# Round1 Entertainment

> Entertainment venue app for rewards, promotions, and party reservations. (iPhone/iPad app by ROUND ONE CORPORATION.)

- Source: https://appshunter.io/ios/app/round1-entertainment/id1459334363 (this page in markdown: same URL + `.md`)
- Developer: [ROUND ONE CORPORATION](https://appshunter.io/developer/431563307)
- Category: Entertainment, Lifestyle
- Price: Free
- Rating: 1.87/5 from 268 App Store ratings · 56 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.1 · 29 MB
- Languages: English, Japanese
- Released: 2019-05-21
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/round1-entertainment/id1459334363/reviews.md

## What is Round1 Entertainment?

Round1 is all about bringing our fans fun under one roof! Now we want to make it even easier for you to enjoy everything that is Round1.
Download our most recently updated Round1 mobile app to start making your experience as easy as 1...2...3
1. SAVE with our new rewards program and Exclusive in-app coupons/discounts.
2. STAY IN THE LOOP with everything Round1 by checking out our new promotions and news.
3. RESERVE your party or Spo-Cha package beforehand to save time and go straight to fun!
There is something for everyone at Round1 bringing families and friends their own stop shop for FUN under one roof!

## Key features

- Rewards program
- Exclusive in-app coupons
- Promotions and news updates
- Party and package reservations
- Time-saving features

## What do users think of Round1 Entertainment?

Overall sentiment: negative

**Pros**

- ✅ Membership tracking works reliably
- ✅ Coupon access for club members
- ✅ Basic functionality when working properly

**Cons**

- 🐛 Chronic registration failures
- 🐛 Payment processing failures - charges without crediting
- 🐛 App crashes and connection errors
- 🐛 Password reset functionality broken
- 🐛 Reload feature unreliable
- 🐛 Coupon redemption issues
- ⚠️ Poor customer support - no contact information
- ⚠️ Weak password security (4-8 characters only)
- ⚠️ 24-hour registration window too restrictive
- ⚠️ Limited reload locations
- ⚠️ Staff unable to troubleshoot app issues
- ⚠️ Requires internet connectivity for all functions
- ⚠️ Slow and clunky user interface
- ⚠️ Tiny fonts and difficult navigation
- ⚠️ Third-party developer with no accountability
- ⚠️ No desktop/web alternative for registration

**Commonly reported bugs**

- Registration fails with 'Session ID Invalid' error
- Email verification links timeout before reaching inbox
- Password reset page displays blank/grayed out fields
- Account creation button unresponsive after completing form
- App won't load past red logo splash screen
- Credits charged but not appearing on game card
- Coupons not loading or displaying in app
- Connection failures across WiFi and cellular networks
- App crashes when attempting to add membership information
- Captcha page elements non-functional
- App redirects to Chrome browser then crashes
- Page loading extremely slow or timing out

**Most requested features**

- Family member/child account management
- Photo download functionality from in-store cameras
- Offline mode for card verification
- Larger, more readable fonts and buttons
- Desktop/web-based registration and account management
- Credit and ticket balance display in app
- Ability to link physical cards to app accounts
- Direct in-app customer support chat
- Faster app performance and loading times
- Extended registration window beyond 24 hours

## Recent user reviews (10 of 56)

All indexed reviews: https://appshunter.io/ios/app/round1-entertainment/id1459334363/reviews.md

### 1/5 — Garbage app

*2023-12-26*

I was able to create an account after a few tries. But once I linked my card, I was unable to reload it with credits. I got the $44 pack and it charged my cashapp card. I received NO credits. Sat there and refreshed the page and still nothing. Immediately disputed thru cashapp. Surprisingly, it took only 5 minutes to get the money back since it’s Christmas Day.

### 1/5 — Very sloppy app

*2023-11-02*

Haven’t used the app in a while. I go to log in, but for whatever reason I don’t have the login saved. So I hit forget password, and it sends me to a page with a captcha. I could enter in the number, but where to put the email is grayed out. Round 1 is a great place to kill a few hours, but when it comes to the app, get it together.

### 1/5 — App does not work

*2023-10-05*

Sadly as many reviews say this app straight up doesn’t work. I cannot get past making a new account. I enter in my email and number and get an error every single time. You cannot load any other parts of the app without logging in. This app is so bad it should be removed from the App Store. Do not bother.

