# Rotita - Online Shopping — user reviews > 148 indexed App Store user reviews of Rotita by HONGKONG LEYUZHEN TECHNOLOGY CO.,LIMITED, rated 4.73/5 from 872 ratings. - Source: https://appshunter.io/ios/app/rotita-online-shopping/id1591370244/reviews - App overview in markdown: https://appshunter.io/ios/app/rotita-online-shopping/id1591370244.md - Rating breakdown: 5★ 738 · 4★ 95 · 3★ 12 · 2★ 6 · 1★ 22 ## What do users think of Rotita? Overall sentiment: positive **Pros** - 👍 Good quality clothes - 👍 True to size - 👍 Affordable prices - 👍 Variety of styles and designs - 👍 Convenient shopping experience - 👍 Fast delivery - 👍 Excellent customer service **Cons** - 🐛 Sizing issues/inconsistent fit - 🐛 App crashes and glitches - 🐛 Difficulty with returns and refunds - 🐛 Long delivery times - 🐛 Pushy marketing tactics - 🐛 Limited size options **Commonly reported bugs** - App crashes on opening - Inability to track orders or access account - Checkout issues and payment problems **Most requested features** - Option to purchase individual top and bottom sizes - Improved app stability and user experience - Better return and refund policies - More size and fit information on product pages ## Newest reviews (19 of 148) ### 3/5 — Love the clothes hate the app *2025-10-03, version 1.5.8* I love the clothing and have been buying it off and on a few years now. But the last 6 months or so, the app does not open any more. It’s up to date. I click on it, opens, then immediately closes. So if I want to buy anything I have to go on the internet. Bummer. ### 2/5 — Beware *2025-09-02, version 1.5.8* I have loved the look of their Taini’s for a couple of years and this year. I got a great deal if I bought four so I did and on top of that I bought three shirts. While all four bathing suits fit my bottom they were way too tight on the top. I kept two of the shirts and one of them was not available so they refunded me for that one. I exchanged all four bathing suits for the next size up, but the bottoms of course got bigger and the tops were still too small when I realized that I would have to buy a small bottom and a large top and that is not available I just asked for a refund. They refused they said I could only Exchange one time so now I am stuck with four medium bathing suits that do not fit. I will never order from this company again. This is really poor customer service. We got an RMA from them and they actually turned the package around and sent it back to us Saying they would not accept it after they had already sent us an RMA. Beware!!! ### 4/5 — Beautiful swimsuit *2025-07-04, version 1.5.7* Love the designs fits nice pretty true to size ### 3/5 — Hard time checking out w Pop-Ups *2025-04-23, version 1.5.7* With so many pop ups + as you go they send you continuous emails while you’re shopping, so the phone is constantly dinging! I wanted 1 swimsuit, nothing else. When I finally get space (from pop ups and dings) to check out, if I hadn’t looked I’d have 5 identical swimsuits sent to me. Stop pushing and people will buy more. No one is falling for the 2¢ to 30¢ discounts either. Good place to buy on a budget though. Hope the suit is good quality…I’ll update you! ### 4/5 — Mr *2025-04-09, version 1.5.7* Excellent ### 5/5 — Great style *2025-03-30, version 1.5.7* These suits are very stylish. They fit nicely and the material is nice. Well made and it’s great that the tops are padded ### 5/5 — Just an ordinary shopper. *2025-03-27, version 1.5.7* I love their reasonable priced, beautiful women’s clothing and accessories, which include a large inventory of good looking, fashionable clothing whether it be for a casual event or a formal attire event. ### 5/5 — Quality *2025-03-23, version 1.5.7* Great quality outfits, and true to size😊 ### 5/5 — Happy *2025-03-19, version 1.5.7* Nice selection ### 5/5 — Swimsuit *2025-03-07, version 1.5.7* Wonderful and extremely beautiful clothing ### 5/5 — Swimwear *2025-02-24, version 1.5.7* Exceptional quality and comfort - true to size. Have purchased several items and like them very much ### 5/5 — sexy swimwear *2025-02-17, version 1.5.7* love this company for great quality swimwear at an affordable price ### 4/5 — ThatGirl *2025-02-02, version 1.5.7* Allow the shopper to browse and check out your inventory before initiating the pop up discounts. Somewhat distracting. ### 2/5 — Glitches *2025-01-08, version 1.5.6* This app glitches constantly. It’s almost impossible to track