# Royal Cars Oxford

> On-demand taxi booking with priority service and expense automation. (iPhone/iPad app by Oxon Transport Services Limited.)

- Source: https://appshunter.io/ios/app/royal-cars-oxford/id1500917869 (this page in markdown: same URL + `.md`)
- Developer: [Oxon Transport Services Limited](https://appshunter.io/developer/552373577)
- Category: Travel
- Price: Free
- Rating: 4.81/5 from 207 App Store ratings · 63 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 91 MB
- Languages: Dutch, English, Finnish, French, German, Spanish, Swedish
- Released: 2020-03-30
- Data updated: 2026-08-24
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/royal-cars-oxford/id1500917869/reviews.md

## What is Royal Cars Oxford?

Book a taxi in under 10 seconds and experience exclusive priority service from Royal Cars Oxford
- Passwordless registration flow
- Login & book with your business account and automate expenses
- Know an average of how much your trip will cost with the price estimator
- See your driver's and vehicle details and track their arrival on the map.
- Schedule future trips

## Key features

- Passwordless registration
- Business account integration
- Price estimator
- Real-time driver tracking
- Schedule future trips
- Priority service

## What do users think of Royal Cars Oxford?

Overall sentiment: mixed

**Pros**

- 👨‍💼 Professional and friendly drivers
- 🚗 Clean and well-maintained vehicles
- ⏱️ Quick pickup times available
- 📱 Easy-to-use app interface
- 💰 Fair and reasonable pricing
- ✅ Reliable service when working properly
- 🤝 Helpful and understanding customer service staff

**Cons**

- 🐛 App frequently crashes and malfunctions
- 💳 Payment processing issues (Apple Pay, card validation)
- 📍 Inaccurate ETA and location tracking
- 📧 Excessive and unwanted notifications
- ⏰ Pre-booking system unreliable and unpredictable
- 🚕 Drivers sometimes take longer routes unnecessarily
- 💸 Actual charges exceed quoted estimates
- 📞 Poor automated customer support system
- 🔄 App functionality degrading over time
- 🚫 Service unavailable during peak demand times
- 😠 Rude and unprofessional driver behavior (occasional)
- 🚗 Limited availability outside Oxford city center

**Commonly reported bugs**

- App crashes and won't load on iPhone models
- Verification code not sent via email or SMS
- Apple Pay and card payment failures
- Cannot book rides 6+ days in advance despite claiming 7-day capability
- ETA constantly changes or shows unrealistic distances
- Pre-booked rides not assigned to drivers until pickup time
- App shows 'Sorry we can't take bookings now' error repeatedly
- Payment charged but booking not confirmed
- Booking information not synced between phone and app
- Cancellation fees charged despite driver no-show
- App requires login every single use
- Copy/paste disabled in input fields
- Amex cards rejected at payment stage

**Most requested features**

- Notification settings to disable promotional messages
- Accurate booking confirmation for pre-booked rides
- Real-time driver assignment for advance bookings
- Improved ETA accuracy and location tracking
- Support for all major payment methods (Apple Pay, Amex)
- Better app stability and performance optimization
- Clear indication of availability during peak times
- Persistent login to avoid repeated authentication
- Copy/paste functionality in form fields
- Auto-fill for saved addresses and payment methods
- Transparent pricing with fixed vs. surge pricing clarity

## Recent user reviews (10 of 63)

All indexed reviews: https://appshunter.io/ios/app/royal-cars-oxford/id1500917869/reviews.md

### 5/5 — Better than Uber

*2026-06-22, version 3336.6.0*

Royal Cars are a local firm and the service they offer is not only more reliable and friendlier than the others. They're Cheaper!
From an Oxonian, this is the best taxi ride in Oxford... hands down!
PS: download the App it's great!

### 1/5 — We usually don’t find cars in this application.

*2026-03-29, version 3336.6.0*

We usually don’t find cars in this application.

### 5/5 — Reliable and fair pricing

*2025-11-14, version 3336.6.0*

Royal Cars make it so easy to book a taxi and you know they are always going to turn up and not cancel your request. The drivers are always well presented and lovely and friendly making the trip seem quicker. The cars are always immaculate. We always feel we arrive stress free, to our occasion so we can just enjoy the event with no worries.