### 4/5 — It works, but lacks features.

*2023-05-17*

The app will do the minimum it says it will. It’s great if your a club member to get coupons. (Though the staff often struggle to redeem the coupons because of lack of training). It does a good job of keeping track of your membership level. But again they could add more features. The locations that you can reload at are limited. I have my card linked to the app but my location isn’t available as a primary one. Other than that it does what it says it will. Would love to see more benefits for club members!

### 1/5 — What is the point of this app?

*2023-04-22*

I downloaded this app to help plan a party, and all it does is open chrome on my phone and close itself… I could’ve just googled that, what is the function of this app as it keeps crashing or causing an error anyways 
I’m a computer science student, and I’ve seen class projects more functional and stable than this, whoever made this should be ashamed

### 1/5 — Can’t Be Worse

*2023-04-04*

If I were an app developer and sought out to make the worst app ever, this would be it.  If that was the goal, congrats!  If not, then there is a lot of work to do.  Example, there apparently is no functionality to manage your family members; aka kids.  So, I bought club members and nope, no way to add them.  I spent 15 minutes with the desk staff at the Atlanta location and they couldn’t figure it out either.

### 1/5 — Lame!!!

*2022-11-22, version 1.10*

They steel your truck cleats because it’s digital so make sure you keep track 
And they don’t even let you use the coupon on the app

### 1/5 — DO NOT USE APP TO RELOAD YOUR CARD

*2022-11-01, version 1.10*

DO NOT, I repeat DO NOT reload your card using the app. Your credit card will be charged, but it entirely hit or miss whether the credits will actually appear on your game card. Here’s what happened to me: I used the app to reload my game card. My credit card was charged for the reload. The game credits “show” in the app, but not on the actual card when I actually go to play a game in-store. I talk to the store employees, who tell me I am not the only one this has happened to and the app is unreliable. :( Because the app is run by a third party developer, there is nothing the store employees can do to fix the situation and the store tells me I need to contact customer service for the app or dispute the charge with my bank/credit card company. Ok fine. Except there is no email or customer service number to contact Round1 (note - the phone number on their IG just goes to a store location in So-cal). So the only option is to submit their web-based form through their website and hope and wait someone responds (still no response 2 days later), or to file a charge dispute with my credit card. Such a pain and waste of time caused by an app that doesn’t work properly.  Seriously, Round1 needs to disable the reload function until they can get it to work properly.  Not happy.

### 1/5 — Membership Perks Locked Behind Not-Working App

*2022-10-07, version 1.10*

I read the reviews on this but took a gamble anyway since it was only $5.00. I downloaded the app and have the most up-to-date iOS but the icon won’t open past the red logo page. Tried deleting and redos loading, etc. nothing works. Their troubleshooting page just redirects to their website which has no troubleshooting that I can find. Just the perks of the membership and app…which are inaccessible if you can’t access the app. It looks like they’ve had this for at least 3yrs so I’m almost impressed by how shoddy it is. I’d really like to use my membership and accrue points by visiting, but I’m afraid that if I can’t get points for visiting, I am probably not going to visit at all. I have many better places to spend my money and time than companies who lock things like these behind tech walls then do not ensure that they work properly.

### 1/5 — You have to pay for the cupom

*2022-09-29, version 1.10*

You pay to receive the coupon

## Frequently asked questions about Round1 Entertainment

### What does the Round1 Entertainment app do?

The app makes it easier to enjoy everything Round1 offers. It allows users to save money with a rewards program and exclusive coupons, stay updated on promotions and news, and reserve parties or packages in advance to save time.

### What are the key features of the app?

Key features include a new rewards program, exclusive in-app coupons and discounts, access to promotions and news, and the ability to reserve parties or Spo-Cha packages beforehand.

### Is the Round1 Entertainment app free to use?

Yes, the app is free to download and use. There are no mentioned costs associated with downloading or using the core features of the application.

### Who is the target audience for this app?

This app is designed for fans of Round1, including families and friends, who are looking for entertainment options and ways to save money and time when visiting.

### What are some common use cases for the app?

Common use cases include checking for exclusive deals before visiting, staying informed about upcoming events and promotions, and booking entertainment packages or parties in advance to streamline the visit.

## Version history (last 1 release)

### 1.10 — 2022-01-17

Changed iOS support version.

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## More apps by ROUND ONE CORPORATION

- [ラウンドワン　スペシャルクーポン毎週配信！](https://appshunter.io/ios/app/id432455516)

All apps by ROUND ONE CORPORATION: https://appshunter.io/developer/431563307

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*