# Root: Better car insurance — Good drivers save money > Usage-based car, renters, and home insurance managed via a mobile app. (iPhone/iPad app by Root, Inc..) - Source: https://appshunter.io/ios/app/root-better-car-insurance/id1021256908 (this page in markdown: same URL + `.md`) - Developer: [Root, Inc.](https://appshunter.io/developer/1021256907) - Category: Finance, Productivity - Price: Free - Rating: 4.70/5 from 73,138 App Store ratings · 326 written reviews indexed - Age rating: 4+ - Requires: iOS 16.6 · 179 MB - Languages: American English - Released: 2015-08-05 - Data updated: 2026-08-26 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/root-better-car-insurance/id1021256908/reviews.md ## What is Root? Root is the car insurance for good drivers like you. Unlike other insurers, Root uses powerful tech to make car insurance easy, fast, and affordable. How do we do it? Our app is so smart, it actually gives you discounts based on how you drive. That means the safer you are, the more you can save. With smarter tech, better rates, fast claims, customizable coverage, and everything in an app, Root is the insurance good drivers deserve. See how much you could save with auto insurance that’s smarter, faster, simpler, and better—download the Root app today. Learn more at: https://www.root.com ------------------------------------------------------------- Why choose Root car insurance? • Over 1.5 million drivers already have Root. • Rated “Excellent” on Trustpilot • Carvana Trusted Partner • Featured in Forbes, TechCrunch, Wired, The Washington Post, and Fortune Magazine Everything you get with Root • Earn the price you deserve based mostly on how you drive • Manage everything all in an app • Personalize your coverage • File a claim in minutes • Get 24/7 Roadside Assistance ------------------------------------------------------------- Root renters insurance: If you rent your house, condo, or apartment, you can get renters insurance starting at just $6/month. It covers your stuff when it's in your home and when it’s not (like your suitcase in a hotel), damage to your stuff from smoke or fire, a place to stay if your home is too damaged to live in, and even medical expenses if someone gets hurt in your home. And, it’s surprisingly cheap. Bundle with auto and have everything you need right in the app. ------------------------------------------------------------- Root Home Insurance: Get personalized protection for you, your home, and your belongings with Root Home. Your Root Home policy allows you to customize your homeowners coverage to best fit your needs, with easy payment setup and 24/7 customer service. Save on your homeowners insurance when you bundle with auto—it’s simple and convenient to bundle right in the Root app. ----------------------------------------------------------- Disclaimer for quotes: WE RESERVE THE RIGHT TO REFUSE TO QUOTE ANY INDIVIDUAL A PREMIUM RATE FOR THE INSURANCE ADVERTISED HEREIN. Disclaimer for savings: Based on savings reported by actual customers who purchased a new Root policy between October 2019 - July 2020; changes in coverage levels not evaluated. Disclaimer for savings, NE and CO customers only: Savings compared to Root rate without completion of test drive. Actual savings vary by channel of sale, test drive score, and rating factors. Disclaimer for coverage: Coverage is available in the event of a covered loss. Exclusions may apply. Not available in all states. By submitting a review for Root Insurance to the app store, you are granting Root the right to utilize, publish, and distribute, without limitation, for advertising, marketing, or commercial purposes, without any payment to or further authorization by you. Copyright ROOT 2022. ROOT is a registered servicemark of Root Insurance Company, Columbus, OH. Telematics is not used and resulting represented savings are not applicable in California. Referral program also not applicable in California. Visit joinroot.com/califaq for more information. Roadside Assistance purchased as separate coverage in CA. ## Key features - Usage-based car insurance discounts - Renters insurance from $6/month - Customizable homeowners insurance - Fast claims filing - 24/7 Roadside Assistance - Policy management in-app ## Chart rankings - #179 in