# Rootly — Rootly Inc

> AI-powered on-call and incident management for faster resolution and system resilience. (iPhone/iPad app by Rootly Inc..)

- Source: https://appshunter.io/ios/app/rootly/id6478240412 (this page in markdown: same URL + `.md`)
- Developer: [Rootly Inc.](https://appshunter.io/developer/1732314630)
- Category: Developer Tools, Productivity
- Price: Free
- Rating: 3.60/5 from 17 App Store ratings · 59 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 129 MB
- Languages: American English, Arabic, Bangla, French (France), German (Germany), Hindi, Brazilian Portuguese, Russian, Chinese (Simplified, China), European Spanish and 1 more
- Released: 2024-03-27
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rootly/id6478240412/reviews.md

## What is Rootly?

Rootly is the AI-native on-call and incident management platform that helps you resolve incidents faster, improve system resilience, and streamline on-call operations. It’s your always-on SRE copilot that automates root cause analysis and identifies patterns that drive continuous improvement—trusted by thousands of companies like LinkedIn, NVIDIA, Replit, Elastic, Canva, Clay, Tripadvisor, and Grammarly.

## Key features

- AI-native incident management
- Automated root cause analysis
- On-call operations streamlining
- System resilience improvement
- Pattern identification for continuous improvement

## Chart rankings

- #149 in Top Free · Developer Tools (US App Store)

## What do users think of Rootly?

Overall sentiment: positive

**Pros**

- 👍 Easy to use interface
- 👍 Intuitive design
- 👍 Better than PagerDuty/Opsgenie
- 👍 Streamlined workflow
- 👍 Practical features
- 👍 Saves time
- 👍 Reliable notifications
- 👍 Quick acknowledgment
- 👍 Good for managing schedules
- 👍 Seamless integration
- 👍 Clean interface
- 👍 Modern design
- 👍 Functional
- 👍 Sleek appearance
- 👍 Helpful for on-call
- 👍 Provides context for alerts
- 👍 Automatically triggers communication/documentation
- 👍 Full control over sound
- 👍 Easy to navigate
- 👍 Never missed a page
- 👍 Must-have app for teams
- 👍 Best SRE platform
- 👍 Great customer service
- 👍 Designed by on-call engineers
- 👍 Consistent notifications
- 👍 Feel more confident
- 👍 Straightforward and reliable
- 👍 No clutter
- 👍 Super fast notifications
- 👍 Swapping shifts is a breeze
- 👍 Not buried in different tools
- 👍 Practical, fast, no nonsense
- 👍 Very dependable
- 👍 Super fast app
- 👍 Less stressful shifts
- 👍 See escalation policies in-app
- 👍 Fast notifications
- 👍 Keeps focused during calls
- 👍 Worked well with internal systems
- 👍 Integrated quickly
- 👍 Organized schedule management
- 👍 Handy for checking schedule on the go
- 👍 Alerts are clear
- 👍 Walks through next steps
- 👍 Painless scheduling swaps
- 👍 Easy to override coverage
- 👍 Manages on-call easier
- 👍 Handle alerts quickly on the go
- 👍 Make schedules on the go
- 👍 Makes job more enjoyable
- 👍 Incident response at best
- 👍 Sleek new interface
- 👍 Light and dark mode options

**Cons**

- 🐛 Confusing Tinder-style swiping
- 🐛 No ability to undo swipes
- 🐛 Easy to accidentally accept
- 🐛 Slow and frustrating to use
- 🐛 UI needs tons of work
- 🐛 Cannot get to needed information
- 🐛 SSO breaks iPad app
- 🐛 Sleepless after integration

**Commonly reported bugs**

- Tinder-style swiping for coverage requests
- SSO token not passed back to iPad app
- App is slow and frustrating

**Most requested features**

- Ability to undo coverage requests

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/rootly/id6478240412/reviews.md

### 1/5 — « Tinder » style coverage requests is awful idea

*2026-08-06*

I have no idea who and under what circumstances thought that taking on coverage through « Tinder » style swipe is good UX, but it is absolutely obvious that it is very-very bad idea for team that actually care to be available during their on call rotation

### 5/5 — Helpful

*2026-07-07*

Amazing app, extremely helpful

### 5/5 — Oncall how it should be

*2026-05-22*

I feel like I’ve used every on-call tool. From Pagerduty and VictorOps to incident and firehydrant.. this is the best one. Full control of what I need sound wise an easy to use. It’s all I need. I appreciate the thought that went into it.

