# Root: Makeup & Skincare — user reviews

> 23 indexed App Store user reviews of Root by Root Pretty, rated 4.90/5 from 319 ratings.

- Source: https://appshunter.io/ios/app/root-makeup-and-skincare/id6467775780/reviews
- App overview in markdown: https://appshunter.io/ios/app/root-makeup-and-skincare/id6467775780.md
- Rating breakdown: 5★ 301 · 4★ 14 · 3★ 1 · 2★ 2 · 1★ 1

## What do users think of Root?

Overall sentiment: positive

**Pros**

- 👍 User-friendly and intuitive app
- 🚀 Quick and seamless checkout
- 💡 App-exclusive products and offers
- 💖 Saves favorite products and wishlists
- 🔔 Sale notifications and new product launches
- ✨ Natural and high-pigment makeup
- 🌿 All-natural ingredients
- 💰 Affordable prices with sales
- 🛍️ Convenient for mobile shopping
- ✅ Easy account login and order history
- 🌟 Beautiful and sleek app design
- 💯 Top-notch customer service

**Cons**

- 👎 Small product sample sizes
- 👎 Poor product quality (foundation)

## Newest reviews (12 of 23)

### 5/5 — Best beauty app out there!

*2023-10-05, version 1.5*

I’m such a huge fan of this brand, and I have been for years. I am thrilled they have an app! It is perfect for the natural beauty lover, and it makes shopping and finding what I need so easy.

### 5/5 — Root

*2023-10-05, version 1.5*

Great natural + amazing products that I adore, this app makes it even easier to order!

### 5/5 — Love this!

*2023-10-05, version 1.5*

Super easy to use! I love that I could easily log into my account and see previous orders. It makes reordering much easier!

### 5/5 — Love this company!

*2023-10-04, version 1.5*

The cleanest products at the most affordable prices out there! And they work! So excited for this app!

### 5/5 — Great everything!

*2023-10-04, version 1.5*

Wonderful products and terrific customer service!

### 5/5 — 🩷 the App

*2023-10-04, version 1.5*

So pretty and easy to use!! I love it!! Makes shopping so much easier on a mobile device!!

### 5/5 — Fantastic App

*2023-10-04, version 1.5*

I recently tried out the roots brand new makeup skincare app, and I must say, it's absolutely fantastic! This app combines the best of both worlds by offering a wide range of all their makeup and skincare products all in one place. Their user friendly app is sleek and intuitive, making it easy to navigate and find exactly what I'm looking for. 

Overall, this makeup skincare app is a game-changer in the beauty world. It simplifies my beauty routine, saves me time and money, and empowers me to make confident choices. I highly recommend giving it a try!

### 5/5 — Love

*2023-10-04, version 1.5*

I didn’t think an app could be any easier to use as their site was so streamlined. I was so so wrong. This app Is so beautiful and has everything I need at the touch of the app button. 

Form and function meets brain and beauties all in one! :)

### 5/5 — Beautiful, easy app!

*2023-10-04, version 1.5*

The app flows flawlessly! The images are perfection, just like the website. I’m so glad to have an app now right at my fingertips!

### 5/5 — Thank you for this!

*2023-10-04, version 1.5*

I’ve been wanting a Root app for quite awhile. Thanks for this! It makes shopping Root and making wish lists so much easier.

### 5/5 — Root makes me happier and pretty

*2023-10-04, version 1.5*

So excited about the app. I find it easy to navigate to get to what I’m looking for.  I prefer it over shopping online.

### 5/5 — Love Root!

*2023-10-04, version 1.5*

First, I have loved Root Pretty for years. Their products and customer service are top notch. 

Second, I’m thrilled for their app. The website is fantastic on my computer, but from my time exploring the app so far, it’s fantastic for my more-mobile life. Account login was easy, it saves my cart progress from one time the app is open to another (although it may have limits—I wouldn’t expect it to hold my cart items for a week or longer because I don’t take that long to actually order), etc.

## Most critical reviews (10 lowest-rated)

### 1/5 — Not worth it! no reliable returns!

*2024-11-17, version 3.7*

It took a while to receive my order when I did receive my order the make up they sent me for $18. Wonder foundation was the size of a thimble .the smallest makeup I’ve ever seen and it was like putting chalk on your face. It was terrible. Don’t waste your money with this company!

### 5/5 — So easy!

*2025-12-02, version 5.1*

The Root app makes it so easy to manage my points, subscriptions and wish lists 😍 quick & secure checkout and even app-exclusive products!!

### 5/5 — Love the Root app!

*2025-11-01, version 4.7*

I’ve been a root customer for years. I love having the app. It allows me to save my favorite products on my wishlist. And place my order seamlessly. I get sale notifications as well as new product launches and now app exclusives.

### 5/5 — Root Pretty Makeup

*2024-10-03, version 3.3*

The makeup I have tried thus far has been great. The eye shadows samples have more pigment than I expected. Most natural eyeshadows take several layers to get a good color pay off, not these. I’ll be ordering some once my samples run out.

### 5/5 — Amazing Products

*2024-07-30, version 3*

Root skin care and make up is one of a kind. Their all  natural ingredients have made my face look and feel so much younger and healthier. Cannot say enough about this amazing company and all they do to support others.

### 5/5 — Fav 4Ever Makeup

*2023-11-29, version 2.1*

Absolutely love my face with Root Makeup and it last all work day! I appreciate there sales throughout the year that helps with my pocketbook. Most items a little bit goes a long way so it’s easy to wait for a sale and never run out of anything. Love Root!

### 5/5 — Love Root! Love this App!

*2023-10-05, version 1.8*

Such a great app to shop my faves—it even lets you save your favorites for easy buying. 5 stars!

### 5/5 — Great company!

*2023-10-05, version 1.8*

This is a great company with incredible products and wonderful people!!

### 5/5 — 5 stars!

*2023-10-05, version 1.5*

Not only are the products amazing, this app is wildly user friendly and intuitive!

### 5/5 — Great Company with Even Better Products

*2023-10-05, version 1.5*

This makeup company is based out of my hometown and they make amazing beauty products such as makeup, cleansers, soap, skin care, hair products, and so much more. Root also happens to be vegan! The app is so convenient for ordering!!

## Most praised reviews (1 highest-rated)

### 5/5 — Wow

*2023-10-05, version 1.5*

Root is a wonderful company with a wonderful app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*
