# Rouleur — user reviews

> 57 indexed App Store user reviews of Rouleur by Rouleur LTD, rated 4.70/5 from 373 ratings.

- Source: https://appshunter.io/ios/app/rouleur/id480114825/reviews
- App overview in markdown: https://appshunter.io/ios/app/rouleur/id480114825.md
- Rating breakdown: 5★ 331 · 4★ 20 · 3★ 3 · 2★ 1 · 1★ 18

## What do users think of Rouleur?

Overall sentiment: mixed

**Pros**

- 👍 High quality magazine
- 👍 Incredible photos
- 👍 Great app
- 👍 Outstanding work
- 👍 Few ads
- 👍 Amazing articles
- 👍 Great insight
- 👍 Top drawer cycling content
- 👍 Best cycling journalism
- 👍 Modern UI
- 👍 Easier to use
- 👍 Well designed app
- 👍 Classy publication
- 👍 Different level of writing
- 👍 Great on iPad
- 👍 Back issues available
- 👍 Easier to carry
- 👍 Superior content
- 👍 Incredible addition
- 👍 Great for travelling
- 👍 Beautiful on iPad
- 👍 High resolution imagery
- 👍 Works fine for subscribers
- 👍 Brilliant upgrade
- 👍 Interactive format
- 👍 Scroll each story

**Cons**

- 🐛 Scrolling bug
- 🐛 Cannot read offline
- 🐛 Won't allow login
- 🐛 Half-baked update
- 🐛 Poor customer experience
- 🐛 App design horrible
- 🐛 Constant logouts
- 🐛 Lost bookmarks
- 🐛 Not intuitive navigation
- 🐛 Font size too small
- 🐛 Confused user journey
- 🐛 Poorly formatted for iPad
- 🐛 Tiny pages
- 🐛 Takes long for new editions
- 🐛 Overcharged subscription
- 🐛 App is a piece of crap
- 🐛 Confusing to access subscription
- 🐛 Useless app
- 🐛 Clunky interface
- 🐛 Lost charm
- 🐛 Crashes on opening
- 🐛 Garbage app
- 🐛 Digital editions too slow
- 🐛 Pre-2018 not available
- 🐛 Lazy copy of print
- 🐛 Purchase fails
- 🐛 Dumb app design
- 🐛 Requires frequent sign-in
- 🐛 Unusable app
- 🐛 Crashes on start up
- 🐛 App broken
- 🐛 Crash on open

**Commonly reported bugs**

- Scrolling bug where page gets stuck
- App requires internet to read downloaded magazines offline
- Login issues preventing users from accessing the app
- App keeps logging users out, losing bookmarks
- Navigation is not intuitive
- Font size is too small, no pinch-to-zoom
- New editions take a long time to appear on the app
- Poor formatting for iPad with tiny pages
- Annual subscription not working properly
- App crashes on opening
- App crashes when a new version comes out
- Login for support system is crashing
- App crashes on launch
- App will not load, keeps crashing
- Latest iOS update breaks app, crash on open
- App requires frequent sign-in, cannot access offline
- Purchase fails every time

**Most requested features**

- Allow offline reading of downloaded magazines
- Fix scrolling bug
- Improve app navigation and intuitiveness
- Increase font size and allow pinch-to-zoom
- Ensure new editions appear promptly after print release
- Allow access to older issues (pre-2018)
- Make app more like Wired magazine experience
- Improve user journey for accessing subscriptions
- Make app format work better for digital devices
- Allow existing subscribers to get discounted digital rates
- Fix app to work with latest iOS updates
- Provide better customer support
- Ensure app works reliably after updates
- Allow users to stay logged in and retain bookmarks
- Improve formatting for iPad and iPhone screens
- Make it easier to access subscription content after login

## Newest reviews (12 of 57)

### 3/5 — Great Content, Scrolling Issue

*2023-07-15*

There is a strange scrolling bug: often a page gets “stuck” and I can’t scroll up or down. Changing orientation and back again seems to fix it.

### 5/5 — Classy

*2022-07-02*

I couldn’t bear to pay for cyclingnews and just noticed there is a lot of free and daily updated content on this app!! The writing is a different level than the rest of the cycling media 👍

### 5/5 — Old reviews aren’t relevant anymore

*2022-01-07*

App is great now and deserves a five star rating, keep the great content coming!

### 2/5 — Don’t too small

*2021-10-04*

I agree with some of the other reviews about the navigation around the app. It is not intuitive! Took me ages to get back to the story I wanted when a button was inadvertently touched. But my biggest beef is with the font size, it is the same with the paper version. It is far too small, you almost need a pair of Bino’s to read it. App viewed on iPad mini, so would be nice if you could use the zoom with the fingers that you can on most other things on an apple device.

### 3/5 — Going in circles trying to login

*2021-04-15*

App didn’t remember my login details, no2 circling around in limbo. 
👎👎👎

### 5/5 — Too site but..,

*2021-02-27*

Really hard to find how to access it fully if you’ve already subscribed. That should be one of the first log in questions asked. Bizarre that it isn’t.

### 3/5 — Confused user journey

*2021-02-06*

The app looks great but the navigation of it and what individual buttons do remains a mystery. If the main aim of the user is to download a mag then it’s fine for that - everything else is tucked behind a huge nav and labels o. The main page which don’t seem to do anything.

