# Row House - Indoor Rowing — user reviews > 86 indexed App Store user reviews of Row House by Extraordinary Brands, LLC, rated 4.89/5 from 8,340 ratings. - Source: https://appshunter.io/ios/app/row-house-indoor-rowing/id1436664554/reviews - App overview in markdown: https://appshunter.io/ios/app/row-house-indoor-rowing/id1436664554.md - Rating breakdown: 5★ 7,629 · 4★ 273 · 3★ 56 · 2★ 26 · 1★ 106 ## What do users think of Row House? Overall sentiment: positive **Pros** - 🚀 Engaging and professional coaches - 🚀 Variety of classes and workouts - 🚀 Multiple classes throughout the day - 👍 Great fitness application - 👍 Helpful and friendly staff - 👍 Welcoming and energetic atmosphere - 👍 Challenging yet fun workouts - 👍 Motivating and inspiring coaches - 👍 Opportunity to track progress **Cons** - 🐛 Inconsistent stats display - 🐛 Unreliable Apple Watch integration - 🐛 Buggy app updates - 🐛 Confusing performance metrics - 🐛 Difficult to switch between studios - 🐛 Unreliable class booking and cancellation policies **Commonly reported bugs** - App crashes and fails to load - Booked classes not showing up - Apple Watch app issues **Most requested features** - Ability to update login information - More endurance-focused rowing classes - Ability to follow friends and compete - Integration with rowing machine metrics ## Newest reviews (16 of 86) ### 3/5 — Some data not available *2026-01-08, version 3.11.61* App features are mostly as expected but I can find no way to know when my class credits expire / when the next month will be billed/reset. Because billing is every 28 days and not monthly, the rollover date is variable. The app shows how many class credits remain, but not for how long. ### 2/5 — Not thrilled *2025-09-12, version 3.11.61* Was pretty amazed at the factor it was off from a C2 rower computer. Interestingly there are no calibration functions built into the app so all meters are computed by weight and power I guess. So that’s leaves the door wide open for people to weight dope. Besides that, the graphics on AppleTV are very poor. The AppleTV interface with the touchpad are awful. This should be changed to using the up/down/left/right to select things. Was hoping for a Zwift type experience but guess it isn’t needed since my eyes are closed a significant amount of the time anyways. Didn’t see a single other rower will doing 10k meters, rowing after an apocalypse I guess. ### 4/5 — Great, with one exception *2025-08-22, version 3.11.61* Great app. Works as expected except for one issue: I always get an error when updating my spot for a ClassPass class. ### 2/5 — Booking issues *2024-10-17, version 3.11.37* There are issues with the calendar and booking for the last several months. It should allow to just click a day on the calendar to book. ### 3/5 — Missing Stats *2024-08-02, version 3.11.30* There’s an inconsistency with stats showing up on my app. I joined last month and so far have attended 11 classes. Distance only appears for five of those. The only stat that shows consistently is duration. All of the others are missing several workouts. I do use an Apple Watch and use the Row House app on it to track workouts. ### 3/5 — Too quick to expire *2024-07-03, version 3.11.26* Classes are great and fun. But recommend not buying class packages. They have an very fast cancellation policy especially if you like to just do it every once in awhile to maintain your other gym practices. It’s soured me on the brand. ### 3/5 — Error message *2024-02-08, version 3.9.5* Love, love this app, it keeps me accountable. However there is an error message that keeps popping up since the studio that I belonged to, closed. I have tried to « unliked » that studio but it won’t let me. ### 5/5 — First Timer *2024-02-01, version 3.9.5* I absolutely loved the whole package The gym, the cleanliness,the energy, the coach Coleen, the atmosphere;and of course, the rowing! Hope to one day get that correct form down! Can't wait to come back and bring my besties!!! ### 5/5 — HHA *2024-01-06, version 3.9.5* Great for my first day! Good incentive for me ### 5/5 — Sooo fun *2023-12-09, version 3.9.5* Very motivating. Thanks ### 5/5 — Row class *2023-10-04, version 3.8.21* Molly is the best!!!! Second class and iM LOVING IT!!! ### 3/5 — Issues with third-party integrations *2023-09-03, version 3.8.21* My main complaint is with integrations to third-party apps like Strava or your Concept2 logbook. Row House fudges the workout time so that it’s always 47:00, even though most classes only contain 30-35 minutes of rowing. They fix this on their own app, but on third party apps it’ll mess with your data, especially average paces. I routinely have a class average around 2:20/500m, but it’ll export as 3:40/500m because of this class duration being used instead of the time on the erg. This is especially annoying because the class software (not this app) kills the Bluetooth connection between the erg and my phone quite regularly, especially when stats are reset for distance pieces, so I find myself having to rely on Row House data exports. ### 5/5 — App *2023-08-15, version 3.8.18* User friendly!😊 ### 5/5 — Great instructor!! *2023-04-19, version 3.8.10* Awesome Instructor!! She is motivating, encouraging and supportive!! She was even here right after her wedding!! Congratulations Haily!! ### 5/5 — Good People Good Workout Good Health *2023-04-11, version 3.8.10* Row has good people working there, which promotes and good workout, and this turns into good health! ### 5/5 — First class was AWESOME! *2023-04-05, version 3.8.10* Started my journey today to get back into shape and really enjoyed the class. Will definitely be back for more! ## Most critical reviews (10 lowest-rated) ### 1/5 — Billing issues *2026-05-16, version 3.11.65* My experience with Row House College Station’s billing and cancellation process was very frustrating. I signed up under a promotion, later submitted cancellation forms, and was still charged $199, including extra returned payment and late fees. After multiple follow-ups and working with my bank, my account was finally confirmed canceled with no future charges, but the added fees were not refunded. I recommend reading the terms