Top Free · Finance (US App Store) ## What do users think of Root? Overall sentiment: negative **Pros** - 🚀 Affordable rates - 👍 Easy to use app - 🚗 Driving-based insurance - 🔒 Roadside assistance included - 💰 Significant savings compared to other insurers **Cons** - 🔍 Unclear how driving score is calculated - 📞 Poor customer service and long wait times - 💰 Rates increase significantly after initial period - 🚫 Difficulty changing payment plans - 🚧 Unreliable claims process **Commonly reported bugs** - Inconsistent scoring during test drive - Issues with updating vehicle information **Most requested features** - Ability to distinguish between driver and passenger - More transparency on how rates are determined ## Recent user reviews (10 of 326) All indexed reviews: https://appshunter.io/ios/app/root-better-car-insurance/id1021256908/reviews.md ### 1/5 — Absolute waste of time and total spam! *2026-08-17, version 357.2.0* Do NOT download this app! This entire thing is just a massive spam trap designed to harvest your location data and waste your time. The app forced me to track my driving habits for weeks—every single commute, errand, and road trip, constantly draining my phone battery and tracking my every move under the promise of a custom quote. I patiently completed their ridiculously long testing period, following every rule. And what happens the exact second the tracking period finally finishes? A sudden, generic "Technical Error" message pops up on the screen! No quote, no explanation, nothing. Just an abrupt crash that erases weeks of driving data and tells me to start all over again. This is clearly a bait-and-switch scam to get continuous background tracking permissions. Avoid Root at all costs! ### 1/5 — Lady open door while I was passing by damage on my side fender and my side mirror *2026-08-12, version 357.2.0* I did a claim and didn’t get a response back it’s been 4 months and they just keep on raising my insurance payment ### 1/5 — Deductible sham *2026-08-10, version 357.2.0* Sky high monthly premiums for full coverage and then you have to pay out of pocket when the claim service is less than the deductible???? Car insurance in general is nothing but a scam! ### 4/5 — Insurance card *2026-08-08, version 357.2.0* Good company wish you could add insurance card to apple wallet ### 1/5 — horrendous app layout *2026-08-06, version 357.2.0* the app runs like trash and doesnt load. stick to a website not everyone needs to make an app ### 1/5 — Thiefs *2026-08-05, version 357.0.0* Okay I have called these guys many times and left emails. The first was 6 months ago during a funeral because they double charged me and I wanted to be done with them since my car was going to sit for a while. As of yesterday I got insurance to get my car back on the road. Just to be charged again today from something that was said done almost a half a year ago. Don’t trust these guys. ### 1/5 — Don’t Do It *2026-08-04, version 357.0.0* Very high rates if you’re a good driver. Also horrible customer service. Tried to keep me from canceling and still attempted to charge me. My new insurance company which ended up being $62 less a month actually said they’d call to cancel. It’s that bad don’t attempt business with this company unless you’re in dire needs. ### 1/5 — ABSOLUTE WORST *2026-07-30, version 356.0.0* Can’t get through to anyone for help via phone calls and the App is useless. 100% DO NOT RECOMMEND ### 1/5 — Bait and switch *2026-07-29, version 356.0.0* Looked for a better rate and switched to Root. We had a good rate and after first bill it went up by nearly 45 a month. Deceptive ### 1/5 — Scam *2026-07-27, version 356.0.0* I've downloaded the app to login but it always leads to a find a quote screen. I already have insurance with tooth why cant I go view my policy through the app or on the website. I even have tried to contact customer service and no help. I knew I shouldn't have trusted it. ## Frequently asked questions about Root ### What kind of insurance does Root offer? Root offers car insurance, renters insurance, and home insurance. Car insurance rates are determined by how you drive, while renters and home insurance can be customized to your needs and bundled with auto policies for potential savings. ### How does Root