# Rosetta Stone Sapphire — user reviews

> 105 indexed App Store user reviews of Rosetta Stone Sapphire by Rosetta Stone, Ltd., rated 4.60/5 from 1,362 ratings.

- Source: https://appshunter.io/ios/app/rosetta-stone-sapphire/id6757200007/reviews
- App overview in markdown: https://appshunter.io/ios/app/rosetta-stone-sapphire/id6757200007.md
- Rating breakdown: 5★ 1,102 · 4★ 124 · 3★ 35 · 2★ 17 · 1★ 84

## Newest reviews (15 of 105)

### 2/5 — Not good

*2026-08-19, version 1.1.1*

The app doesn’t recognize my voice on prompts, so it’s difficult to complete pronunciation tasks that are much needed to learn the language. This is Spanish by the way, it’s not too hard to pronounce the words. Will be canceling & find another app to use for language learning.

### 2/5 — Can’t log in

*2026-08-17, version 1.1.1*

‘The email or password you entered is incorrect.  Please try again.’
Not this again, it took long enough to get the older app working initially.

### 4/5 — Would recommend

*2026-08-16, version 1.1.1*

Significant upgrade over the non sapphire version of the app. Feels more built for mobile rather than a converted Windows 3.1 application. Having said that, it still
Jumps out to a web browser for the AI chat features etc. I’m using it alongside a competing more “gamified” app and the two do compliment each other nicely. Hopefully developers will continue to improve it. For example you have to wait a frustrating couple of seconds before starting each speaking exercise while microphone is enabled. Pointless delay that is just frustrating.

### 4/5 — Bonne appli

*2026-08-15*

C’est bien mais la reconnaissance vocale fonctionne pas.

**Developer response:** Nous vous prions de nous excuser pour les difficultés rencontrées. Voici quelques conseils pour résoudre les problèmes de microphone :
- Attendez quelques secondes après le signal sonore avant de parler.
- Désinstallez puis réinstallez l'application. Cela videra le cache de l'application et pourrait résoudre le problème.
- Fermez les autres applications ou onglets de navigateur susceptibles d'utiliser votre microphone en arrière-plan.
- Essayez de vous rapprocher du microphone ou de vous placer dans un environnement plus calme.
- Essayez d'améliorer votre connexion réseau. Passez des données mobiles au Wi-Fi, ou utilisez une connexion Wi-Fi plus puissante ou plus stable.

Si le problème persiste, veuillez contacter notre équipe d'assistance : https://www.rosettastone.com/support

### 4/5 — Loving it but…

*2026-08-14, version 1.1.1*

It is hard to know what things mean.

### 3/5 — Voice recognition not working

*2026-08-13, version 1.1.1*

In certain types of speaking exercises I cannot move forward. No matter how clearly I pronounce, how silent it is in the room am of pronunciation, all of my answers are marked as wrong and I cannot move forward. It is a problem with the app with my phone as has been suggested. Somebody needs to be testing for this. I’m still in the free trial. But if this persists I’m not going to be paying for an app that doesn’t work properly. Certain types of speech exercises do work, but other certain types fail 100% of the time.

### 3/5 — Assinatura cara demais e feito por IA.

*2026-08-10*

Eu gostaria de assinar o aplicativo antigo.

**Developer response:** Agradecemos pelo seu feedback. Sempre estivemos comprometidos em oferecer aos nossos clientes a melhor e mais eficaz experiência de aprendizado de idiomas.

Para implementar as atualizações mais avançadas em nosso produto e introduzir novos recursos baseados nas tecnologias de aprendizado mais recentes, foi necessário criar o aplicativo Rosetta Stone Sapphire em uma plataforma moderna e também atualizar nossas opções de preços.

### 4/5 — No support and buggy app.

*2026-08-02, version 1.1.1*

So I’ve been having issues with the app, when I click on an icon such as fundamentals 1 to enter into the lesson, nothing happens. So I have to go to the sidebar menu on the right to enter into a lesson.  I’ve emailed support twice and have yet to hear back in over five days. I paid over $160 for this app and to receive nothing from support is baffling.

I expected this to be “the way” to learn a language. I guess my expectations were unfounded. Sitting on the chips.