**Developer response:** We are limited with the options that we have, but we've made this a bit simpler recently, hopefully it is a bit clearer

### 5/5 — Ben1404

*2021-01-11*

Great to have the back issues on here and it’s much easier to carry than my copies of the magazine!

### 5/5 — Great content

*2021-01-11*

This is the only cycling publication app I need, having tried many of the others, the content from Rouleur is far superior. Would highly recommend

### 5/5 — I love it and teccomend it to all.

*2021-01-11*

This is an incredible addition to the wonderful magazine Rouleur produces. Great for travelling and accessing old copies on the go.

### 4/5 — Revised app is great

*2020-08-01*

App was redesigned sometime ago and it was great reading in a iPhone max screen. However it has now gone back to where it was and not easy to read in a iPhone max anymore. Please fix it.

### 5/5 — Great update to the app!

*2020-07-21*

Really enjoying the updated Rouleur app. The content is as great as always and navigating around it is really easy.

## Most critical reviews (10 lowest-rated)

### 1/5 — Can’t read downloaded magazines offline

*2023-07-13*

This app requires the Internet to read downloaded Rouleur magazine editions. 

Apple Books, Kindle, PDF reader, Netflix, Amazon movies, practically all Podcast apps, Google Docs, Word among many other apps allow for working with downloaded content while offline, but not this one.  

Don’t plan on reading digital Rouleur while out in the country or on an airplane.  Epic fail.

### 1/5 — DNF

*2023-07-02*

This update is horrible - it won’t allow you to log in! During the biggest bike race, let’s roll out a half baked updated. Genius. And I pay for this?!

**Developer response:** Hi,

Our service provider had issues uploading the new issue.

Apparently the Apple wasn't accepting the new Issue since the title was all numbers - 17.3.

This is now resolved and should not cause no more issues.

Our most sincere apologies for the inconvenience.

Kind regards,

Rouleur team

### 1/5 — Really poor

*2023-02-16*

Whoever runs the app side of this mag needs to have a serious look into  their CX - subscribed, set up an account, downloaded the app, can’t log in so therefore can’t use the app. Well done, managed to completely ruin any semblance of a good customer experience. Straight away unsubscribed and wont be back.

### 1/5 — App design horrible

*2022-07-23*

Love the content. Hate the app.

### 1/5 — Need to get the basics right

*2022-01-07*

While the magazine is great and the app in general okay I’m constantly frustrated by a basic but fundamental flaw.  The app keeps logging me out and then when I log back in I have to re-download the content and all my bookmarks are lost.  Very disappointing and I’d expected much better.

### 1/5 — Poor app

*2021-03-26*

This is a good mag but the app is poor. The new edition of the magazine takes a long time to appear on the app after it’s released in the shops. When it does appear it is poorly formatted for iPad with tiny pages. This is frustrating when you’ve paid money for a subscription. This is an issue raised opinion the reviews in 2018 which they claimed they had fixed but obviously not. I contacted the publishers about this and they blamed Apple, but it doesn’t take away from the fact that they are taking money from people and not providing the service they sold.

### 1/5 — Useless

*2021-02-09, version 6.3*

Subscribed , got a code for the App, downloaded the app, followed instructions, inserted code and voila! What have I got but bugger all!

### 1/5 — Overcharged

*2020-07-28*

Annual subscription wasn’t working properly and was charged an additional fee for the next issue. New issues seem to take ages to be available for iPad as well.

### 1/5 — Magazine is fantastic. App is a pice of crap.

*2020-03-11*

The title pretty much says it all.

### 1/5 — How do I access the subscription I already paid for??

*2019-08-19*

Confusing, useless. I wish I lived in an area where I could just get the print copy delivered to my house.

## Most praised reviews (10 highest-rated)

### 5/5 — Great mag, great app

*2026-05-30*

Almost as lovely on the iPad as in print.

### 5/5 — Great Site and Magazine

*2025-07-04*

High quality magazine and the site is as well. The magazines are collectors items👍🇨🇦

### 5/5 — Love the magazine and the photos are incredible

*2023-10-12*

Please continue the great work. Also App is great.

### 5/5 — The best short- and long form cycling journalism

*2023-08-29*

The app is a great supplement to the magazine.  Thanks for putting out such outstanding work!

### 5/5 — Superb Zine!

*2023-07-21*

This is my fave read for cycling. I like there are very few ads, amazing articles that give great insight to riders and their struggles and successes. Top drawer for what’s happening with cycling.

### 5/5 — Amazing cycling journalism

*2023-07-14*

The new app makes the Rouleur experience even better!

### 5/5 — The best cycling magazine

*2023-07-02*

Rouleur is the best cycling magazine. Well written, timely and great photos!

### 5/5 — New update finally worthwhile

*2023-06-30*

The new update finally makes the app ui modern and easier to use. Keep it up! Best cycling magazine around!

### 5/5 — Things have improved

*2023-05-07*

Most of these negative reviews are years old. The app is really well designed and works great (for me).  No idea if I’m just lucky, but yeah… it’s sweet. 🚴🏼‍♀️🚴🏾🚴🏼‍♂️

### 5/5 — Great on the ipad

*2022-07-16*

Perfect for my morning cafe while on the iPad.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
