# RSA SecurID Authenticate — user reviews > 29 indexed App Store user reviews of RSA SecurID Authenticate by RSA Security, rated 2.90/5 from 89 ratings. - Source: https://appshunter.io/ios/app/rsa-securid-authenticate/id986524970/reviews - App overview in markdown: https://appshunter.io/ios/app/rsa-securid-authenticate/id986524970.md - Rating breakdown: 5★ 25 · 4★ 12 · 3★ 13 · 2★ 9 · 1★ 30 ## Newest reviews (9 of 29) ### 2/5 — Apple Watch Support??? *2022-10-29, version 3.9.1* It’s 2022, when will we have the simplest of features, like support for an Apple Watch? ### 2/5 — Forced to use this for work. Please do a competitive analysis of okta’s app *2022-07-13, version 3.9.1* This app forces too many screen presses and annoyances compared to competing applications. Okta app has it right. Rsa why does clicking on the code then bring up a context menu with just one option. Just copy it to the clipboard, heck give me the option to auto copy to clipboard after faceid unlock. Even better with okta when you try to log in, it pops up an authenticate / decline screen on your phone so you’re not copying codes - just approving or declining. If I have access to the code I’ve got access to the account. Don’t force me to write a 6 digit number too. The best security is the comprehensive one that doesn’t unnessarily delay you. While these may seem small gripes, think of how many times a day people have to do that extra step, extra few seconds. It mounts up. Even a company the size of your parent company - it’s going to not be trivial how much time you can save when you aggregate it across all employees. ### 3/5 — Apple Watch *2021-01-24, version 3.7.0* It would be great if you could figure a way to make it work on my Apple Watch to hit the green check mark to login. ### 3/5 — Need Apple Watch version *2021-01-06, version 3.6.0* My company just converted to RSA from another platform that had Apple Watch app. It was so convenient to not require phone in hand to authenticate. ### 3/5 — Bluetooth message *2020-06-25, version 3.5.0* It would be nice if you could eliminate Or have a way to shut off the Bluetooth message which pops up every time I use the app. “Turn on Bluetooth to allow “authenticate” to connect to accessories” ### 2/5 — No Apple Watch app! *2020-06-05, version 3.2.0* Please catch up with Okta! An Apple Watch app is a must. ### 2/5 — Screen missing bottom half of token *2019-10-08, version 3.0.4* Worked fine until iOS 13. Now only the top part of the numbers are visible. So annoying. ### 1/5 — Stop working after upgrading to 3.0.1 *2019-05-31, version 3.0.1* Stop working after upgrading to 3.0.1 ### 1/5 — Not Enough Testing *2019-05-23, version 3.0.0* Updating to Version 3.0 wiped out my token and I had to re-enroll. It was a pain to do so. ## Most critical reviews (10 lowest-rated) ### 1/5 — QR is broken *2022-10-06, version 3.9.1* You need to fix the qr issue. Without qr I am left with a url link that does not work ### 1/5 — Garbage *2022-02-04, version 3.9.1* What a piece of crap. Fails to authenticate anything, and only succeeds at frustrating the user. Absolutely terrible and to be avoided in favors of something more functional and respectable. ### 1/5 — iPhone not working *2022-01-31, version 3.9.1* Ever since I downloaded this app, I’m getting this “ cannot identify server identity “ I called Apple tech support and they said is not with them, so I called my IT department at my job and they asked to uninstall the app with I did, and still not working! This is so annoying, because my CarPlay is not working either. Help Please!!!!! ### 1/5 — Slow and sometimes just flat out doesn’t work. *2021-08-25, version 3.9.1* I had to sign up for RSA because my employer requires it. I’ve used other mfa apps and RSA is by far the least responsive. Sometimes I get the notification on my watch sometimes I don’t. Today it decided that it would just stop working entirely. Notifications not popping up on my phone or watch. 8-digit code doesn’t work. Because of this I have wasted a whole hour this morning trying to login to my work computer. Fix your app please. ### 1/5 — Unregistered me from the app randomly *2021-05-31, version 3.8.0* I don’t know what happened, I was about to type in the numbers into my computer to log in to check my work stuff, but it decided to interrupt me and kick me out of the app and looks like I have to wait til I get on a work computer again and go to that register site and do that whole sync dance again. But then I discovered my old physical code token works and I.T. said it doesn’t expire for a few years. So what was the point of having my managers and upper management shove this app down out throat and tell us Tokens won’t work anymore!? You going to blame COVID for that too? Like all other companies do to explain their shortcomings and laziness. Fix this crap! Or leave our physical tokens alone. Screw this app. ### 1/5 — Constantly running *2021-01-25, version 3.7.0* Prevents phone from going to sleep. Have to manually turn off in settings after each use otherwise it burns battery down. ### 1/5 — Not able to see details I am typing in *2020-12-17, version 3.6.0* Not able to see the details I am typing in when trying to Register the first time and keeps on failing.. ### 1/5 — Inconsistent connection, annoying Bluetooth *2020-10-29, version 3.5.0* Despite disabling Bluetooth, the pop-up comes up every time, it's so annoying. Also approving might not work the first or second or even third time. Way worse experience than Duo ### 1/5 — Bad user experience *2020-08-26, version 3.5.0* We were told we had to upgrade to this new”improved” version four rsa tokens. If you have a phone with facial recognition which I don’t use, it will let you skip entering in your pin. However the new screens are in low contrast colors if ehite a day blue and the donts and icons are tent tiny with no way to magnify them. I have to use different tokens for QA and Prod testing and installation and I am befuddled how this eould ever pass a review of UX folks with any knowledge of their user base with full range of visual challenges. I would love to have some influence so I hope you actually review these reviews. ### 1/5 — V 3.0.1 doesn't work *2019-05-31, version 3.0.1* Stopped working after latest update 3.0.1 ## Most praised reviews (10 highest-rated) ### 5/5 — They fixed Apple Watch authenticate! *2019-12-26, version 3.1.0* Thank you! ### 5/5 — Very Convenient *2019-06-11, version 3.0.2* This is a great app and really makes SSO more convenient with its multiple authentication methods. ### 5/5 — Love the Approve feature, login with one button press *2017-03-01, version 1.5.1* The Approve feature is nice, I get a notification on the phone and can just press a button without even unlocking the phone. The app also looks great! ### 5/5 — Easy to use authentication *2016-12-29, version 1.4.1* Gives me quick access to my company applications. ### 5/5 — Works fine *2016-10-24, version 1.4.1* Works as expected ### 4/5 — Watch App would make it better *2022-09-25, version 3.9.1* RSA has been great. Having it as a watch app would make it even better ### 4/5 — Can Thisbe on Apple Watch? *2020-10-14, version 3.5.0* I’d like the notification to appear on my Apple Watch. Is this possible? ### 4/5 — Solid app, would like a watch version *2020-04-18, version 3.2.0* RSA makes a good reliable app so no complaints. An Apple Watch version would be greatly appreciated though. ### 4/5 — Works *2018-10-12, version 2.0.0* The addition of an Apple Watch app would be great. I get a notification to approve but when I press approve, nothing happens. ### 3/5 — Needs watch app *2022-07-21, version 3.9.1* I hate being tethered to my phone, especially when I am in a location where phones are not permitted. This is where a Watch app would be ideal. Also, I do not have multiple IDs nor do most normal people. We should be able to use the default ID rather than typing it in each and every time. Lastly, Microsoft authenticator directly authorizes the application immediately, And over the Internet. Copying eight digit codes seems like a unnecessary opportunity for error. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*