# Royal Resorts

> Mobile app for Royal Resorts guests to manage vacation bookings and payments. (iPhone/iPad app by Operadora Corporativa Miro S.A. de C.V..)

- Source: https://appshunter.io/ios/app/royal-resorts/id1106610362 (this page in markdown: same URL + `.md`)
- Developer: [Operadora Corporativa Miro S.A. de C.V.](https://appshunter.io/developer/419699611)
- Category: Travel, Utilities
- Price: Free
- Rating: 2.60/5 from 36 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 20 MB
- Languages: American English, European Spanish
- Released: 2016-07-08
- Data updated: 2026-07-07
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/royal-resorts/id1106610362/reviews.md

## What is Royal Resorts?

Mobile App for Royal Resorts guests.

We want you to have a great vacation with us at Royal Resorts. This App will save you time during your stay.

If you are a Member use your email and PIN (Personal Identification Number) to log in. If you don’t know what your PIN is or can’t remember it, you can retrieve it by supplying your email before you log in.

By using this App, keeping tabs on all your vacation transactions is easy and the results are immediate. You can register the members of your travel group prior to arrival. During your stay, check all your purchases and orders and confirm them the moment you make them. Before you check out you can even use the App to pay your bill with your credit card.

Features:

• Retrieve your PIN.
• Check your past, current and future reservations.
• Speed up the check in process at your resort by preregistering the guests on each reservation prior to arrival.
• Check your account, the amount spent per key card and the grand total.
• Review your account details for items and services that you have purchased the moment that you sign for the transaction.
• Pay your account in full or partially with your credit card using the safe payment tool.
• Request your resort departure pass.

## Key features

- Retrieve PIN
- Check reservations
- Preregister guests
- Track spending
- Pay bill with credit card
- Request departure pass

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/royal-resorts/id1106610362/reviews.md

### 1/5 — No pierdas tu tiempo

*2025-06-29*

No funciona bien y no tiene casi ninguna información útil ni sirve para nada. Mejor no pierdas tiempo

### 1/5 — Don’t use to pay bill

*2024-06-12*

I used the app to pay my bill in May 2024. I specifically chose to pay in Mexican pesos in the app and Royal Resorts still charged me in the USD amount using their terrible exchange rate instead of the market rate. I specifically tried using the app because it’s always a challenge trying to get the front desk to bill in Mexican pesos. The app cost me a difference of about $150, and I have reported the charge to my credit card company as fraudulent.   If you care about paying in pesos to get the better exchange rate, do not use this app.

### 1/5 — No Comments Opportunity

*2023-11-01*

The app conveniently lacks a Comments opportunity to allow patrons to sound off about service deficiencies and culinary travesties.

### 2/5 — Needs update for restaurants

*2023-08-16*

Restaurant list is outdated.  The Royal Sand’s “new” restaurants are not shown. Can only make a reservation at Hacienda Sisal at the Royal Sands.  Does show upcoming stay and transfers. I expect this app will go away with the new owner (Holiday Inn).

### 1/5 — BROKEN on IOS 16.5

*2023-06-18*

Unusable and crashes when you open services.  Very frustrating when the staff tells you to use the USELESS app…..   Just give me a paper menu like every other normal Hotel.

### 1/5 — Disappointed

*2021-05-18*

My app when I first downloaded it worked great. 2nd trip down and the app does not have my up coming trip. I called to inquire and was told my new trip would show up 7 days prior to my vacation. I am 3 days out and still no current trip loaded so I am unable to make reservations, shop at the store or arrange transportation through the app. I reloaded the app and it still doesn’t work. So disappointed!

### 1/5 — Doesn’t work as advertised

*2020-06-21*

I downloaded the app and tried to use it, but doesn’t have any of the features shown. Wish it were improved to incorporate everything.

### 1/5 — Poor app

*2019-11-09*

Doesn’t work at all. I deleted it and reinstalled and when I open it there’s nothing there. Every thing is blank except restaurants and activities. It won’t let me access my account information or pay my bill. 
Very frustrating I don’t have any alternative but to call them. 
So much for the ease of using the app!

### 2/5 — very limited

*2019-11-03*

I have IOS 13.1.  I like the app because I can view my charges.  But the print is extremely small and will not allow my IPAD to expand to enlarge the print.

### 5/5 — A misplaced review

*2019-03-23*

The previous 1-star is NOT A royal resort- they do not own the grand princess riveria

## Frequently asked questions about Royal Resorts

### How do I retrieve my PIN for Royal Resorts?

You can retrieve your PIN by supplying your email address before logging in through the Royal Resorts app. This feature helps members access their accounts if they have forgotten their Personal Identification Number.

### Can I check my past, current, and future reservations with Royal Resorts?

Yes, the Royal Resorts app allows you to easily check your past, current, and future reservations. This provides a convenient way to keep track of your booking details.

### How does Royal Resorts speed up the check-in process?

The app speeds up check-in by allowing you to preregister guests on each reservation prior to arrival. This helps to streamline the process once you reach the resort.

### Can I track my spending during my stay with Royal Resorts?

Yes, you can check your account and see the amount spent per key card, as well as the grand total. You can also review details for items and services purchased the moment you sign for them.

### How can I pay my bill using the Royal Resorts app?

You can pay your account in full or partially with your credit card using the app's safe payment tool. This allows for convenient settlement of your resort charges before checkout.

### What devices is the Royal Resorts app compatible with?

The Royal Resorts app is compatible with iPhone, iPad, and iPod devices. It is designed for users on Apple's mobile operating system.

### How often is the Royal Resorts app updated?

The Royal Resorts app was last updated on November 10, 2021, with version 1.7.5. While updates are not frequent, the app provides core functionality for guests.

### What is the user rating for the Royal Resorts app?

The Royal Resorts app has a rating of 2.6 stars from 36 ratings. This indicates a mixed reception from users.

## Version history (last 5 releases)

### 1.7.5 — 2021-11-10

Improvements to optimize navigation.

### 1.7.4 — 2021-09-09

Improvements to optimize navigation.

### 1.7.3 — 2020-07-05

Improvements to optimize navigation.

### 1.7.2 — 2020-06-13

Thanks for using the Royal Resorts app, we have added a QR code reader to the application so that you can scan the different codes you will find at our resorts. This is an easy and safe way for you to access the contactless menus for all our restaurants.

### 1.7.1 — 2020-02-19

Changes in the transport section.

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## More apps by Operadora Corporativa Miro S.A. de C.V.

- [Grand Residences TV](https://appshunter.io/ios/app/grand-residences-tv/id1335745444)
- [Royal Uno](https://appshunter.io/ios/app/royal-uno/id1534736964)
- [Grand Residences by RR](https://appshunter.io/ios/app/grand-residences-by-rr/id6444164611)

All apps by Operadora Corporativa Miro S.A. de C.V.: https://appshunter.io/developer/419699611

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*