# Roqqu - Buy and Sell Bitcoin — user reviews > 100 indexed App Store user reviews of Roqqu by RedRaven Limited, rated 4.10/5 from 1,132 ratings. - Source: https://appshunter.io/ios/app/roqqu-buy-and-sell-bitcoin/id1505370687/reviews - App overview in markdown: https://appshunter.io/ios/app/roqqu-buy-and-sell-bitcoin/id1505370687.md - Rating breakdown: 5★ 768 · 4★ 82 · 3★ 66 · 2★ 45 · 1★ 171 ## What do users think of Roqqu? Overall sentiment: negative **Pros** - 💯 Legit and reliable - 🚀 Fast transactions - 👍 Good trading app - ✨ Efficient - 👍 Trusted and reliable **Cons** - 🐛 Withdrawal issues - 🐛 Login/account access problems - 🐛 Deposit and transfer issues - 🐛 Slow processing and withdrawals - 💰 High fees - 🐛 App crashes and bugs - 🚫 Scam/fraud concerns - 🚫 Poor customer service **Commonly reported bugs** - Withdrawal delays - Login/account access issues - Deposit and transfer failures - App crashes and freezes **Most requested features** - Expand to more countries - Improve withdrawal process - Enhance security features - Optimize app performance ## Newest reviews (12 of 100) ### 2/5 — I love the app *2026-03-31, version 2.5.84* But it doesn’t let me add my bank account, it always says something went wrong ### 4/5 — Rate *2026-01-12, version 2.5.74* Not to hype but I must say Roqqu is one of the best trading apps. I highly recommend Roqqu. 💯Legit and reliable ### 4/5 — Transactions *2023-12-01, version 2.1.0* I hope Roqqu don’t stop their fast transaction. That’s the more reason I’m with them. ### 1/5 — Complain *2023-09-05, version 2.1.0* Your withdrawal time is too slow ### 4/5 — Need to reupdate the app *2023-08-17, version 2.1.0* Kindly make the app be available on every app stores ### 1/5 — Bad update *2023-03-26, version 2.0.5* I can’t login to my app after updating it…Scam App…Do not download ### 2/5 — Login *2023-03-24, version 2.0.5* I can’t remember my password so I try forget password but it ain’t going through ### 1/5 — Unable to login *2023-03-23, version 2.0.5* I have been trying to login to my app and I’m unable to,I even clicked on forger password so as to reset it and I’m not getting a reset link,it’s just saying failed ### 1/5 — You’re not but a big scammer *2023-03-23, version 2.0.5* Since the beginning I start this app I have been blaming my self and you later scam me by not allowing me in after i update the app and I chat you on twitter you keep ignoring my texts and you’ve done with your own but I promise to do whatever it will take you ruin your company and even your life down if you don’t allow me he I put my number in it yet you don’t send code through number and I use iCloud to login before but now not option to use it again that means you’re a big scammer and your company will never move forward by the grace of God and the start of this Ramadan everything you use all the money for will finished before you die by God grace if you don’t allow me back to the app ### 1/5 — Complain *2023-03-21, version 2.0.5* I withdraw since yesterday and I haven’t received the money till now I hate this What is really happening ### 1/5 — Roqqu is scamming people *2023-03-21, version 2.0.5* Please my people, do not do any transactions with roqqu, they will scam you!!! I’m a living witness! If I’m lying make I no see tomorrow. ### 1/5 — Scammer Alert. *2023-03-17* I applied a withdrawal of 10,000 from the my roqqu wallet since 6 am yesterday which was on 16th march and until now I have not received the money. This is suspicious because after waiting all day for my 10k yesterday, I had to try making another withdrawal of 1k at 3 am this morning and it went through but still o haven’t received my 10k. This you guys should note this because it’s a red flag for me and I guess they want to steal my money. **Developer response:** Hello Roqquian, our sincere apologies for the delayed response. Kindly reach out to us via the live chat on your mobile app and your issue will be given prompt response. You can also send in your XRP tag to enable me access your wallet and get it resolved here. Thank you. CI ## Most critical reviews (10 lowest-rated) ### 1/5 — Scammers *2026-05-23, version 2.5.90* Stay away from this app pure scammers Tell your families and friends I trusted this app because of victor Oshima ### 1/5 — Attention *2026-04-30* This platform is scam!! They wait till you have lot of funds in your portfolio. I launched a withdrawal yesterday and the withdrawal took long and still didn't show up, after they said it takes 24hrs for a withdrawal, it started showing completed instead of pending, that’s when I suspected a red flag. I couldn’t cancel the withdraw put cause the no live customer care never, just social media another red flag their Email doesn't even provide help, after I tried to login in a few times, they banned my account and now I cant login, the update released a few days back I downloaded it but still can't login in...an option to setup a pin comes first but he can never get pass