# Roots Natural Kitchen Ordering — Order Ahead, Skip the Line

> Online food ordering and reordering app. (iPhone/iPad app by VINE Holdings, LLC.)

- Source: https://appshunter.io/ios/app/roots-natural-kitchen-ordering/id1112388735 (this page in markdown: same URL + `.md`)
- Developer: [VINE Holdings, LLC](https://appshunter.io/developer/1112388734)
- Category: Food & Drink, Shopping
- Price: Free
- Rating: 4.66/5 from 3,971 App Store ratings · 121 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 94 MB
- Languages: English
- Released: 2017-04-03
- Data updated: 2026-08-19
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/roots-natural-kitchen-ordering/id1112388735/reviews.md

## What is Roots Natural Kitchen Ordering?

Order online, save your faves, and quickly reorder

## Key features

- Order online
- Save favorite orders
- Quick reorder
- Skip the line

## What do users think of Roots Natural Kitchen Ordering?

Overall sentiment: negative

**Pros**

- 🚀 Convenient app
- 👍 Customizable bowls
- 🚀 Fast and efficient
- 👍 Healthy and delicious food

**Cons**

- 🐛 Buggy and glitchy
- 👎 Confusing and unintuitive UI
- 👎 Difficult to navigate and use
- 🐛 Ordering issues and errors
- 👎 Slow and unresponsive

**Commonly reported bugs**

- App crashes and freezes
- Inconsistent behavior and errors
- Issues with login, password reset, and account management
- Problems with payment processing and order placement

**Most requested features**

- Ability to reorder previous orders
- Add option to use gift cards
- Improve customization options
- Integrate with Apple Pay
- Provide order tracking and updates
- Save user preferences and default store

## Recent user reviews (10 of 121)

All indexed reviews: https://appshunter.io/ios/app/roots-natural-kitchen-ordering/id1112388735/reviews.md

### 2/5 — Rewards program is insulting

*2026-03-29, version 25.6.10*

The food is good. The rewards program is incredibly insulting. $1,000 until you get a free bowl? $250 for a free drink that costs the business almost nothing? Makes me not want to eat here.

### 1/5 — Rewards

*2026-01-17, version 25.6.10*

Rewards got insanely worse. $1000 has to be spent for a free bowl now? Surely this has to be a mistake

### 2/5 — Amazing healthy food but horrible app rewards

*2025-12-22, version 25.6.10*

First let me just say that i love eating there, the food is fresh healthy and delicious, i go there about 2-3 times a week. So i decided to get the app for rewards since i go so much, but when i starting looking at the rewards it completely disappointed me. You need to spend $250 for a free drink, then $500 for $5 off! Thats crazy! Then it gets even worse with $1000 to get a free bowl!!! Like i said i love eating there but im not wait till i spend $1000 for one free bowl.

### 5/5 — Great App

*2025-12-16, version 25.6.10*

Super easy to order!

### 1/5 — Update doesn’t even work

*2025-12-03, version 25.6.10*

Congrats on the new app I guess. Unfortunately we can’t even use it to order now.

### 1/5 — Glitchy

*2025-12-02, version 25.6.9*

Not user friendly at all. The time constantly changes and blocks you from ordering, then when the order went through, it took 30 minutes of waiting to get the food and half of it had to be substituted for something else. Roots do better for your employees during promotions- they were swamped.

### 1/5 — New app is so broken

*2025-12-01, version 25.6.9*

Old rewards are thrown out. There goes my $5. Also, you can’t order pickup for anything sooner than 2 hours from now

### 1/5 — Rewards

*2025-12-01, version 25.6.9*

Rewards got insanely worse. $1000 has to be spent for a free bowl now? Surely this has to be a mistake

### 1/5 — worst app ever used

*2025-11-16, version 25.6.0*

embarrassing

### 1/5 — Frustrating

*2025-11-14, version 25.6.0*

After 2 failed attempts to place an order, we finally successfully submitted our order.

## Frequently asked questions about Roots Natural Kitchen Ordering

### What does the Roots Natural Kitchen Ordering app do?

This app allows users to order food online from Roots Natural Kitchen for pickup. It streamlines the ordering process, enabling customers to save their favorite meals and quickly reorder them.

### How can I save time with this app?

You can save time by ordering your food in advance through the app, allowing you to skip the line when you arrive for pickup. Additionally, saving your favorite orders enables rapid reordering of past selections.

### Is there a cost to use the Roots Natural Kitchen Ordering app?

The application itself is free to download and use. Any costs incurred would be for the food items ordered through the app, not for the app's functionality.

### What are the main benefits of using this app?

The primary benefits include the convenience of ordering ahead, the ability to save and quickly reorder preferred meals, and the advantage of skipping the physical line at the restaurant.

## Version history (last 5 releases)

### 25.6.20 — 2026-04-03

Bug fixes and performance improvements

### 25.6.10 — 2025-12-03

Bug fixes and performance improvements

### 25.6.9 — 2025-11-29

Bug fixes and performance improvements

### 25.6.4 — 2025-11-27

Updated screenshots, icon, bug fixes

### 25.6.0 — 2025-10-29

Minor bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*