### 1/5 — Unnecessary notifications

*2025-10-24, version 3336.6.0*

Daily notifications telling me surge pricing applies and thanking me for my understanding are not appreciated.

### 3/5 — Must do better

*2025-10-12, version 3336.6.0*

The new app is poor, it says you can book 7 days ahead but it would not allow me to book even 6 days ahead. The AI voice is poor and it was difficult to get to a real person. 
On the 12th at Heathrow it told me the driver was 8 minutes away, then 11 minutes , and finally 81 miles!!!

### 5/5 — Royal cars

*2025-08-20, version 3336.5.0*

Best taxi service have not found another taxi service this quick and helpful, with reasonable prices and dedicated drivers, very good service

### 1/5 — Keeps spamming with notifications

*2025-04-25, version 3336.0.0*

I keep receiving advertisement notifications with no way to turn them off

### 1/5 — Took me all the way around Oxford just to get to Wheatley

*2025-02-04, version 3334.6.17*

This taxi driver purposely took me the long way round, I have lived in Wheatley since 2009 so I know absolutely every single route that one would take if there were traffic. He attempted to use the traffic as an excuse as to why he had taken me through Marston up near Summertown and round back again through. Marston and back up towards headington and Wheatley. I turned my camera on and I let him know that I was aware of what he was doing and he kept on making comments saying that I was welcome to make a complaint and that no one would listen to me. I’m assuming this is because I’m a woman. I don’t particularly appreciate being Scammed especially by a racist sexist man in a taxi.

### 1/5 — Not working

*2024-12-26, version 3334.6.17*

Don’t bother downloading. The application doesn’t work. At least not with my iPhone 10. Reached out to their team but the problem still exists.

### 1/5 — So rude

*2024-12-19, version 3334.6.17*

Incredibly rude operators who started arguing with me when the taxi was late for an important connection even with booking in advance. If I had literally any other choice in oxford I would not use

## Frequently asked questions about Royal Cars Oxford

### What does Royal Cars Oxford do?

Royal Cars Oxford allows users to book a taxi quickly and efficiently. It offers exclusive priority service and includes features like passwordless registration, business account integration for expense automation, and real-time driver tracking.

### What are the key features of this taxi app?

Key features include a passwordless registration flow, the ability to log in and book with a business account to automate expenses, a price estimator for trip costs, viewing driver and vehicle details, tracking driver arrival on a map, and scheduling future trips.

### Is there a cost to use the Royal Cars Oxford app?

The application itself is free to download and use. While the app facilitates booking taxis, the cost of the taxi ride will be determined by the trip details and estimated by the app's price estimator.

### Who is this app designed for?

This app is designed for individuals and businesses looking for a streamlined taxi booking experience. It's particularly useful for those who value priority service, need to automate business expenses, or want to track their ride in real-time.

### Can I schedule a taxi for a future date?

Yes, the app allows you to schedule future trips. This feature enables you to plan your transportation in advance, ensuring a taxi is booked for your desired time and date.

## Version history (last 5 releases)

### 3336.6.0 — 2025-08-28

We are constantly improving the app. Be sure not to miss these new features in this update:

Send flight info type in booking properties
UI Layout Issues with Larger Font Sizes on passenger app
Update Consumer SDK
Other small bug fixes and enhancements

### 3336.5.0 — 2025-07-23

We are constantly improving the app. Be sure not to miss these new features in this update:
Add luggage as an option for airport trips
Ability to add VIAs during your journey
Other small bug fixes and enhancements

### 3336.3.0 — 2025-06-24

We are constantly improving the app. Be sure not to miss these new features in this update:

Attribute Extras
Other small bug fixes and enhancements

### 3336.2.0 — 2025-05-22

We are constantly improving the app. Be sure not to miss these new features in this update:

New Help Centre section Show fleet name when networking
Use dynamic description text from API coupon list
Other small bug fixes and enhancements

### 3336.1.0 — 2025-04-28

- Driver connect phone number

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*