# Roundtrip Health: Rider — Book rides to better health

> App for booking and managing medical transportation services. (iPhone/iPad app by Ride RoundTrip, Inc..)

- Source: https://appshunter.io/ios/app/roundtrip-health-rider/id6444264833 (this page in markdown: same URL + `.md`)
- Developer: [Ride RoundTrip, Inc.](https://appshunter.io/developer/1163067694)
- Category: Medical, Health & Fitness
- Price: Free
- Age rating: 17+
- Requires: iOS 15.1 · 77 MB
- Languages: American English
- Released: 2023-07-23
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/roundtrip-health-rider/id6444264833/reviews.md

## What is Roundtrip Health?

Easily book and manage trusted medical transportation for your healthcare needs. 

If you’re affiliated with a participating health plan, health system, non-profit or regional public transit system, you can use this app to request and manage your own rides. 

Capabilities include:
• Same day booking or advance scheduling
• Real-time updates and reminders about your trip
• Rideshare, taxi, wheelchair vans, medical sedans and other non-emergency medical transportation
• Door-to-door service with assistance as needed
• Credentialed transportation providers
• ADA accommodations

We are removing transportation barriers to health and wellbeing.

To learn more, visit www.roundtriphealth.com.

## Key features

- Book medical rides
- Manage appointments
- Real-time trip updates
- Various transport options
- Door-to-door service
- ADA accommodations

## Recent user reviews (10 of 17)

All indexed reviews: https://appshunter.io/ios/app/roundtrip-health-rider/id6444264833/reviews.md

### 1/5 — Long gone are the good ole days

*2026-07-25*

I guess we’re done here. The app no longer works; leaving the most vulnerable with an option to get to medical appointments etc

### 1/5 — Useless

*2026-07-22*

Garbage. Since the update can’t even click on a single option.

### 1/5 — Not good.

*2026-01-02*

I have to use this app for mobility ride services to get to and from work, it’s awful sadly. Even though it used to (barely) work, it now has a glitch where I can’t even enter a new addresss to go to! Instead it just starts acting like a search engine and saying the address I entered “could not be found.” Now all I can do is take rides I’ve already added, and call for any others.

I’m not even sure if the developers care about this app anymore but PLEASE fix it! I’m willing to use it if y’all just fix the problems that prohibit me from doing so.

### 1/5 — Horrible!!!!

*2025-12-01*

You can’t add cards so you can’t make a ride request.

### 1/5 — Cannot find ID number I will need to call.

*2025-03-15*

What good is it if they can’t find me o entered info several times.

### 1/5 — You get what you pay for

*2024-07-09*

No driver available for my first booking, which was made three days in advance. Driver found for my second booking made over a week prior but he cancelled in the middle of the night the day of my surgery. 😩

Since it’s staffed by volunteers, there’s no incentive for drivers to drive and no consequences for late canceling on riders.  Deleting this app. It’s just not worth it.

### 4/5 — So far so good

*2024-05-21*

Downloaded and set up according to American Cancer Society instructions worked well. Entered first requested trip, which is five weeks out so I don’t expect drivers to accept so early report back in a few weeks.

### 1/5 — App not working

*2024-05-21*

I was able to use the app one time following setting up account and making one reservation.   Called several times for troubleshooting and tried everything without success. Received a call months later stating that the app issue was fixed.  Tried app again and the same nothing is happening.  Dealing with this only adds more stress to a stressful situation, so I would try and find other means of transportation. 🥺

### 1/5 — Brittney’s Review

*2024-05-08*

For someone who has cancer(Myself) this app is useless. I schedule 3 days early for assistance getting to and from my appointments and every time these people cancel literary an hr after scheduling I’m giving them 3 days notice before time and they still cancel. This app is a joke and I’m finally deleting this app after this review. This app needs to be shut down. Very disappointing.

