# Royal Onet — user reviews > 51 indexed App Store user reviews of Royal Onet by ZongTian Network Co.,Ltd, rated 4.65/5 from 397 ratings. - Source: https://appshunter.io/ios/app/royal-onet/id1547237548/reviews - App overview in markdown: https://appshunter.io/ios/app/royal-onet/id1547237548.md - Rating breakdown: 5★ 325 · 4★ 41 · 3★ 10 · 2★ 5 · 1★ 16 ## What do users think of Royal Onet? Overall sentiment: negative **Pros** - 🎮 Fun and engaging gameplay mechanics - 🚀 Quick and easy to earn money initially - 💰 Potential for real money rewards - 😌 Relaxing and stress-relieving experience - ⚡ Fast-paced matching game format **Cons** - 💸 Payment redemption failures and delays - 🚫 Unresponsive customer support/human services - 🐛 Progress resets when closing the app - ❌ Money disappears or fails to accumulate - ⏳ Extremely long wait times for payouts (weeks to months) - 🔄 Inconsistent payout calculations and deductions - 😤 App freezes causing loss of accumulated earnings - 🎯 Misleading promises about payment delivery - 📱 Account data not persisting between sessions - ⚠️ Suspected scam or fraudulent payout system **Commonly reported bugs** - Game resets to level one after closing app - Progress and earnings lost when app closes - Money subtracted instead of added to account - App freezes during gameplay - PayPal account email clears unexpectedly - Video loading failures causing loss of winnings - Payment status stuck on 'Under Review' indefinitely - Redemption requests fail with no explanation **Most requested features** - Save game progress between sessions - Add more prize options - Improve level persistence - Better customer support accessibility ## Newest reviews (10 of 51) ### 4/5 — So far, so good. *2021-01-20, version 1.0.2* I’m enjoying the game so far. We’ll see when it’s time to cash out.... ### 4/5 — Royal onnet *2021-01-18, version 1.0.2* Whenever I leave game and come back to it, it starts again on level one. Should save levels. ### 3/5 — Lov *2021-01-17, version 1.0.2* I love the game but I can’t say much about because I haven’t see any money ### 4/5 — Fast, but will it last? *2021-01-17, version 1.0.2* Starts out well. ### 4/5 — Katharine *2021-01-17, version 1.0.2* So far so good. I just started so I will definitely let you know! ### 4/5 — Royal Onet *2021-01-16, version 1.0.2* Love the game however everytime I close it I lose progress as well as PayPal funds and it clears the PayPal account email from it. Fix those issues and it would be totally awesome game but until that bug is fixed it’s not worth playing ### 4/5 — Royal Onet *2021-01-16, version 1.0.2* Pays out pretty good. Match up game is easy . Will see about drawing out money. ### 4/5 — Another Scam *2021-01-15, version 1.0.2* I accumulate money get to a certain amount then it freezes, have to reboot phone and lose all the money I accumulated, I knew it was to good to be true, SCAMMED once again ### 4/5 — Denny Ostrander *2021-01-14, version 1.0.2* I had to attempt to play three times, as the direction? Thanks ### 5/5 — Game is fun *2021-01-13, version 1.0.2* Payouts are slow to be made. ## Most critical reviews (10 lowest-rated) ### 1/5 — Redeem *2021-07-07, version 1.0.3* Nothing has been redeemed and it’s been a few months. I heard that other games like this has class action suits against them. I guess this is why. ### 1/5 — Crap game *2021-01-24, version 1.0.3* I have been playing for a month now, I tried to cash in. It say you have to wait 24 hours before it goes to your PayPal account. I have been waiting two weeks with nothing in my account. I have lost 3,000 in this game. Do not recommend it ### 1/5 — Money *2021-01-17, version 1.0.2* PayPal money subtracted instead of adding on, WHY????!! That’s not fair, my first set of money from yesterday disappeared. I hope it goes to my PayPal account, it was around $140. ### 1/5 — Fake *2021-01-17, version 1.0.2* It keeps resetting me everytime and making me start all over with time. This alone is very frustrating because can’t never make it thru the time to see if they really would pay out. ### 2/5 — Brat39bren *2021-03-25, version 1.0.3* I played this game for a long time to get the iPhone 12 and it says it’s under review, then payment delivery failed and to try in 24 yrs , they also says that you can get Human Services in 2 hrs and you can’t get ahold of period . This has gone on for over a month trying to get the phone ### 2/5 — PayPal *2021-02-05, version 1.0.3* This game is fake to so beware been waiting on deposit for over a week and still keeps saying the same crap as the royal dice ### 2/5 — RoyalOnet *2021-01-18, version 1.0.2* I like the game the only thing I have a problem with is when you stop playing a few minutes you lose the money you already have made so can you please fix it ### 2/5 — Fix game *2021-01-17, version 1.0.2* I started playing this game for only one day and when I went to play the game a few hours later, it wiped my progress ### 3/5 — Why *2021-01-24, version 1.0.3* Why does it say payment failed ### 3/5 — Fun game *2021-01-22, version 1.0.3* Not sure about payout. It says the money you collect will be sent to your PayPal account after the time is up. I played a couple of days and even took screen shots of my amount when I was done for the moment. It has been over the 24 hrs, the time it says for it to end, but still nothing has been sent to my account. This has been 2-3 days in a row of playing multiple times a day. Also when I win a dollar plus change, sometimes instead of adding, it either doesn’t add or it subtracts that amount. Come on people! Do what you promise! The times I’ve cashed in at least $300 & $500 that I took screen shots aren’t in my account yet. UPDATE. It says if you reach $1000 you don’t have to wait. I finally did that even tho several times it said video not loading and having to give up the winnings. Went to cash out. Now it says UNDER REVIEW for 72 hours. We shall see. Fingers crossed but not holding my breath. ## Most praised reviews (10 highest-rated) ### 5/5 — Human service ? *2021-01-29, version 1.0.3* Does anyone know how to contact human service. The site says if your redemption does not go through to contact human service. I ### 5/5 — Royal Onetime *2021-01-24, version 1.0.3* Fun game but I have not got any money, still waiting. ### 5/5 — Cool game *2021-01-23, version 1.0.3* I really don’t know if this game will pay because it’s a lot fake game here on the internet. ### 5/5 — Very good *2021-01-20, version 1.0.2* It’s a real money ### 5/5 — Check it out *2021-01-19, version 1.0.2* Just started playing an hour ago Quick to earn and fun will update and let know if I receive money ### 5/5 — Best game ever *2021-01-16, version 1.0.2* Love it game’s amazing and it helps when u need the help ### 5/5 — Fun *2021-01-15, version 1.0.2* Only played for an hour and made $70 ### 5/5 — I like it so far *2021-01-15, version 1.0.2* I like it so far just it paid the money ### 5/5 — Good game *2021-01-14, version 1.0.2* I will hope this game pays me of not there not way I’m going to keep playing it ### 5/5 — Great game *2021-01-13, version 1.0.2* I want you to know that I think this is a fantastic game and everybody should try it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*