# Rootly — user reviews > 59 indexed App Store user reviews of Rootly by Rootly Inc., rated 3.60/5 from 17 ratings. - Source: https://appshunter.io/ios/app/rootly/id6478240412/reviews - App overview in markdown: https://appshunter.io/ios/app/rootly/id6478240412.md - Rating breakdown: 5★ 11 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 6 ## What do users think of Rootly? Overall sentiment: positive **Pros** - 👍 Easy to use interface - 👍 Intuitive design - 👍 Better than PagerDuty/Opsgenie - 👍 Streamlined workflow - 👍 Practical features - 👍 Saves time - 👍 Reliable notifications - 👍 Quick acknowledgment - 👍 Good for managing schedules - 👍 Seamless integration - 👍 Clean interface - 👍 Modern design - 👍 Functional - 👍 Sleek appearance - 👍 Helpful for on-call - 👍 Provides context for alerts - 👍 Automatically triggers communication/documentation - 👍 Full control over sound - 👍 Easy to navigate - 👍 Never missed a page - 👍 Must-have app for teams - 👍 Best SRE platform - 👍 Great customer service - 👍 Designed by on-call engineers - 👍 Consistent notifications - 👍 Feel more confident - 👍 Straightforward and reliable - 👍 No clutter - 👍 Super fast notifications - 👍 Swapping shifts is a breeze - 👍 Not buried in different tools - 👍 Practical, fast, no nonsense - 👍 Very dependable - 👍 Super fast app - 👍 Less stressful shifts - 👍 See escalation policies in-app - 👍 Fast notifications - 👍 Keeps focused during calls - 👍 Worked well with internal systems - 👍 Integrated quickly - 👍 Organized schedule management - 👍 Handy for checking schedule on the go - 👍 Alerts are clear - 👍 Walks through next steps - 👍 Painless scheduling swaps - 👍 Easy to override coverage - 👍 Manages on-call easier - 👍 Handle alerts quickly on the go - 👍 Make schedules on the go - 👍 Makes job more enjoyable - 👍 Incident response at best - 👍 Sleek new interface - 👍 Light and dark mode options **Cons** - 🐛 Confusing Tinder-style swiping - 🐛 No ability to undo swipes - 🐛 Easy to accidentally accept - 🐛 Slow and frustrating to use - 🐛 UI needs tons of work - 🐛 Cannot get to needed information - 🐛 SSO breaks iPad app - 🐛 Sleepless after integration **Commonly reported bugs** - Tinder-style swiping for coverage requests - SSO token not passed back to iPad app - App is slow and frustrating **Most requested features** - Ability to undo coverage requests ## Newest reviews (17 of 59) ### 5/5 — Effective *2025-09-10* Rootly saves me time every week. Instead of digging through different tools, I just open one app and I’m set. ### 5/5 — Amazing app 👌👌 *2025-09-10* I’ve been using this app for a while now and personally i think it’s the best on call app that i’ve ever tried! ### 5/5 — AMAZING APP!!! *2025-09-10* Just amazing, no other words ### 5/5 — Best on-call app *2025-09-10* The app is really good and has a great interface! It’s one of the best on-call apps i’ve used, and it’s extremely easy to navigate around! ### 5/5 — Amazing, Easy Simple App. *2025-09-10* Clean interface and very nice app, super easy to comprehend. Rootly is smooth and simple to use! ### 5/5 — This app is amazing *2025-09-10* Personally I’ve been using it, and it has an amazing interface. Best on call app ever!!!! Highly recomend!!!! ### 5/5 — Best On-Call App I’ve tried! *2025-09-10* The interface is spectacular along with all of the features. I really benefitted from this app and will 100% recommend to others. ### 5/5 — Clean Interface *2025-09-10* Very easy to comprehend ### 5/5 — Makes my life so much easier!! *2025-09-09* Rootly really improved my life and workflow through it’s streamlined and efficiently designed interface. Love using this app! ### 5/5 — Clean Interface *2025-09-09* App’s interface is clean and well designed ### 5/5 — My great experience *2025-09-09* The app keeps everything in one place. No more juggling multiple systems just to see my on-call rotation. ### 5/5 — Amazing app for me! *2025-09-08* I used to stress about missing