# RT310i

> Remote control for SALUS RT310i heating systems. (iPhone/iPad app by Salus Limited.)

- Source: https://appshunter.io/ios/app/rt310i/id1192574818 (this page in markdown: same URL + `.md`)
- Developer: [Salus Limited](https://appshunter.io/developer/670206272)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 1.75/5 from 8 App Store ratings · 25 written reviews indexed
- Age rating: 4+
- Requires: iOS 10.0 · 31 MB
- Languages: Russian, Bulgarian, Slovenian, American English, Hungarian, Dutch, Danish, European Spanish, Italian, German (Germany) and 9 more
- Released: 2017-01-16
- Data updated: 2026-08-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rt310i/id1192574818/reviews.md

## What is RT310i?

The SALUS RT310i  gives you the freedom to control your heating at anytime from anywhere.

## Key features

- Remote heating control
- Anytime access
- Anywhere control
- Temperature management

## Recent user reviews (10 of 25)

All indexed reviews: https://appshunter.io/ios/app/rt310i/id1192574818/reviews.md

### 1/5 — Не работает

*2026-02-21*

С впн приложение не работает

### 1/5 — RT310i

*2026-01-31*

Поддерживаю отзыв от 02 января. В доме проводной интернет, но в положение не войти, висит, не соединяет. На терморегуляторе пропал значок соединения с интернетом, хотя на передатчике который подключен к роутеру горит зеленый светодиод о наличии подключения к инету. 
БЕДА……

### 1/5 — Устройство вне сети выдает приложение при наличии проводного интернета в доме

*2026-01-02*

Ранее пробоем с подключением не было, приложение работало. Сейчас уже месяц приложение после попытки войти, висит, потом выдает устройство и пищит не в сети, хотя в доме проводной интернет. Нет возможности подключиться ни как ни другого устройства например на Андройд, ни с випин, 
Что делать ???

### 5/5 — Great system

*2024-12-08*

Great system, 6 years and only time I’ve had an issue was when the batteries went dead in the thermostat.

### 2/5 — New update is buggy

*2023-10-16*

I’ve been using this for a few years and in general it’s been ok. However, at times it doesn’t work for my partner in that we can’t turn the heating off without going to the wall switch itself.

The new update is quite buggy and doesn’t allow switching from schedule to manual quickly or at all sometimes without closing the app down.

The rotating arrow icon on bottom right hand side doesn’t seem to serve a purpose?

Also can the time options be changed to 5 mins slots rather than 10 min slots?

### 3/5 — Great - when it works!

*2023-09-10*

I’ve had this for a while now, and when it’s working fine (about 70% of the time) it’s great, easy to use and controllable on my phone. But - and this is so annoying - when it doesn’t work it’s a flipping nightmare! The control is flashing red, and as I am now a reasonable expert on getting it to stop flashing, nothing I do this time resolves it. C’mon Salus - rebooting doesn’t work, holding the pairing button doesn’t work… give me a clue before the winter sets in please!!

### 1/5 — Heating Turns Off

*2023-01-02*

I’ve always had issues with the Bluetooth connectivity failing on the Salus equipment despite the thermostat and recorder being within 3 metres of each other.

The app has also always been buggy but this winter it seems to constantly be turning itself to “OFF” and is completely hit or miss if it will come back on. I’m constantly in the boiler cupboard turning the heating on manually. If you can I’d recommend you avoid fitting any equipment that needs this app.

### 2/5 — App

*2022-12-19*

Had the new thermostat installed, was working fine with the app for 4 weeks. Now won’t connect to the app. Have uninstalled and reinstalled and tried reconnecting but just will not work. So now have to use it manually which defeats the object of the whole idea. Please sort out you app so it actually works.

### 1/5 — Absolutely awful app!

*2022-12-03*

Truly awful app. If it’s not too late and you haven’t already installed a salus stat, choose a different make! 
Unfortunately I only learned of it after installers had already installed. 
- The app logs itself out every time you close it. 
- When connected, massive lag in communication with the boiler (if it connects at at all) 
- Support were woeful, and send canned responses instead of helping to find a solution.

### 1/5 — Can’t even register

*2021-11-07*

I’d like to be able to review the app properly having used it. But seeing as I can’t even create an account (I get an Invalid Credentials error) that doesn’t seem likely. From reading other reviews I can’t say I’m surprised. I didn’t choose this thermostat, my landlord’s boiler maintenance guy did. I wish I’d have been asked because I probably would have asked for anything but this evident piece of garbage. If you can’t make a decent smart home technology product, why bother?

## Frequently asked questions about RT310i

### What is the RT310i app?

The RT310i app allows you to control your SALUS RT310i heating system remotely. You can adjust temperatures and manage your home's heating from anywhere with an internet connection.

### What devices does the RT310i app support?

The RT310i app is available for iPhone and iPod devices.

### How often is the RT310i app updated?

The latest version of the RT310i app is 2.1.13, and it was last updated on May 28, 2025. This indicates a commitment to ongoing maintenance and improvements.

### What is the age rating for the RT310i app?

The RT310i app has an age rating of 4+, making it suitable for a wide range of users.

### Does the RT310i app have ads?

No, the RT310i app does not contain advertisements.

### What is the user rating for the RT310i app?

The RT310i app has a user rating of 1.8 stars based on 8 ratings. This suggests that while some users find it functional, there may be areas for improvement based on user feedback.

### When was the RT310i app first released?

The RT310i app was initially released on January 16, 2017.

## Version history (last 5 releases)

### 2.1.13 — 2025-05-28

General improvements

### 2.1.10 — 2024-02-26

Bug fixes

### 2.1.9 — 2023-08-21

Bug fixes.

### 2.1.8 — 2023-05-22

Add “Refresh“ button on device screen.
General improvement.
Fix bugs.

### 2.1.7 — 2021-08-18

1. General Improvement
2. Bug fixes

## More apps by Salus Limited

- [iT600](https://appshunter.io/ios/app/it600/id921422262)
- [JG Aura 2](https://appshunter.io/ios/app/jg-aura-2/id1074152226)
- [iT500 Plus](https://appshunter.io/ios/app/it500-plus/id1078113408)
- [SALUS Smart Home](https://appshunter.io/ios/app/salus-smart-home/id1120591363)
- [Neotherm Premium Lite](https://appshunter.io/ios/app/neotherm-premium-lite/id1601828303)

All apps by Salus Limited: https://appshunter.io/developer/670206272

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*
