# RoomSync — user reviews

> 76 indexed App Store user reviews of RoomSync by U-Match, LLC, rated 4.70/5 from 4,428 ratings.

- Source: https://appshunter.io/ios/app/roomsync/id498425717/reviews
- App overview in markdown: https://appshunter.io/ios/app/roomsync/id498425717.md
- Rating breakdown: 5★ 3,716 · 4★ 370 · 3★ 122 · 2★ 46 · 1★ 174

## What do users think of RoomSync?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Accurate matching
- 🤝 Found a great roommate

**Cons**

- 🐛 Buggy and glitchy
- 🔍 Limited search options
- 💬 Messaging issues
- 📵 Lack of notifications

**Commonly reported bugs**

- App crashes frequently
- Login and registration issues
- Profiles disappearing
- Messaging not working properly

**Most requested features**

- Notification system for messages and matches
- Ability to sort and filter profiles
- Improve compatibility ratings

## Newest reviews (18 of 76)

### 2/5 — Dysfunctional mess

*2025-06-12, version 7814*

Things literally just don’t work. So buggy.

### 3/5 — Has significant flaws but overall usable

*2023-07-24, version 7798*

Swiping through roommates is kind of fun but the app categorizes some matches as “good” when there are obvious dealbreakers like different preferred roommate arrangements and significant class or age differences. Beyond that, you can’t chat with anybody after your matching date, which means you need to take an initiative in exchanging socials off-app if you want to keep talking. I guess what I’m trying to say is that there’s great potential but it is just disappointing when looking deeper into it.

### 2/5 — Glitchy

*2023-04-26, version 7798*

The app is very glitchy when I’m trying to message a potential roommate, please fix the app

### 1/5 — Not Tinder

*2023-04-24, version 7798*

Thought this was tinder but no hot chicks

### 1/5 — Compatibility ratings make no sense

*2023-04-17, version 7798*

I see profiles that are a near perfect match based on their answers and yet it says we are 0% compatible... kind of defeats the purpose of the app.

There is also no way to sort profiles by gender.

### 1/5 — App Doesn’t Work

*2023-04-06, version 7798*

The app is completely useless on my phone 😭 it wont open at all. I have an iPhone 11…

### 1/5 — Yikes

*2023-03-28, version 7798*

Won’t even open lol

### 1/5 — Good concept, needs lots of work.

*2023-03-20, version 7798*

My college uses this app and I’m not a fan. 
Making a profile and finding people is simple and effective, but the app is so glitchy beyond that. 

To give a few examples of problems I’ve had:
- Message threads have disappeared.
- People I’ve matched with will disappear and reappear.
- It sent a message to the wrong person even though I was in the right chat room.
- I have to create another account because my first account was deactivated prematurely. 

My peers have also had those issues, and it makes the process more difficult than it needs to be. Overall, I would not suggest RoomSync.

### 2/5 — Wish we used something else

*2023-03-14, version 7798*

Glitchy and unresponsive

### 1/5 — Bad

*2023-02-09, version 7798*

The app dosnt even open

### 1/5 — It used to work

*2023-01-28, version 7798*

I’ve used roomsync for 2 semesters in a row, and a couple of days ago it just stopped working. I click on the app and it’s on a blank screen??? I’ve uninstalled, restarted my phone, everything. Now my apartment complex will most likely choose roommates for me & that’s the opposite of the purpose of this app. Annoyed & dissatisfied.

### 1/5 — Horrible

*2022-07-20, version 4.0.4.000*

Horrible coustmer service, I tried contacting through email and number like 5 times and got no response. When I first entered the app I let was working fine until I tried to look up a friend to be my roommate and after that everything was gone… like the people I like and people who asked me to room with them. Then i tried loving out and loving back in and would let me back in to my own account now I’m stuck with a stranger this semester because of their stupid app. 0/10 would never use again

### 1/5 — app bug

*2022-07-12, version 4.0.4.000*

can’t view people’s profile :( nothing happens when i click on the button and i’ve tried restarting the app n everything

### 1/5 — O

*2022-06-27, version 4.0.4.000*

So stupid it won’t let me add my roommates because it says we don’t have same gender preferences. It literally doesn’t matter because I chose male preference and they chose no preference but all 4 of my roommates are dudes so it doesn’t even matter. Dumb app

### 1/5 — your app is broken

*2022-06-27, version 4.0.3.000*

used it last year to moderate success and i'm trying again this year. i've found one roommate and have been checking back regularly to find my other 2 but for the past few weeks it's been refusing to load anything at all. deleted and reinstalled to see if it would fix anything and now i can't even log in.

### 2/5 — Won’t load

*2022-06-26, version 4.0.3.000*

Worked fine for a month and now refuses to load and open.