your package. Sometimes it just locks up immediately upon opening. ### 4/5 — Great *2025-01-03, version 1.5.6* I have loved all items but not a big fan of return policies. ### 5/5 — Bathing suits *2025-01-02, version 1.5.6* I have bought see several suits love them ### 5/5 — Mr *2024-12-14, version 1.5.6* It is amazing to be on this site ### 5/5 — Love this app *2024-11-23, version 1.5.6* This app has great quality clothes that are very affordable. ### 5/5 — Patty *2024-11-11, version 1.5.5* Pat ## Most critical reviews (10 lowest-rated) ### 1/5 — Trying to cancel order I just made in error and the site won’t even let me in. *2025-03-03, version 1.5.7* Won’t let me back into the site to cancel order - app isn’t working. No confirmation email - nothing. But they took my money. Not to mention now they state it’s coming from china after the fact. Sooooo frustrating. I’m done with all online shopping. This is ridiculous. ### 1/5 — App Crashes *2024-10-11, version 1.5.4* The app is fine when it works. Lately the app crashes every time I try to open it. ### 1/5 — Order *2024-09-29, version 1.5.4* Never received my order ### 1/5 — Swimsuits *2024-07-06, version 1.5.2* I ordered 4 swimsuits- all according to appropriate size chart; only 2 fit out of the 4. 2 were the exact same style, same size, but only 1 of them fit! The other was 2 sizes too small, and the skirt was sown crooked so the suit was off balance everywhere. I will NOT order off this site again, nor do i recommend anyone else does. Everything is sown very generic, and the colors of my items were not bright & vivid as in the pictures. Very disappointed all the way around! ### 1/5 — Don’t Download!! *2024-06-05, version 1.5.0* Do not download app is sus. Cant check out, says iteam out of stock Won’t let me Apple Pay it wants my card info. Won’t let me delete my account ### 1/5 — Never again *2023-06-22, version 1.2.7* I placed an order on June 6th. With no news I emailed. Was advised they would be shipping it very soon. June 17 heard nothing yet. Emailed again and given same answer. June 18 sent third emails l chat. Was told it would be sent right away and I would get an email on the 20th. As yet June 22 nd I have not received an email and no indication my items have been shipped. I do t consider it good service for a customer to be waiting 22days with no explanation. Will not purchase from them again ### 1/5 — Reset and return process terrible *2023-05-08, version 1.2.3* Trying to make a return is impossible. It wants me to go in and login and I can’t so I try to reset the password. It just takes you back to the same login when you don’t know your password?? Tried it four times does not work. Don’t know who to get hold of. ### 1/5 — Horrible business *2023-04-05, version 1.2.2* Run from this site do not buy they are not what they say they are there is no support cheap material and they aren’t even made correctly. The one bathing suit top I bought is sewed on wrong so it does not lay flat the bottom so you cannot tell what side is the front or back and I keep contacting people about this and no one can help me just keeps telling me give me one business day and then not answering me back. After it took a month to get here. ### 1/5 — New Account *2023-02-02, version 1.1.9* Can’t create a new account! Tried several times but all I can do is sign in ( which I can’t do since I don’t have an account) Pris Mabuce ### 1/5 — It doesn’t do anything *2023-01-26, version 1.1.9* It is always stuck or unavailable ## Most praised reviews (10 highest-rated) ### 5/5 — Super *2025-11-02, version 1.5.9* Toujours super. ### 5/5 — Bathing suits *2025-05-26, version 1.5.7* The bathing suits are great quality and I love them. ### 5/5 — Lori Papa *2025-05-14, version 1.5.7* Luv the clothes ### 5/5 — Like clothes *2025-05-08, version 1.5.7* Easy access ### 5/5 — Darla *2025-04-21, version 1.5.7* Love the fact there’s so many options to choose from! ### 5/5 — Ms *2025-04-20, version 1.5.7* Love the variety of suits!! ### 5/5 — So smooth *2025-04-17, version 1.5.7* Everything goes so smoothly… ### 5/5 — Swimsuit colors galore *2025-04-14, version 1.5.7* I haven’t received it yet but I can’t wait the styles and colors are always perfect for me! ### 5/5 — Black Diamond 56 *2025-04-05, version 1.5.7* Very satisfied with Rotita’s styles for mature women ### 5/5 — Swimsuits *2025-04-02, version 1.5.7* The absolute best! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*