### 4/5 — Impression so far

*2026-07-31, version 1.1.1*

I didn’t know what to expect when signing up for Rosetta Stone. I was really hoping it would be similar to another language software I had used in the past to learn Haitian Creole. My expectation was to listen to this, only to learn the language, but you must look at the app in order to use software.  
So far so good though

### 3/5 — La reconnaissance vocales

*2026-07-30*

Alors l'application pour apprendre en elle même est génial par contre j'me retrouve bloqué avec les exercices de reconnaissance vocale, j'ai tout essayer une fois sur deux il m'entend pas, j'ai mis enlever les écouteurs, changer de pièces, changer de plate-forme (iPad et iPhone), parler plus fort, rien à faire il veut pas m'entendre

**Developer response:** Nous vous prions de nous excuser pour les difficultés rencontrées. Voici quelques conseils pour résoudre les problèmes liés au microphone :

Désinstallez puis réinstallez l'application. Cette opération videra le cache de l'application et pourrait résoudre le problème.
Fermez les autres applications ou onglets de navigateur susceptibles d'utiliser votre microphone en arrière-plan.
Essayez de vous rapprocher de votre microphone ou de vous placer dans un environnement plus calme. La reconnaissance vocale fonctionne mieux lorsque votre voix est clairement audible.
Essayez d'améliorer votre connexion réseau. Passez des données mobiles au Wi-Fi, ou utilisez une connexion Wi-Fi plus puissante ou plus stable.

Si les problèmes persistent, veuillez contacter notre équipe d'assistance : https://www.rosettastone.com/support

### 1/5 — Does not work with my Rosetta Stone Unlimited Account

*2026-07-29*

So I suppose quite soon it will be outdated and the unlimited account useless.

**Developer response:** We appreciate you being a Rosetta Stone customer! Rosetta Stone Sapphire is a new separate app, but you can continue using your Rosetta Stone Classic subscription as normal.

### 1/5 — Classic or discontinued?

*2026-07-29, version 1.1.0*

He comprado una licencia de Rosetta Stone y creo que estan tratando de dejar atras  la primera versión para presentar esta “nueva” versión. Lo primero que he notado es que pretenden no restaurar las compras de la versión anterior. Totalmente injusto para los que pagamos el lifetime. Deberían restaurar las compras de licencia a los usuarios que ya pagamos el lifetime.

### 2/5 — AI generated stock images. Why?

*2026-07-28, version 1.0.18*

That’s it, that’s my review.

### 1/5 — Speech engine still sucks after all these years

*2026-07-25, version 1.0.18*

This app is basically exactly the same as “classic” just with updated visuals. But still to this day the speech engine always says I the words wrong. Even with my native Korean wife next to me saying the Korean words and my self it still won’t work or let me pass.

### 2/5 — Separate cost from classic

*2026-07-22, version 1.0.18*

This is what I always wanted for “classic” Rosetta Stone which I spent a lot of money for the life time purchase. Unfortunately, this is a separate purchase, no linking accounts, and so what would make the original app better, is a separate money grab.

## Most critical reviews (10 lowest-rated)

### 1/5 — Rosetta stone 2.0 ?

*2026-08-20*

Vraiment… on dirait un bête remakes de l ancienne appli, sans vraiment l améliorer, juste en l emballant dans du papier de soie. Les mêmes problèmes avec le vocal. Et les mises en situation bonsoir. À l heure de l intelligence artificielle c est vraiment médiocre ! L ancienne appli a ses défauts mais vous aviez fait un bon boulot. GPT fait mieux et il explique tout , lui. J ai peur pour votre modèle économique et vos emplois les mecs.

### 1/5 — Company will abandon you

*2026-08-19, version 1.1.1*

Use a true AI version instead . This company will abandon you as they have their lifetime subscription holders …. Beware !!!!

### 1/5 — Buggy app

*2026-08-18, version 1.1.1*

The speaking exercises are buggy and unresponsive.

### 1/5 — It doesn’t help me

*2026-08-14, version 1.1.1*

When I click on the wrong image at least once and finish the lesson I have to restart but I don’t get an explanation so it’s just a loophole of me struggling and trying to memorize each word to the picture. This isn’t helping me learn at all

### 1/5 — Sucks

*2026-08-10, version 1.1.1*

All the images are ai and the speaking sucks. It barely hears anything and is frustrating to use. I would not recommend this at all.

### 1/5 — What a scam!

*2026-08-02*

I have a lifetime subscription for all languages for the old app. Why was this not an update for the old one? I will not pay for another subscription just to get access to new features.

