# RRH MyCare > Secure patient portal for managing medical records and provider communication. (iPhone/iPad app by Rochester Regional Health.) - Source: https://appshunter.io/ios/app/rrh-mycare/id1500323386 (this page in markdown: same URL + `.md`) - Developer: [Rochester Regional Health](https://appshunter.io/developer/1500323385) - Category: Medical - Price: Free - Rating: 4.60/5 from 2,368 App Store ratings · 137 written reviews indexed - Age rating: 17+ - Requires: iOS 18.0 · 184 MB - Languages: American English, European Spanish - Released: 2020-03-27 - Data updated: 2026-08-27 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/rrh-mycare/id1500323386/reviews.md ## What is RRH MyCare? As a Rochester Regional Health patient, you can securely manage and receive information about your medical record. MyCare provides you with secure access to health information anywhere, at any time. It’s a health management tool that can improve communication with your providers, document important health care information, and ultimately give you the ability to make more informed decisions so that every next day is the healthiest it can be. With MyCare, you can access your lab and test results, request prescription renewals, schedule appointments, communicate with your providers, pay your bills, and upload health and fitness data, including data from the Apple Health app (when enrolled in self-tracking programs). MyCare offers personalized and secure online access to portions of your medical records 24/7. If you already have a Rochester Regional Health MyCare account, you are ready to begin. If you do not have a Rochester Regional Health MyCare account, create one by clicking Sign Up Now in the app or by visiting https://mycare.rochesterregional.org For assistance email MyCare@RochesterRegional.org or call (585) 922-1234 ## Key features - Access lab and test results - Request prescription renewals - Schedule appointments - Communicate with providers - Pay bills - Upload health and fitness data ## What do users think of RRH MyCare? Overall sentiment: neutral **Pros** - 👍 Convenient and easy to use - 🚀 Fast and efficient - 🔒 Secure access to medical information - 💡 Comprehensive medical data in one place - 👍 Helpful reminders and notifications - 👍 Excellent customer service **Cons** - 🐛 Frequent glitches and errors - 🔍 Difficulty finding and contacting doctors - 🔍 Confusing navigation and UI - 🔍 Inconsistent information and data - 🔍 Lack of integration with other health apps **Commonly reported bugs** - Inability to log in or access account - Disappearing messages and test results - Inaccurate medication and allergy information - Video call feature not working **Most requested features** - Ability to edit and correct medical records - Better integration with Apple Health - More seamless communication with doctors - Improved notification system for test results and appointments ## Recent user reviews (10 of 137) All indexed reviews: https://appshunter.io/ios/app/rrh-mycare/id1500323386/reviews.md ### 5/5 — Every one is great. *2026-08-20, version 11.8.3* Only problem is the phone system doesn’t work effectively. Can’t even confirm an appointment on the phone or my care. ### 5/5 — Love the App! *2026-08-11, version 11.8.3* I find the app very helpful and I check it daily. ### 5/5 — My Care In RGH *2026-07-16, version 11.5.2* 3 weeks ago ### 5/5 — Returning messages *2026-07-06, version 11.5.2* Would be much helpful if we got a quicker response to our questions . Sometimes I’m waiting on a week for a response or worst having to reach back out due to no response. Other than that the app is a great tool to be in touch with doctors and lab results. ### 3/5 — Not efficient *2026-06-08, version 11.5.2* The ability to schedule an appointment is not adequate. I love my endo but i hate the phone and my chart for scheduling directly with dr. For people who were not born with cell phones in their hands - these systems are frustrating and very impersonal. I almost left doctor only because of the issues with reaching a human. ### 1/5 — Too complicated and no way to limit your privacy data!!!!!!! *2026-05-21, version 11.5.2* . ### 5/5 — Great Job ! *2026-04-15, version 11.5.2* During my 3 day stay at Unity Hospital my treatment was exceptional ! Being from West Virginia and recently moved to NY. The only