# RRTX Mobile

> Official mobile app for the City of Round Rock, Texas for city updates and service requests. (iPhone/iPad app by City of Round Rock.)

- Source: https://appshunter.io/ios/app/rrtx-mobile/id950366623 (this page in markdown: same URL + `.md`)
- Developer: [City of Round Rock](https://appshunter.io/developer/733019156)
- Category: Productivity, Utilities
- Price: Free
- Rating: 1.64/5 from 11 App Store ratings · 11 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 27 MB
- Languages: Arabic, English, French, German, Greek, Hindi, Italian, Japanese, Korean, Polish and 7 more
- Released: 2015-01-06
- Data updated: 2026-06-11
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/rrtx-mobile/id950366623/reviews.md

## What is RRTX Mobile?

RRTX Mobile is the official mobile app for the City of Round Rock, Texas. RRTX Mobile allows residents and visitors to keep up to date with what is happening at the City of Round Rock. App users can also make mobile service requests and be kept up to date on the status of work.

## Key features

- City event updates
- Mobile service requests
- Service request status tracking
- Resident and visitor information

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/rrtx-mobile/id950366623/reviews.md

### 1/5 — Impossible to Use

*2021-10-21, version 4.2*

Worst app I’ve ever tried to use. Can’t pay your bill on your phone with button placement. Takes forever to load. How can this app exist in 2021? Look and operation is archaic. Had to delete because it’s so useless.

### 2/5 — Pay Bill button inaccessible

*2021-06-09, version 4.2*

Or only used a couple other features on this app and they seem to work okay. But you cannot pay your Bill from the app. Looks like the functionality is there... maybe. But you can’t get past the overview page because the button your need to click to start to process a payment is hidden by the footer.

### 1/5 — Useless App

*2021-04-29, version 4.1.4*

If you want to pay your water bill on-line, this app will really disappoint you. The advertisement banner at the bottom of the page that prevents you from clicking the “Pay” button is the latest comedy of errors the page has gone through. More excuses are made than actual fixes. Glad its free.

### 1/5 — App Crashes

*2020-11-05, version 3.9.6*

App crashes and won’t even open anymore. Update it to latest iOS please

### 5/5 — Residential Brush Pickup, Recycling Day

*2020-06-03, version 3.9.6*

I use this most for remembering if this week is recycling, but it is absolutely amazing for scheduling residential brush pickup. Thanks, Round Rock.

### 1/5 — This is ridiculous!

*2020-03-01, version 3.9.6*

If you’d like to offer payment online, then the payment button should be accessible! Apparently this is NOT a new issue, as there have been many complaints made about it for several years now. City of around Rock, get your act together!!! This is ridiculous!!! I have NEVER had so much ongoing difficulty paying a utility bill! And apparently I am not the only one. 
Btw, your app does nothing to help anyone with bill payment. It simply redirects to the website, which is the root of the problem. The fact that NO ONE that works for your company cares at all to fix it is also very telling. 

Also, funny little tidbit of information, both review names “Unsatisfied Customer” and “Very Unsatisfied Customer” are already taken. That should tell you something. Not that this company cares, obviously. You’d better hope another option doesn’t become available in our area, because if they offer better customer service then y’all are toast.

### 1/5 — Still can’t pay through app

*2019-02-26, version 3.9.6*

App is pointless if you can’t pay the bill. Pay Now button doesn’t work and near impossible to see under the app disclaimer.

### 1/5 — Terrible Application

*2018-11-29, version 3.9.6*

You might as well use your computer. The app says that you can pay you water bill online, but you can’t. Maybe it’s just not compatible with iPhone users.

### 3/5 — RDT

*2018-10-15, version 3.9.6*

I downloaded the iPhone application but it does not allow me to pay my bill Bad UI

### 1/5 — Bad UI

*2018-06-17, version 3.9.6*

The app promised to deliver pay bill online but when it’s time to pay bill, the button was hidden by the disclaimer at the bottom and cannot be click. Just horrible and bad, City of RR should hire a new development team to fix the UI on the mobile interface.

## Frequently asked questions about RRTX Mobile

### What is RRTX Mobile?

RRTX Mobile is the official mobile application for the City of Round Rock, Texas. It provides residents and visitors with updates on city happenings and allows for mobile service requests.

### What can I do with RRTX Mobile?

You can stay informed about events in Round Rock, submit service requests, and monitor the status of your submitted work requests directly through the app.

### Is RRTX Mobile free to download?

Yes, RRTX Mobile is available for free download on supported devices.

### Does RRTX Mobile have ads?

Yes, RRTX Mobile contains advertisements.

### What devices are supported by RRTX Mobile?

RRTX Mobile is supported on iPhone and iPod devices.

### How often is RRTX Mobile updated?

The latest version, 4.3.0, was released on December 13, 2021. Update frequency may vary.

### What is the age rating for RRTX Mobile?

RRTX Mobile has an age rating of 4+.

### What do users think of RRTX Mobile?

RRTX Mobile has a rating of 1.6 stars from 11 ratings, indicating a mixed user sentiment.

## Version history (last 5 releases)

### 4.3.0 — 2021-12-13

New in v4.3:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 4.2 — 2021-05-26

New in v4.2:
- AppTrackingTransparency
- Bug fixes

### 4.1.4 — 2021-03-03

New in v4.1.4:
- Bug fixes

### 4.1.2 — 2020-11-19

New in v4.1.2:
- New UI Design
- New ICON
- Improved ADA compliance
- Sign in with Apple
- Bug fixes

### 3.9.6 — 2017-02-27

New in v3.9.6:

- iOS 10 support
- Improved ADA compliance
- Topic-based push notifications to citizen subscribers
- Improvements to address validation
- New webview for widgets
- Improvements to error handling
- Bug fixes

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## Related topics

[rrtx mobile](https://appshunter.io/ios/topics/rrtx-mobile)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-11.*