incidents. With Rootly, the notifications are consistent and I feel way more confident. ### 5/5 — Simple and Helpful! *2025-09-07* The app is straightforward and reliable. No clutter, just the tools I actually need when I’m on-call. ### 5/5 — Reliable App *2025-09-07, version 2.5.3* Notifications are super fast and reliable. I don’t miss incidents anymore, and acknowledging them only takes a second! ### 5/5 — helpful app *2025-09-05, version 2.5.3* Rootly has seriously changed the game for my on-call life. It's not just about seeing when I'm on anymore. The app lets me actually manage my schedule—swapping shifts is a breeze, which is a lifesaver. Plus, I'm not buried in a bunch of different tools to keep up with alerts. It's all right there, making everything way less stressful. ### 5/5 — Built for real engineers *2025-09-05, version 2.5.3* Practical, fast, no nonsense. ### 5/5 — Amazing *2025-09-05, version 2.5.3* Very dependable. Haven’t missed an alert since we switched. ## Most critical reviews (10 lowest-rated) ### 1/5 — « Tinder » style coverage requests is awful idea *2026-08-06* I have no idea who and under what circumstances thought that taking on coverage through « Tinder » style swipe is good UX, but it is absolutely obvious that it is very-very bad idea for team that actually care to be available during their on call rotation ### 1/5 — Dreadful UI to respond to coverage requests *2026-04-05* Confusingly and absurdly uses Tinder style swiping to respond to coverage requests with no ability to undo. Makes it easy to accidentally accept things when you are trying to dismiss, but hey, I guess it boosted their coverage metrics. Highly frustrating. ### 1/5 — Really really bad app when compared to Opsgenie *2025-10-29* The app and website is soo slow and frustrating to use. I have decided to take up meditation after using Rootly, I will go crazy otherwise ### 1/5 — Humans to machine convertor app *2025-08-14* Sleepless after this app is integrated in organisation ### 1/5 — Terrible *2025-04-24* Really about this is really bad. The UI needs tons of work. Can’t get to what I need to get to in order to look up things. ### 1/5 — SSO Breaks iPad App *2025-04-10* When signing into the iPad app with SSO, it stays in the SSO browser window and does not pass the same token back to the navie app. This prevents login to the actual app. ### 5/5 — Helpful *2026-07-07* Amazing app, extremely helpful ### 5/5 — Oncall how it should be *2026-05-22* I feel like I’ve used every on-call tool. From Pagerduty and VictorOps to incident and firehydrant.. this is the best one. Full control of what I need sound wise an easy to use. It’s all I need. I appreciate the thought that went into it. ### 5/5 — best oncall app, easy to use *2026-01-24* easy to use and looks so much better than pagerduty or opsgenie ### 5/5 — Awesome App *2026-01-19* Really love the UI easy to use much better than PagerDuty. ## Most praised reviews (6 highest-rated) ### 5/5 — Intuitive *2026-01-19* Intuitive to use, receive pages and hop into the slack channel. But what’s important for me is when I’m getting paged at 3AM, I have no idea what’s going on. So it’s been really helpful in giving context, and then automatically triggering the communication channels and documentation. ### 5/5 — Nice *2025-09-23* Nice ### 5/5 — Absolutely love it! *2025-09-19* I’ve been using Rootly for about two months now and it is exactly what I needed! So convenient,easy to navigate, and never missed a page thanks to this app! ### 5/5 — great app for on call incidents *2025-09-17* this is a must have app for teams to manage on call incidents ### 5/5 — Best SRE Platform *2025-09-10* One of the best on-call platforms out there and the best customer service experience. ### 5/5 — Useful app *2025-09-10* The app feels designed by people who’ve actually been on call. Every feature is practical. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*