nice people I've met so far. All work in healthcare 💜 ### 5/5 — Great App *2026-03-20, version 11.5.2* It's great that all my information is in one place. Information gets to me quickly. ### 5/5 — Easy and Convenient *2026-02-06, version 11.5.2* I love this app. It is so easy to manage my family’s health care appointments, test results, prescriptions, and bills. It truly takes the hassle out of everything and I can trust the information is accurate and up to date. ### 5/5 — My care app *2026-02-05, version 11.5.2* The my care app is very easily accessible, easy to use and informative. Most questions and appointments can be easily answered or appointments can be verified. I use it constantly. ## Frequently asked questions about RRH MyCare ### What can I do with RRH MyCare? RRH MyCare allows you to securely access portions of your medical records 24/7. You can view lab and test results, request prescription renewals, schedule appointments, communicate with your healthcare providers, and pay your bills. It also enables you to upload health and fitness data. ### How do I create an RRH MyCare account? If you do not already have a Rochester Regional Health MyCare account, you can create one by clicking 'Sign Up Now' within the app or by visiting the provided website. Existing users can log in directly. ### Is RRH MyCare free to use? Yes, the application is available for free to patients of Rochester Regional Health. There are no costs associated with downloading or using the app to manage your health information. ### What kind of health data can I upload? You can upload general health and fitness data. This includes data from the Apple Health app, provided you are enrolled in self-tracking programs that allow for such data sharing. ### How can I get help with RRH MyCare? For assistance with the app, you can email MyCare@RochesterRegional.org or call (585) 922-1234. Support is available to help you navigate the features and resolve any issues you may encounter. ## Version history (last 5 releases) ### 11.8.3 — 2026-07-23 Miscellaneous fixes and improvements. ### 11.5.2 — 2025-10-17 Miscellaneous fixes and improvements. ### 11.3.2 — 2025-05-30 Miscellaneous fixes and improvements. ### 11.1.5 — 2024-10-31 Miscellaneous fixes and improvements. ### 10.9.3 — 2024-07-26 Miscellaneous fixes and improvements. ## Apps similar to RRH MyCare | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyCare App](https://appshunter.io/ios/app/mycare-app/id6471098068) | 5.0 (9) | Free | Medical | | [Onvida Health MyCare](https://appshunter.io/ios/app/onvida-health-mycare/id1482141563) | 4.7 (251) | Free | Medical | | [Gia® by MVP](https://appshunter.io/ios/app/gia-by-mvp/id663490075) | 4.6 (2,691) | Free | Medical | | [NYSOH Mobile Upload](https://appshunter.io/ios/app/nysoh-mobile-upload/id1480571812) | 4.7 (13,221) | Free | Medical | ## Related topics [rrh](https://appshunter.io/ios/topics/rrh) · [rrh mycare](https://appshunter.io/ios/topics/rrh-mycare) · [my care](https://appshunter.io/ios/topics/my-care) · [my care rrh](https://appshunter.io/ios/topics/my-care-rrh) · [rochester regional health](https://appshunter.io/ios/topics/rochester-regional-health) · [baxter regional care](https://appshunter.io/ios/topics/baxter-regional-care) · [mycare mlkch](https://appshunter.io/ios/topics/mycare-mlkch) · [rrdecor app](https://appshunter.io/ios/topics/rrdecor-app) · [umney provider](https://appshunter.io/ios/topics/umney-provider) · [raumedic homebase](https://appshunter.io/ios/topics/raumedic-homebase) · [gow opioid linkage to care](https://appshunter.io/ios/topics/gow-opioid-linkage-to-care) · [erod agent](https://appshunter.io/ios/topics/erod-agent) · [rheumatology dictionary](https://appshunter.io/ios/topics/rheumatology-dictionary) · [nursing home mortality index](https://appshunter.io/ios/topics/nursing-home-mortality-index) · [vargo ob regional anesthesia](https://appshunter.io/ios/topics/vargo-ob-regional-anesthesia) · [udwriterpro](https://appshunter.io/ios/topics/udwriterpro) · [hlm solutions](https://appshunter.io/ios/topics/hlm-solutions) · [kitabii rilevazioni](https://appshunter.io/ios/topics/kitabii-rilevazioni) · [epharmacy nepal](https://appshunter.io/ios/topics/epharmacy-nepal) · [mrboss ierp](https://appshunter.io/ios/topics/mrboss-ierp) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*