# Royal Palace of Madrid — user reviews > 16 indexed App Store user reviews of Royal Palace of Madrid by eTips LTD, rated 2.71/5 from 21 ratings. - Source: https://appshunter.io/ios/app/royal-palace-of-madrid/id1148602001/reviews - App overview in markdown: https://appshunter.io/ios/app/royal-palace-of-madrid/id1148602001.md - Rating breakdown: 5★ 5 · 4★ 3 · 3★ 0 · 2★ 0 · 1★ 11 ## Newest reviews (3 of 16) ### 1/5 — Junk - unless you pay for upgrade *2018-05-02* Junk - unless you pay for upgrade ### 1/5 — Nula *2018-04-07, version 1.3* No vale para nada todo de pago ### 1/5 — This App is a turkey!! Do not get ripped off! *2017-02-10* I bought this tonight. I am heading to the Royal Palace of Madrid tomorrow. I bought the app and paid $2.99 for the Royal Palace Guide. The information on this is hardly any better than what you can get for free on the internet. It makes it look like you will get the layout (you don't). I also thought it would include audio descriptions of exhibits like many other apps offer. Nope. Honestly. Save your cash and just look this up on google. ## Most critical reviews (10 lowest-rated) ### 1/5 — Rip Off!!!! *2025-08-20* I downloaded the app they then sent me to a site to pay and get a code to unlock the audio. I never got the code I’ve sent two emails and no response! This is a scam!!! ### 1/5 — Fake palacio real app *2024-08-05* This app pretends to be the Palacio Real of Madrid’s app, but it is not. Don’t be fooled like I was. I bought the audio guide from palacio Real of Madrid official site, and thought this was the app to play the audio guide, but it is not. In stead, it’s another web site that tries to sell you information you can easily find on google for free. Disgusting!! ### 1/5 — Awful *2019-04-05* Don’t buy this. Period. It costs $3 to get audio via an in app purchase and it costs $3 to get an audIoguide there. So just get the audIoguide there! You can’t family share in app purchases. It also has no pause on audio ### 1/5 — Es un timo *2019-03-28, version 1.3* Esta APP no sirve para nada si no la actualizas a la de pago. Es incomprensible q la anuncien en la web oficial del Palacio Real ### 1/5 — Waste of money *2018-11-05, version 1.3* Incredibly annoying mechanised voice just basically repeats what you would read on plaques. You purchase the App. After you download it, it gives you introduction then asks for more money for enlarged view. Don’t waste your money. ### 1/5 — Don’t be fooled! *2018-11-02* You get what you pay for - any attempt to move beyond basic information runs you into a pay wall. So: not free. ### 1/5 — Can not get tour *2018-10-28* I just bought this app, but can’t get any tour. I feel to be cheated. ### 1/5 — Do Not Buy *2018-10-10* Do not buy the in app purchase. It did not work. A total waste of $2.99 ### 1/5 — Terrible *2018-06-11* I was trying to purchase the app version (or similar) of the audio guide available for rent at the museum. This is definitely not it. All the text is read by a robot - yes, a robot - Charles V (the fifth) is read as Charles V (the letter v). Cannot rewind/fast forward/pause. Does not follow the points of interest in the palace - it just presents some background info. Utterly useless. ### 1/5 — Not useful *2018-05-31* I thought this app would help with our tour but it didn’t even follow the layout of the visit. Plus when I was looking at it in the dining room I almost got kicked out by the employee who thought I was trying to take a photo—very unpleasant. I do not recommend buying this app. ## Most praised reviews (3 highest-rated) ### 5/5 — 🫶🏽 *2024-06-03* I love the palace I have y been inside since I was fourteen but I remember it like yesterday. Hopefully I can see it again soon. ### 3/5 — Audio *2023-10-06, version 1.4* Be great to have some walking tour audio ### 2/5 — Very basic, wouldn’t recommend *2018-05-11, version 1.3* This app has no information, we bought the premium version and were very disappointed we didn’t get the official audio guide as whilst it has some information about the outside there’s nothing really about the inside of the palace --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*