determine insurance rates? Root's car insurance uses smart technology to analyze your driving habits. The safer you drive, the more you can save on your premium. Renters and home insurance rates are personalized based on your coverage needs and can be bundled with auto for further discounts. ### Is Root insurance available everywhere? Root insurance is not available in all states. The app description includes a disclaimer stating this. It is recommended to check the app or website for availability in your specific location. ### What features are available in the Root app? The Root app allows you to manage all your policies, personalize your coverage, file claims in minutes, and access 24/7 roadside assistance. You can also bundle different types of insurance directly within the app. ### How much does renters insurance cost with Root? Renters insurance with Root starts at just $6 per month. This coverage protects your belongings both inside and outside your home, covers damage from events like smoke or fire, and can provide temporary living expenses if your home is uninhabitable. ## Version history (last 5 releases) ### 358.2.0 — 2026-08-17 This week's release contains a few bug fixes and performance updates. ### 357.2.0 — 2026-08-05 This week's release contains a few bug fixes and performance updates. ### 357.0.0 — 2026-07-31 This week's release contains a few bug fixes and performance updates. ### 356.0.0 — 2026-07-17 This week's release contains a few bug fixes and performance updates. ### 355.0.0 — 2026-07-06 This week's release contains a few bug fixes and performance updates. ## Apps similar to Root | App | Rating | Price | Category | | --- | --- | --- | --- | | [GEICO Mobile - Car Insurance](https://appshunter.io/ios/app/geico-mobile-car-insurance/id331763096) | 4.8 (4,755,415) | Free | Finance | | [Clearcover Car Insurance](https://appshunter.io/ios/app/clearcover-car-insurance/id1267703900) | 4.7 (16,969) | Free | Finance | | [The General Insurance App](https://appshunter.io/ios/app/the-general-insurance-app/id1397958651) | 4.7 (227,472) | Free | Finance | | [Metromile - Car Insurance](https://appshunter.io/ios/app/metromile-car-insurance/id734641795) | 4.6 (24,200) | Free | Finance | | [Lemonade Insurance](https://appshunter.io/ios/app/lemonade-insurance/id1055653645) | 4.8 (85,967) | Free | Finance | | [Just: Affordable Car Insurance](https://appshunter.io/ios/app/just-affordable-car-insurance/id1471625834) | 4.3 (2,221) | Free | Finance | ## More apps by Root, Inc. - [Myles](https://appshunter.io/ios/app/myles/id1457975587) All apps by Root, Inc.: https://appshunter.io/developer/1021256907 ## Related topics [car insurance](https://appshunter.io/ios/topics/car-insurance) · [car insurance companies](https://appshunter.io/ios/topics/car-insurance-companies) · [car insurance elephant](https://appshunter.io/ios/topics/car-insurance-elephant) · [car insurance cheapest](https://appshunter.io/ios/topics/car-insurance-cheapest) · [car insurance cheep](https://appshunter.io/ios/topics/car-insurance-cheep) · [car insurance liability](https://appshunter.io/ios/topics/car-insurance-liability) · [auto insurance compare](https://appshunter.io/ios/topics/auto-insurance-compare) · [otto insurance](https://appshunter.io/ios/topics/otto-insurance) · [cheap car insurance](https://appshunter.io/ios/topics/cheap-car-insurance) · [otto insurance car](https://appshunter.io/ios/topics/otto-insurance-car) · [root insurance](https://appshunter.io/ios/topics/root-insurance) · [affordable car insurance](https://appshunter.io/ios/topics/affordable-car-insurance) · [carvana insurance](https://appshunter.io/ios/topics/carvana-insurance) · [cheap car insurance rates](https://appshunter.io/ios/topics/cheap-car-insurance-rates) · [car insurance app](https://appshunter.io/ios/topics/car-insurance-app) · [insurance renters](https://appshunter.io/ios/topics/insurance-renters) · [car insurance compare](https://appshunter.io/ios/topics/car-insurance-compare) · [car insurance savings](https://appshunter.io/ios/topics/car-insurance-savings) · [auto insurance quote](https://appshunter.io/ios/topics/auto-insurance-quote) · [auto insurance mile](https://appshunter.io/ios/topics/auto-insurance-mile) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*