# Royal Farms Rewards — user reviews > 609 indexed App Store user reviews of Royal Farms Rewards by Stuzo, LLC, rated 4.80/5 from 42,949 ratings. - Source: https://appshunter.io/ios/app/royal-farms-rewards/id1189733627/reviews - App overview in markdown: https://appshunter.io/ios/app/royal-farms-rewards/id1189733627.md - Rating breakdown: 5★ 37,542 · 4★ 3,510 · 3★ 1,041 · 2★ 219 · 1★ 637 ## What do users think of Royal Farms Rewards? Overall sentiment: positive **Pros** - 🚀 Easy to use - 💰 Great rewards program - 🎁 Frequent free items - ⛽️ Discounted gas prices - 👍 Convenient digital card - 🤝 Friendly and helpful staff **Cons** - 🐛 App crashes and bugs - 🤔 Confusing account setup and login issues - 🤷‍♀️ Inconsistent menu and rewards availability - 🔒 Difficulty with lost/replaced rewards cards - 😞 Poor customer service and support **Commonly reported bugs** - App crashes when trying to order chicken - Rewards points not properly syncing across accounts - Digital card not working at gas pumps **Most requested features** - Ability to order food through the app - Option to view rewards points history - Seamless integration with mobile wallets - More flexible redemption of rewards ## Newest reviews (17 of 609) ### 3/5 — Card Use *2026-08-31, version 26.5* We shouldn’t have to type our phone number in if we are using the Royal Farms Card. ### 4/5 — Needs certain features *2026-08-30, version 26.5* Not a bad app but I don’t want to use it anymore until it allows a preferred name feature so that it doesn’t have to display legal government name. Significant enough issue to stop me from wanting to go. ### 4/5 — Great value *2026-08-23, version 26.5* The perks from this app are great. Utilizing them could be easier. ### 3/5 — Food *2026-08-22, version 26.5* The food is ok depending if they Remember to put the meat on the roll or even heat it up lol ### 5/5 — Exceptional customer service *2026-08-17, version 26.4* Mike and his team are so friendly. The food so fresh. ### 5/5 — Chicken 1 *2026-08-16, version 26.4* Great service ### 5/5 — Royal farms *2026-08-15, version 26.4* Great serves and good product ### 5/5 — Customer Service *2026-08-14, version 26.4* The clerk was polite and courteous ### 5/5 — Royal Farms *2026-08-13, version 26.4* Laura provided excellent service anticipated that I needed assistance and went out of her way to help make sure everything I wanted I got and the process was smooth as possible ### 5/5 — Customers Service *2026-08-12, version 26.2.10* This Royal Farm has great customers service and the employees are friendly… ### 5/5 — Rewards App *2026-08-12, version 26.2.10* Super easy and quick to use! And it’s updated ### 4/5 — Great team! *2026-08-10, version 26.2.10* Most team members are very helpful and professional! ### 4/5 — Bring back the 10PIECE dark meat *2026-08-08, version 26.2.10* Bring back the 10 piece dark meat chicken for 400 points for royal farm awards! ### 5/5 — Amazing staff *2026-08-07, version 26.2.10* Better then Wawa ### 5/5 — Thank you! *2026-08-06, version 26.2.10* The lady in the lime green shirt was so helpful at Hereford Md around 1 p m. She helped me and my grandson!! Thank you!!! ### 5/5 — App *2026-08-04, version 26.2.10* Great ### 5/5 — Great *2026-08-03, version 26.2.10* Love this place food is amazing ## Most critical reviews (10 lowest-rated) ### 1/5 — Really poorly done *2026-08-27, version 26.5* Talk about clunky- cant get cash discount without card - 1994 design and function - store employees know very little - makes me wanna go to Wawa ### 1/5 — Wtf *2026-08-25, version 26.5* So why can’t i login to the app anymore. All the money i give yall. Smmfh ### 1/5 — Account accessed *2026-08-19, version 26.4* Bad since yall did the update I am not able to login to my account anymore and it will not let me message support I have to use the review service to post the problems that im having with the app I’m not liking it at all nd I seem to have not been getting any response from the support team when I send emails ### 1/5 — Still cannot get points *2026-07-30, version 26.2.10* Royal Farms changed their way to get points. Even going to the Royal Farm store and talking to the manager who showed me on the pump how to enter phone number as my account number I still can’t get points, although I do get the 10 cent discount. ### 1/5 — Royal farms *2026-07-29, version 26.2.10* Had to wait for my food for 20 mins for a on top that soon I get home I find out I got shorted chicken I got the 12 dark peaces and they give me 8 peace mixed I don’t have the gas to run back and forth because ppl don’t know how to do there job or don’t feel like looking at there screens to make sure the order 100% correct ### 1/5 — HUGE HEADACHE!!! *2026-07-19, version 26.2.10* Just as bad as circle k if not worse!!! ### 1/5 — No Support *2026-07-17, version 26.2.10* “Contact Us” on their website has no email or phone number to call. It just has FAQs. If you find the corporate number, it’s a robot telling you to go on their website. If you send them an email, then you get an automated message that the inbox is not monitored and to go on their website. The associates in the stores are not able to help with the app nor should they be expected to be. My question is, if the app is having an issue how do customers even report it? ### 1/5 — Why can’t I customize my order? *2026-07-11, version 26.2.10* I see no options to customize my hot food order. I can add to it, but not replace ### 1/5 — false advertisement *2026-07-01, version 26.2.10* i m a loyal customer for a long time the manager doesnt apply your advertisement and was so rude ### 1/5 — I hate this gas app. Wawa and 7/11 for the win! *2026-06-27, version 26.2.10* Can’t activate pump from app. Can’t pay for gas from app. Can’t even put phone number in a pump to receive points to fill tank up. I have to go inside and prepay with a large amount and go back in for my change or wait for things to clear in DAYS to get my change back. Worst gas app EVER. ## Most praised reviews (10 highest-rated) ### 5/5 — Edmondson Avenue Royal Farm *2026-09-01, version 26.5* Staff is extremely helpful , courteous and kind! ### 5/5 — Rosedale - Great Location *2026-08-29, version 26.5* Clean store! Friendly staff! Prompt service! Awesome chicken! ### 5/5 — Friendly staff *2026-08-29, version 26.5* Do not remember her name- she met me headed to check-out & quickly assisted with self scanning. She chatted, which is rare these days. Impressed. ### 5/5 — Staff very friendly *2026-08-29, version 26.5* Staff was very helpful and friendly. Great visit. ### 5/5 — Royal Farms *2026-08-26, version 26.5* It’s great the points that you get ### 5/5 — Love! *2026-08-25, version 26.5* Totally worth it ### 5/5 — It’s All Good ☝️ *2026-08-25, version 26.5* The Best Restaurant, Hands Down Restaurant ### 5/5 — One of the best *2026-08-19, version 26.4* 400pts is like you saving $15 and it doesn’t take long to get there ### 5/5 — Convenient *2026-08-18, version 26.4* Every visit has been pleasant. ### 5/5 — Great Mgr *2026-08-17, version 26.4* I have visited many Royal Farms! I have followed Devon through his journey look forward to speaking with him. He is a great individual with a smile as soon as he greets you when you walk in the door, friendly conversation, and always a smile and a greeting to return.! you have a wonderful asset here spread smiles for miles from ear to ear. Thank you! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*