had to purchase the item through the an email sent from the showroom. It took numerous attempts to purchase the item due to extensive errors that continuously displayed. Extremely frustrating and I will not attempt this again. ### 1/5 — No location *2025-05-04, version 8.3.0* Will not let me use my location ## Most praised reviews (10 highest-rated) ### 5/5 — Brenda is an excellent sales person *2026-08-31, version 9.8.0* If anyone is looking for beautiful quality furniture go to shop at Rooms to Go. Good quality , reasonably priced and ask for Brenda for excellent service. It’s a fun great place to shop. ### 5/5 — Very pleased with whole process *2026-08-25, version 9.7.1* Merritt was extremely patient, knowledgeable, and friendly. ### 5/5 — Aaron *2026-08-22, version 9.7.1* Aaron was great! Come see him for all your furniture needs! ### 5/5 — Jackson my salesman *2026-08-22, version 9.7.1* This guy went above and beyond to help my wife and self!!!! ### 5/5 — RTG Experience *2026-08-21, version 9.7.1* Hakeem was super and extremely knowledgeable. ### 5/5 — Lisa ! *2026-08-20, version 9.7.1* Lisa was great ! ### 5/5 — Amazing experience *2026-08-09, version 9.7.1* Always shop with Jon John ### 5/5 — Great Service *2026-08-06, version 9.7.1* Bob is a wonderful and caring sales person. The store is well stocked making selection a little difficult but great to see what you want before buying. Thanks Bob! ### 5/5 — Excellent *2026-07-20, version 9.7.0* Thank you Marilyn for excellent service and great experience shopping for my home I love it ### 5/5 — Jason *2026-07-15, version 9.6.0* Jason is the BEST‼️‼️‼️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*