### 1/5 — Dreadful UI to respond to coverage requests

*2026-04-05*

Confusingly and absurdly uses Tinder style swiping to respond to coverage requests with no ability to undo. Makes it easy to accidentally accept things when you are trying to dismiss, but hey, I guess it boosted their coverage metrics. Highly frustrating.

### 5/5 — best oncall app, easy to use

*2026-01-24*

easy to use and looks so much better than pagerduty or opsgenie

### 5/5 — Awesome App

*2026-01-19*

Really love the UI easy to use much better than PagerDuty.

### 5/5 — Intuitive

*2026-01-19*

Intuitive to use, receive pages and hop into the slack channel. But what’s important for me is when I’m getting paged at 3AM, I have no idea what’s going on. So it’s been really helpful in giving context, and then automatically triggering the communication channels and documentation.

### 1/5 — Really really bad app when compared to Opsgenie

*2025-10-29*

The app and website is soo slow and frustrating to use. I have decided to take up meditation after using Rootly, I will go crazy otherwise

### 5/5 — Nice

*2025-09-23*

Nice

### 5/5 — Absolutely love it!

*2025-09-19*

I’ve been using Rootly for about two months now and it is exactly what I needed! So convenient,easy to navigate, and never missed a page thanks to this app!

## Frequently asked questions about Rootly

### What does Rootly do?

Rootly is an AI-native platform designed for on-call and incident management. It helps teams resolve incidents more quickly, build more resilient systems, and optimize their on-call workflows. The platform uses AI to automate tasks like root cause analysis and identify trends for ongoing system improvements.

### What are the key features of Rootly?

Key features include AI-native incident management, automated root cause analysis, streamlined on-call operations, and tools to improve system resilience. It also helps identify patterns that contribute to continuous improvement in system performance and reliability.

### Is Rootly free to use?

Based on the provided information, the application is listed as free. There are no indications of in-app purchases or advertisements, suggesting a free access model.

### Who is Rootly designed for?

This platform is intended for Site Reliability Engineers (SREs) and development teams within companies that need to manage incidents efficiently and improve their system's uptime and reliability. It's particularly beneficial for organizations looking to leverage AI for faster incident resolution.

## Version history (last 5 releases)

### 2.15.2 — 2026-08-20

• Fixed SSO sign-in on managed devices whose security policy requires a specific browser — sign-in now completes and returns you to Rootly.
• Fixed sign-in getting stuck when your organization requires Microsoft enrollment first.
• Sign-in now follows your organization's settings, so admins can resolve managed-device issues without an app update.

### 2.15.0 — 2026-07-17

• Muting alerts now shows a Live Activity with a countdown and one-tap unmute
• Join an incident's conference bridge with a single tap
• Non-paging alerts can now appear in your alerts list, and open alerts can be resolved directly
• The app now follows your device's 12/24-hour clock preference
• Shifts list opens on today instead of the first of the month
• The Muted banner shows how many alerts came in while muted, synced across your devices
• Mute alert notifications right from an alert's details page
• AI summaries and chat on private incidents (when enabled), with chat history sync
• Add a comment when giving feedback on an AI chat response
• Shadow on-call shifts now appear on the schedule
• Alert details can be selected and copied
• Microsoft Intune app protection can be set up before signing in
• Fixes: alert loading/acknowledge errors, clearer message when a live call blocks ack/resolve, schedule filter saving, "No shifts available" flash, and deep links landing on the wrong screen

### 2.14.1 — 2026-06-19

- Bug fixes

### 2.14.0 — 2026-06-15

- Bulk acknowledge & resolve alerts in one go.
- Recent incidents & alerts now available offline.
- Fresh new look, plus fixes for alert sounds, login, and onboarding.

### 2.13.2 — 2026-05-29

- Bug fixes

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## Related topics

[pagerduty](https://appshunter.io/ios/topics/pagerduty) · [reliability analysis](https://appshunter.io/ios/topics/reliability-analysis) · [aistech 2026](https://appshunter.io/ios/topics/aistech-2026)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*