**Developer response:** We appreciate you being a Rosetta Stone customer! Rosetta Stone Sapphire is a new separate app, but you can continue using your Rosetta Stone Classic subscription as normal.

Rosetta Stone Sapphire includes brand-new advanced features that leverage cutting edge learning technology, built on a new modern platform and we will be constantly updating and refining these features. A recurring subscription offering allows us to continually invest in making the new app experience better for you over the long term.

### 1/5 — Unusable

*2026-08-01, version 1.1.1*

App gets unusably laggy after a few mins of use, especially in listening mode

### 1/5 — Terrible Business Practices. No Customer Loyalty.

*2026-07-31, version 1.1.1*

Have a lifetime subscription to classic and noticed a new version of the app. Imagine my disgust when I discovered that it wasn’t available to existing lifetime customers and instead, would be a whopping $20 a month on top of the hundreds I already paid for lifetime. And judging by the state of the app, it’s not only basically the same as the OG app, but it seems to function worse! Many companies seem to value squeezing the absolute most money out of everyone they can and that is simply not a respectable practice.

### 1/5 — What a ripoff

*2026-07-31*

I bought a lifetime subscription (unlimited) in 2020. Can’t log in with those credentials anymore.  Apparently this requires a new subscription. What a scam

**Developer response:** Thank you for your feedback. Rosetta Stone Classic access has not changed, and you can continue using it as normal. For assistance with any access issues, our support team is available to assist you: https://www.rosettastone.com/support

### 1/5 — Voice not picking up

*2026-07-30, version 1.1.0*

I was really doing well and then all of the sudden, the app stopped recognizing my voice.  I can’t go any further because it doesn’t pickup my voice

## Most praised reviews (10 highest-rated)

### 5/5 — Very Helpful

*2026-08-20, version 1.1.1*

Being a Filipino raised in America, this app has helped me get closer to my friends who are from the Philippines by teaching me Tagalog

### 5/5 — Sprachlern App

*2026-08-16*

Das lernen macht sehr viel Spaß und es gibt zum Glück mehr Sprachen die man auswählen kann die man lernen möchte wie z.b. griechisch,türkisch,persisch,arabisch usw. Die es bei anderen Anbietern leider teilweise nicht gibt. Ich bin sehr zufrieden! 19,99€ im Monat finde ich etwas zu viel wenn man das auf das Jahr rechnet das wäre der einzige Nachteil.

### 5/5 — Very excellent and modern for my standards

*2026-08-12, version 1.1.1*

This is now canon but I am still recommending babbel, Rosetta Stone classic, and Rosetta Stone sapphire it’s the only one for my trade college and trade universities standards that’s it. I said this before and I will say this again quote unquote expansion “This is now canon. My trade college officially recognize babbel, Rosetta Stone classic, and Rosetta Stone sapphire as only language learning systems meets academic, identity safe, and behavioral stable standards. These platforms puts streak guilt to shame. They provide immersion, grammar, and precision without manipulation. This tri-pillar suite is the sole approved language standard-nothing else qualifies.

### 5/5 — I started two days ago.

*2026-08-09, version 1.1.1*

I love it! Duolingo freezes my Rosetta Stone App until I do a lesson. Can you help me? I love Rosetta Stone!

### 5/5 — Refreshing my French 😱

*2026-08-06, version 1.1.1*

Love it!

### 5/5 — Learning method actually works

*2026-07-07, version 1.0.17*

I’ve tried learning language via other methods, but with Rosetta Stone what I learned stays in my head better. Could be from the long years of experience they have teaching language.

### 5/5 — Russian

*2026-07-04, version 1.0.17*

Love sapphire, only complaint is the conversation tab doesn’t have audio and only texts

### 5/5 — so far so good!

*2026-07-04, version 1.0.17*

really good AI learning tool, i love the use of the pictures, the audio is great and i really like that the text for the audio is provided even for languages that aren’t in a latin script

### 5/5 — App Functionality

*2026-06-24, version 1.0.16*

Overall it’s great and easy to use. Confused as to why I had to get this new app when I purchased a lifetime subscription for the old app. None of my payments rolled over.

### 5/5 — Love Rosetta Stone

*2026-06-22, version 1.0.15*

Absolutely amazing,I love it!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