### 2/5 — Only had the app for a day

*2022-06-23, version 4.0.3.000*

Had the app for a day and it keeps crashing, doesn’t show my profile or the profiles of other people and the app crashes every time I use it. I also get people who have selected gender inclusive housing but I cannot match with them because I chose same gender housings

### 2/5 — Shows profiles of impossible matches

*2022-04-19, version 4.0.3.000*

I am a guy who has my preference set to gender inclusive, but I get women in my feed who are only looking for other women to room with. There is not any reason for me to see them, and just slows down the process, with me having to check every woman’s profile to see their preference.

## Most critical reviews (10 lowest-rated)

### 1/5 — this app sucks and the support is nonexistent

*2026-06-26, version 7820*

this app sucks and the support is nonexistent

### 1/5 — Glitchy

*2026-06-02, version 7820*

I can’t even log into my account and it’s been over a year. I need to look for new roommates and i’m unable to without an invitation link, i had a link and it still wouldn’t let me log in “without an invitation link”. I tried contacting the support team and received no answer and now the app glitches out anytime i try to do anything on it.

### 1/5 — Glitchy beyond belief

*2026-03-28, version 7820*

Probably one of the glitchiest apps I have ever used. A solid 90% of the time messages I send disappear within a minute. Of the ones that go through and get a response, 75% of them I’ll see a notification of a response come in and when I go and check it, half of my chats are just gone.

### 1/5 — App doesn’t work

*2026-03-22, version 7820*

Can’t even contact support thought the app bc it doesn’t work. i use my invitation link to register then it tells me i need an invitation link like i didn’t just use one and confirm it’s me. i’ve used this for three years now and it’s NEVER gotten our roommates right, it always sets us up with random people after we’ve confirmed roommates. just a terrible app or company overall DONT USE IT.

### 1/5 — Glitchy beyond belief

*2026-03-11, version 7820*

Probably one of the glitchiest apps I have ever used. A solid 75% of the time I’ll see a notification of a response come in and when I go and check it, half of my chats are just gone.

### 1/5 — Very buggy

*2025-08-01, version 7816*

The concept of the app was extremely enticing, but RoomSync was ineffective at best and infuriating at worst. My main issue came when me and my friend both made profiles on the app and were trying to match with each other. Despite searches across several days and checking every detail possible, our profiles never showed up for each other. We contacted RoomSync several times to no avail, and when we eventually tried to just join the same room with other people we could both see to try and force our profiles to connect, the join button didn’t work. This was exhausting and stressful and I typically don’t write reviews for anything but I feel this experience warrants one.

### 1/5 — Don’t download

*2024-10-09, version 7800*

HORRIBLE APP.. DO NOT DOWNLOAD

### 1/5 — Worst app ever!!😩

*2024-07-04, version 7798*

Ok ? So I just downloaded this app hoping to find a room mate my cup of tea 🫖 and the app won’t let me use my Apple account I been a long time apple user since I was teenager I am now 27 years old and this app is for some reason saying my Apple account doesn’t work like ? WTh 🤦‍♀️ what’s the point of having the apple  feature on the app if ? It doesn’t let u sign in or make account and in fact the app was featured on the news 🗞️  it’s messed up that the app doesn't let u sign in  or make a new  account!!

### 1/5 — literally useless

*2024-06-20, version 7798*

i have the app in order to find roommate matches, an im never given any options!!!!!!!!!!!!!!!! i’m constantly being logged out of my account forcefully and i never get any room mate suggestions.

### 1/5 — terrible

*2023-07-24, version 7798*

my room requests are not going through and it’s so hard to navigate through. not happy at all!

## Most praised reviews (10 highest-rated)

### 5/5 — Found my perfect roomie!!

*2025-08-27, version 7817*

The app is pretty self explanatory and not difficult to use, and thanks to it I found the most amazing Roomie ever!! We had a 100% match on the app and it was very accurate - thank you!!

### 5/5 — Great app

*2020-07-03, version 3.4.1.581*

Best way to find a roommate

### 5/5 — Great App!

*2020-02-11, version 3.2.6.562*

This is a really good app! Not only did I meet my roommate I made lots of friends as well! There’s a lot of detail so you can really find someone who is going to work with you!

### 5/5 — Great app!

*2019-04-07, version 3.1.5.549*

Moving to a new city and having to find suitable roommates can be a real nightmare. This app helped relieve that anxiety and I found a pretty cool roommate. Thank you!

### 5/5 — Huge Improvement

*2018-05-24, version 2.1.5.446*

The new features are great and so much better than using computer.

### 5/5 — Awesome!!

*2018-05-03, version 2.1.5.446*

Great app and I love the easy interface and they fixed a previous bug that was not working before overall wonderful app if your looking for a roomate!

### 5/5 — Awesome app

*2018-03-31, version 2.1.4.420*

It was an awesome app. I was able to find a good roommate, who is now one of my good friends! I highly recommend it

### 5/5 — Made finding a roommate easier than I thought possible!

*2018-01-21, version 2.1.2.400*

Great app!

### 4/5 — It good

*2025-06-15, version 7814*

It’d be better if it had a notification function for messages and new profiles

### 4/5 — Pictures

*2021-02-27, version 3.9.0.600*

The picture field should be forced before making an account.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
