# RoundView ‑ Livechat + Chatbot

> AI-powered sales and customer support tool for businesses to enhance customer journey. (iPhone/iPad app by Innoppl, Inc..)

- Source: https://appshunter.io/ios/app/roundview-livechat-plus-chatbot/id1641646107 (this page in markdown: same URL + `.md`)
- Developer: [Innoppl, Inc.](https://appshunter.io/developer/538297610)
- Category: Productivity
- Price: Free
- Rating: 2.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 13.0 · 31 MB
- Languages: English
- Released: 2022-08-25
- Data updated: 2026-06-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/roundview-livechat-plus-chatbot/id1641646107/reviews.md

## What is RoundView ‑ Livechat + Chatbot?

RoundView helps businesses deliver outstanding support for customers and improves conversions and retention.

It is an AI-based sales and customer support tool that enhances the customer journey tremendously.

What can you do with RoundView?
1. Improve conversion rates with proactive chat triggers
2. Reduce cart abandonment rate using automated reminders
3. Reduce website bounce rate with exit-intent triggers
4. Recommend personalized products using the product finder feature
5. Use chatbots to answer basic customer questions
6. Automatically route complex questions to live agents
7. Share order status in a single step
8. Allow customers to easily return or exchange an item using the helpdesk
9. Share product FAQs
10. Helps manage multiple customer support channels in one place

Business Benefits:
1. Increased sales and revenue
2. Faster customer support
3. Omnichannel management
4. Better customer support ROI
5. Improved customer retention and brand loyalty

## Key features

- Proactive chat triggers for improved conversion
- Automated reminders to reduce cart abandonment
- Exit-intent triggers to reduce website bounce rate
- Personalized product recommendations
- Chatbots for answering basic customer questions
- Automatic routing to live agents
- Omnichannel customer support management


## Frequently asked questions about RoundView ‑ Livechat + Chatbot

### What is RoundView used for?

RoundView is an AI-based sales and customer support tool designed to enhance the customer journey for businesses. It helps improve conversion rates, reduce cart abandonment, and manage multiple customer support channels efficiently.

### Can RoundView help with sales?

Yes, RoundView can improve conversion rates with proactive chat triggers and reduce cart abandonment with automated reminders. It also offers a product finder feature for personalized recommendations.

### How does RoundView handle customer questions?

RoundView utilizes chatbots to answer basic customer questions and can automatically route more complex queries to live agents. It also allows for sharing product FAQs and order status.

### What business benefits does RoundView offer?

Businesses can expect increased sales and revenue, faster customer support, better omnichannel management, improved customer support ROI, and enhanced customer retention and brand loyalty.

### Is RoundView available on multiple devices?

Based on the available data, RoundView is supported on iPhone and iPod devices.

### How often is RoundView updated?

The latest version of RoundView is 1.0.2, and it was last updated on November 18, 2022. This indicates a recent update, suggesting ongoing development.

### What is the age rating for RoundView?

RoundView has an age rating of 4+, making it suitable for a wide range of users.

### Does RoundView have ads?

No, RoundView does not contain advertisements, as indicated by the 'hasAds' flag being false.

## Version history (last 3 releases)

### 1.0.2 — 2022-11-18

Bug fixes

### 1.0.1 — 2022-11-01

1. Bug fixes
2. Added notification
3. Handling multiple website chats

### 1.0 — 2022-08-26

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-13.*