carefully, saving all communication, and getting everything in writing before signing up. ### 1/5 — Not working *2024-06-25, version 3.11.26* App not working. Keeps saying try again and won’t let me edit my card details. ### 1/5 — Problems *2024-01-19, version 3.9.5* Unable to change seat selection. Also unable to undo favorite seat. ### 1/5 — Not *2023-10-09, version 3.8.21* The app or website will not let you book or pay for classes. It is frustrating it works sometimes. ### 1/5 — So far Useless *2022-08-07, version 3.5.0* I was introduced to Rowing in the studio. Found this great trial on the website to try the Go for free for a month then $19.99. I was super excited since there are 2 Rowers in my apartment gym. I have not been able to enjoy or try this subscription. Once I completed my registration on the website, I get a message that says, “Go is now Xponential Fitness,” and I must register there. I am now prompted to download another app, register and pick an Xponential plan. Well currently I don’t want to pick another plan; can I enjoy the plan I just signed up for first!!! So I bypass picking a plan because I just want to start using the On Demand portion of the Rowing plan I just signed up for. It allows me to do so, but now I have to link my Rowing subscription. This is where I get halted. It tells me there is no active subscription even after waiting the 30 minutes as advised. I reached out to support and they tell me that they found my Rowing Subscription but didn’t find my Xponential account and to wait 72 hours for a resolution. I’m not only disappointed in the 2 step process of the 2 apps just to get to the one program but it’s a monthly subscription that I have not been able to use!!! I have lost 2 days as I had planned to Row this weekend. So far it’s disappointing, a way to get money on 2 places even if you’re not interested in the Xponential portion. Fix it, I just wanna have access to what I initially signed up for. You can’t sell me on anything else if I can’t enjoy what I initially signed up for. I will cancel the Row House subscription if not resolved soon! ### 1/5 — Stopped working *2022-08-02, version 3.5.0* I like row house and I’ve enjoyed the watch app. But it doesn’t update with the classes I’ve signed up for less than a couple of days in advance. That started about a month ago. Now, the app won’t load at all. It opens, circles for a few seconds, and crashes. I’ve tried updating my phone and my watch and it hasn’t helped. It’s really frustrating. ### 1/5 — Misleading rip off *2022-06-20, version 3.3.9* The instructor is a great motivator but they told me if I cancelled a class 4 hours before scheduled class it wouldn’t cost me the class. I called about 7 hours and 40 mins before the scheduled class and was told that it was an 8 hour limit not 4 and would have to pay an extra $10 for canceling late. I have already paid for classes up front. Now, they’re taking a class I’ve already paid for, and charging an extra $10 for canceling. I’ve never heard of such a thing. What a rip off. They act real nice and kind to get your money, mislead you, and then try to take more money after you’ve already paid. Great program for physical fitness but for financial fitness, lock up your wallet or purse . . . What a rip off. ### 1/5 — Classes great, web and app interface bad *2021-10-13, version 2.6.8* I have signed up and taken 2 classes now. I still can’t access the member portal. I downloaded the app and can get signed in, but the classes i purchased don’t show up. Super frustrating ### 1/5 — Sign on *2021-09-22, version 2.6.8* Having a problem creating an account on this app. ### 1/5 — Bad *2021-06-28, version 2.6.1* It doesn’t work. I had to call to schedule class and pay. ## Most praised reviews (10 highest-rated) ### 5/5 — Thank u!! *2024-11-10, version 3.11.61* Everyone has been so welcoming and encouraging! Love the classes and the cool and calm atmosphere! I can already tell that my body is getting stronger. It is WONDERFUL! 🎉🎉😎 ### 5/5 — The only way to exercise *2024-10-01, version 3.11.37* Row House has it all. Engaging and professional coaches with a variety of classes and workouts. Multiple classes throughout the day to fit any schedule. I look forward to every workout! Can’t recommend enough. ### 5/5 — Great Fitness Application *2024-08-24, version 3.11.37* I love my Row House app. I can book my Row sessions, check in and even pick my favorite erg easily. I can keep track of my progress and special promotions. Especially like group goals that are set and kept track on the application. ### 5/5 — 👍 *2024-08-08, version 3.11.30* Enjoyed my first class at row house. Very challenging and fun.. great workout! Gino was an excellent instructor and very motivating. ### 5/5 — Great App *2024-05-30, version 3.11.8* User friendly and has a lot of information. Easy to book and cancel classes ### 5/5 — Love the classes *2024-05-15, version 3.11.8* I don’t really like the gym very much, but this place is fun and motivating. Good, low impact exercise. Even in the 30 min class I feel like I’ve had a good workout. ### 5/5 — EXHILARATING *2024-05-02, version 3.11.8* The most exciting, team-sharing physical activity I’ve ever experienced. I truly look forward to my weekly Row House workouts. All of the coaches are extremely inspiring, and they lead me to do my best. I have added Row House to my swimming, treadmill/elliptical, and free weights workout regimen. My wife also enjoys coming with me to our Chesterfield location for terrific workouts as well! ### 5/5 — Best rowing class ever! *2024-04-25, version 3.11.8* I love the full body focus, high intensity, and low-impact classes at Row House! So many great instructors too ### 5/5 — Row house *2024-03-28, version 3.9.5* Just took Declan’s class. Really enjoyed it. He had me really locked in on my form. Really like Brit as well. ### 5/5 — Progress *2024-03-17, version 3.9.5* I’m here for my heart. I’m getting stronger in my shoulders even though both shoulders are blown out. I can’t do a lot of the floor work but I make up my own stuff. I like it here I can go at my own pace and I’m getting stronger every time I go :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*