# RSC TechLink

> Business app for efficient equipment service requests and downtime reduction. (iPhone/iPad app by Hive Quick Response LLC.)

- Source: https://appshunter.io/ios/app/rsc-techlink/id6738997196 (this page in markdown: same URL + `.md`)
- Developer: [Hive Quick Response LLC](https://appshunter.io/developer/1559796123)
- Category: Business, Reference
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 15.0 · 24 MB
- Languages: American English
- Released: 2025-01-28
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rsc-techlink/id6738997196/reviews.md

## What is RSC TechLink?

Raymond Storage Concepts Service App
Transform how you manage equipment service with the RSCI Service App, designed to minimize downtime and maximize efficiency. As your trusted material handling solutions provider and an authorized Raymond® dealer, Raymond Storage Concepts, Inc. (RSCI) offers seamless support for your warehouse and supply chain operations.

Why the RSCI Service App?
When equipment breaks down, every second counts. Our app makes connecting with our expert service team fast and easy, ensuring prompt and effective resolutions.

Key Features:
- Quick Machine Scanning: Scan the encrypted decal on your equipment to instantly pull machine data.
- Easy Issue Reporting: Indicate operational status (“Yes” or “No”) and describe the issue using type or talk-to-text.
- Visual Problem Identification: Attach up to two photos to help our technicians diagnose the issue before arriving.
- Streamlined Service Requests: Send your request in less than 45 seconds, complete with all necessary details.
- Confirmation Notifications: Receive an email confirmation of your service request for your records.

How It Works:
1. Scan the equipment decal using the app.
2. Confirm the machine’s status.
3. Describe the problem with text or talk-to-text.
4. Attach photos to show specific issues.
6. Submit the request directly to our service team.

 Designed for Efficiency:
This app keeps your equipment running smoothly, reducing operational costs and improving communication. Built on the innovative Hive Quick Response Solution, the RSCI Service App ensures faster service, better planning and improved uptime for your operations.

## Key features

- Quick machine scanning
- Easy issue reporting
- Visual problem identification
- Streamlined service requests
- Confirmation notifications


## Frequently asked questions about RSC TechLink

### What is RSC TechLink?

RSC TechLink is a business application designed to streamline equipment service requests and minimize downtime for warehouse and supply chain operations. It allows users to quickly report issues, attach visual evidence, and submit requests to a service team.

### How does RSC TechLink help reduce downtime?

By enabling quick machine scanning and easy issue reporting with visual aids, RSC TechLink helps technicians diagnose problems faster. This leads to more prompt and effective resolutions, ultimately reducing operational downtime.

### What information can I include in a service request with RSC TechLink?

You can indicate the operational status of the equipment, describe the issue using text or talk-to-text, and attach up to two photos for visual problem identification. Service requests can be submitted in under 45 seconds.

### Does RSC TechLink have ads?

No, RSC TechLink is ad-free, allowing for an uninterrupted user experience focused on efficient service management.

### What devices is RSC TechLink compatible with?

RSC TechLink is available for iPhone, iPad, and iPod devices, making it accessible for a wide range of users within a business environment.

### How often is RSC TechLink updated?

The latest version of RSC TechLink is 3.2.1, and it was last updated on May 6, 2026. This indicates a commitment to ongoing development and improvement.

### What is the age rating for RSC TechLink?

RSC TechLink has an age rating of 4+, making it suitable for a broad audience without content restrictions.

### What is the user sentiment for RSC TechLink based on ratings?

RSC TechLink has received a perfect 5.0-star rating from its 1 review, suggesting a highly positive initial user experience.

## Version history (last 5 releases)

### 3.5.1 — 2026-08-28

- Hot fix for the length of the video on the ELM Delivery feature

### 3.5 — 2026-08-27

Managers can now view and manage PMs across all technicians
Improved video uploads on iOS — no more interruptions when your screen locks
Added Tax ID and City to Customer search filters for faster lookups
Better offline support for PM inspections
Redesigned Unit Information screen with new photo status indicators (Missing/Outdated) for easier tracking

### 3.2.1 — 2026-05-06

HOT-FIX: Fixed the issue with the camera crashing

### 3.2 — 2026-05-06

New Features:

Faster photo loading with new image system
Offline sync now runs in the background
Share photos & service calls via link
Flashlight support in QR scanner
Photo upload for "On Site" & "Not Completed" statuses
Quote PDF link added to Technician App
Battery & charger filters in unit search
Multipart video upload support
Mark all grouped units as delivered in one tap
Improved performance on low-connection networks

Bug Fixes:

Fixed slow photo loading and missing media
Resolved service call creation errors with photo attachments
Fixed URL links not opening on iPhone
Fixed search after canceling scan
Various UI, status, and location fixes

### 3.1 — 2026-01-29

Bug fixes and performance enhancements for a smoother experience. Introduced new features and improved UI for better usability.

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## More apps by Hive Quick Response LLC

- [HIVEQR](https://appshunter.io/ios/app/hiveqr/id1559796121)
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- [iServiceCall](https://appshunter.io/ios/app/iservicecall/id6480056357)

All apps by Hive Quick Response LLC: https://appshunter.io/developer/1559796123

## Related topics

[rsc](https://appshunter.io/ios/topics/rsc)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*