# RSA Support

> RSA Support (iPhone/iPad app by SIGHTCALL.)

- Source: https://appshunter.io/ios/app/rsa-support/id1458622363 (this page in markdown: same URL + `.md`)
- Developer: [SIGHTCALL](https://appshunter.io/developer/935317994)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 14.0 · 21 MB
- Languages: French (France), German (Germany), American English, Bulgarian, European Spanish, Finnish, Greek, Italian, Japanese, European Portuguese and 1 more
- Released: 2019-05-02
- Data updated: 2026-08-13
- User reviews in markdown: https://appshunter.io/ios/app/rsa-support/id1458622363/reviews.md

## What is RSA Support?

The RSA Support app supports you in reporting a claim or asking policy related questions to your RoyalStar Service Representatives. The app allows the RoyalStar Service Representatives to see what you see, either by leveraging the back camera of your iOS device or by sharing your screen. To use this application, you must be invited via email or SMS or start the interaction from a webpage.

To start the video interaction, you have to download the application and return to the email or SMS or webpage to connect the session.

During the interaction you can leverage advanced capabilities as:
- HD audio
- Video frame rate auto adapts
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording

The application does not allow the Service Representative to access any data stored on your device.


## Version history (last 5 releases)

### 5.0.5 — 2024-02-01

In this release, we:
- improved the performance and stability of our app
- improved iOS 17 and iPhone 15 support
- fixed some issues with app crashes

### 4.5.6 — 2023-07-10

Features
- Digital Flows: iOS Measure in Augmented Reality
- Digital Flows: ability to limit video capture time  
- Digital Flows: Webview UI controls added
- Digital Flows: now able to load an URL in the same webView
- 4K Snapshots in calls
- Media capture UI and features improvements
- Consent popup redesigned
- Live translation improvement



Bugfixes
- various bugfixes

### 4.3.1 — 2023-01-23

New
Geolocation : Elevation data are now retrieved to be collected in case and call reports

Fixes
Case reports dates and missing information
Co-browsing pointer and annotations positions
Geolocation: missing information and authorisation prompt not appearing
Live translation autostart
SDF Media Capture: Target Weight and Video displaying an error message
Cancel button not working when receiving an incoming callNone

Improvements
Security: Updated SSL

### 1.0.8 — 2021-04-12

Various bug fix

### 1.0.7 — 2021-02-12

Various bug fix

## More apps by SIGHTCALL

- [Visual Support](https://appshunter.io/ios/app/visual-support/id935317995)
- [AllianzConnX](https://appshunter.io/ios/app/allianzconnx/id1076369489)
- [SightCall](https://appshunter.io/ios/app/sightcall/id1446467546)
- [Visual Support – Corporate](https://appshunter.io/ios/app/visual-support-corporate/id1567186744)
- [SightCall Expert](https://appshunter.io/ios/app/sightcall-expert/id6762464012)

All apps by SIGHTCALL: https://appshunter.io/developer/935317994

## Related topics

[beyondtrust support](https://appshunter.io/ios/topics/beyondtrust-support)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*