### 5/5 — It works, I'll address the issue

*2024-04-10*

I just downloaded the app and after following directions properly and adding my information, everything came up. Now what may be different for me is how I got to the app. I was working with the cancer road to recovery people and they scheduled everything before I downloaded the app. All I had to do was put in my name and then the ID number they gave me and the app took care of the rest. I believe the app is dictated by the website, so entering your info there will translate it to the app. I haven't tried to schedule or change anything via the app yet, I only looked and saw my next 11 appointments to and from are listed. I could book additional trips etc. So if anyone is having issue's, it's likely user error somewhere along the way. I'm handling business for my mother and if she was perfectly healthy she still would struggle with the newer ways of handling one's affairs if you know what I mean. Different eras blah blah blah. I hope this was somewhat helpful because if you're here at all I know you're going thru it 🫶

## Frequently asked questions about Roundtrip Health

### What is Roundtrip Health: Rider used for?

Roundtrip Health: Rider is used to book and manage rides for healthcare appointments. It connects users with various transportation options, including rideshare, taxis, and wheelchair vans, to remove barriers to health.

### Who can use Roundtrip Health: Rider?

You can use Roundtrip Health: Rider if you are affiliated with a participating health plan, health system, non-profit, or regional public transit system. It is designed for individuals who need to arrange medical transportation.

### What types of transportation does Roundtrip Health: Rider offer?

Roundtrip Health: Rider offers a range of transportation, including rideshare, taxi, wheelchair vans, and medical sedans. It also provides door-to-door service with assistance as needed and ensures ADA accommodations are available.

### Can I book a ride for the same day with Roundtrip Health: Rider?

Yes, Roundtrip Health: Rider supports same-day booking as well as advance scheduling for your medical transportation needs. You will receive real-time updates and reminders about your trip.

### What devices is Roundtrip Health: Rider available on?

Roundtrip Health: Rider is available on iPhone, iPad, and iPod. It is designed to be accessible on Apple mobile devices.

### How often is Roundtrip Health: Rider updated?

The latest version of Roundtrip Health: Rider is 2.4.0, last updated on March 20, 2026. This indicates a recent update, suggesting ongoing development and maintenance.

### What is the age rating for Roundtrip Health: Rider?

Roundtrip Health: Rider has an age rating of 17+. This is likely due to the nature of medical services and transportation management.

### Where can I find more information about Roundtrip Health: Rider?

For more information about Roundtrip Health: Rider, you can visit their official website at www.roundtriphealth.com. This site provides details about their services and mission.

## Version history (last 5 releases)

### 2.6.0 — 2026-08-20

Bug fixes and improvements.

### 2.5.1 — 2026-04-29

Bug fixes and improvements

### 2.4.0 — 2026-03-20

Bug fixes & improvements

### 2.3.0 — 2026-03-10

Bug fixes and improvements

### 2.0.5 — 2025-11-17

Bug fixes and improvements

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| --- | --- | --- | --- |
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| [Provide A Ride](https://appshunter.io/ios/app/provide-a-ride/id1479883128) | 1.7 (81) | Free | Medical |
| [MySafeRide - Manage your rides](https://appshunter.io/ios/app/mysaferide-manage-your-rides/id6739362718) | 3.2 (20) | Free | Medical |
| [ACS CARES](https://appshunter.io/ios/app/acs-cares/id6446703248) | 4.3 (22) | Free | Medical |
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## More apps by Ride RoundTrip, Inc.

- [RoundTrip Healthcare Transport](https://appshunter.io/ios/app/roundtrip-healthcare-transport/id1314981888)

All apps by Ride RoundTrip, Inc.: https://appshunter.io/developer/1163067694

## Related topics

[roundtrip](https://appshunter.io/ios/topics/roundtrip) · [roundtrip health](https://appshunter.io/ios/topics/roundtrip-health) · [alpha medical transportation](https://appshunter.io/ios/topics/alpha-medical-transportation) · [slice ridesmart ridesharing](https://appshunter.io/ios/topics/slice-ridesmart-ridesharing) · [truecare transportation](https://appshunter.io/ios/topics/truecare-transportation) · [medicaid transportation](https://appshunter.io/ios/topics/medicaid-transportation)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*