there, it just hangs there loading for hours .... I later tried to login on their official website and after I put down-my login details and loaded the page it now said "email address is not registered in their records Please address this issue... **Developer response:** Hi Roqqstar, we hear your frustration and truly apologize for this experience. We assure you that Roqqu is a legitimate exchange, and we want to help you resolve this immediately. Please DM @roqqupay on X with your registered email and a screenshot of the login error. Our team is ready to investigate your account status and withdrawal right away. #RoqquCares ### 1/5 — Withdrawal *2026-03-14, version 2.5.81* Have placed a withdrawal since midnight and till now have not received any payment into my bank account and trying to reached out to there representative no one responded till now I'm so disappointed and frustrated right now please help me find a solution to this issue please and please if you still want most people to be using your platforms ...thanks ### 1/5 — How come I registered with Sign in with Apple now I can’t even log in before you removed the option *2026-02-18, version 2.5.74* Contacted customer support I gave them all the info I had on the account the amount I deposited,they won’t give me access to my account still useless app I deposited $400 up till date,nothing at all from this application ### 1/5 — Roqqu steals *2026-01-17, version 2.5.74* I made several deposits into my roqqu but almost 30% disappeared from the exchange like why are you guys tapping from my deposits close to $1300 is gone ### 1/5 — I deposited money and I could see it here *2025-12-30, version 2.5.71* I have deposited money and I could not use it ### 1/5 — Stupid app *2025-11-30, version 2.5.65* Sent usdt to my roqqu wallet address and till now it hasn't been credited despite over a 100 confirmation... Don't download, they're either scammers or not good at this crypto thing ### 1/5 — That how u guy wipes my coin I bought on ur platform *2025-11-09, version 2.5.65* They whips my coin u guy can’t be trusted ### 1/5 — Not usable outside Nigeria *2024-11-21* The app has a German translation and is in the German App Store but it starts with a choice field for the country which is fixed set to Nigeria — i still tried to register but failed at the phone number as mine doesn’t start with +234. Still the idea is great, just confusing tho. ### 1/5 — Fee is too much 😭😭😭 *2024-07-29, version 2.5.11* Bad app ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent Crypto Trading Experien *2026-07-24* ⭐⭐⭐⭐⭐ Roqqu is easy to use and makes buying and selling crypto simple. Transactions are fast, the interface is clean, and I’ve had a smooth experience so far. I hope they continue improving the app and adding more features. Highly recommended! **Developer response:** Dear Emmanuel, thank you for the glowing 5-star rating! Your positive feedback motivates us to continue improving and providing excellent service. For the latest news and updates, please follow us on: Twitter - @roqqupay Instagram - @roqquhq Facebook - Roqqu Warm regards, F.I. ### 5/5 — I love roqqu *2026-06-20, version 2.5.90* Very helpful app ### 5/5 — Great service *2025-11-27, version 2.5.65* You guys are doing great, keep it up! ### 5/5 — Best crypto exchange wallet *2024-03-31, version 2.1.13* I love this app super easy and fun buy coin and trade in minutes ### 5/5 — Efficiency *2023-10-21, version 2.1.0* Very fast ### 5/5 — Good experience *2023-09-08, version 2.1.0* So far a good experience ### 5/5 — Good app *2023-08-30, version 2.1.0* It’s very trusted and reliable ### 5/5 — Roqqu *2023-08-13, version 2.1.0* Good trading app so far ### 5/5 — Roqqu Support *2023-02-21* I had an issue with the app in 2021. Gave up on the missing coin then but I contacted the support again this year and Mercy was the one who responded and she got the issue solved. I got my missing coin credited back to my wallet all thanks to Mercy❤️✨ she showed me mercy😂😂 **Developer response:** Hi Roqquian, this is good to hear. We are glad that your coins are now back in your wallet. We assure our customers that when you complain using the right channel and are patient with us, your issue will be resolved. We assure you that you will always get the best from us. #roqqucares TJ ### 5/5 — Scam *2022-12-03* Since on the 26 November I withdraw money to my account till now I have not received my money. I’m texting customer service to explain what happen and they told me I’m going to receive it, since on the 26 I have not receive anything **Developer response:** Hello, Roqquian. Thanks for reaching out. Apologies for the inconvenience encountered. kindly note that your withdrawal is queued and would be funded. Kindly exercise a little patience as your withdrawal would be funded. Also, forward your XRP TAG to be able to track withdrawals and resolve them as well. Thanks EG --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*