# RTA Sharjah — user reviews

> 68 indexed App Store user reviews of RTA Sharjah by SRTA, rated 1.90/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/rta-sharjah/id1187003188/reviews
- App overview in markdown: https://appshunter.io/ios/app/rta-sharjah/id1187003188.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 11

## Newest reviews (12 of 68)

### 1/5 — Worst app

*2025-05-27, version 3.2*

The road planner via public transport is very bad, routes are wrong, bus info, and missing bus stops, very very bad and useless

### 1/5 — Difficult to use

*2025-05-20, version 3.1*

It is difficult to use and timings are not accurate. either it will be early or an hour and a half late.

### 1/5 — Worse app ever

*2025-05-12, version 3.0*

Its really shame to keep the service in same rate without any progress.

### 1/5 — App Keeps crashing after opening My trip

*2025-05-09, version 3.0*

The app keeps crashing after opening my current trip or map view. Cant check my booking status.

### 1/5 — Very bad app

*2025-05-07, version 3.0*

The doesn’t not work properly at allllllllllll and i’m trying to book a taxi and just automatically goes back to my home screen

### 1/5 — Very bad Experience !!!

*2025-04-27*

The app doesn’t work properly, always crashing , no responding from authority , worst experience ever !!!!

### 1/5 — Worst app

*2025-03-03, version 2.3*

You cant even log in through to the app when i tey to register a new account the app shuts down and when i use my old account it says its unvalid even tho it works on the website

### 1/5 — Untrained, arrogant drivers!

*2025-02-20, version 2.3*

The taxi driver was very , very, very arrogant. The taxi driver was very , very, very arrogant. The taxi driver was very , very, very arrogant. 

I am using it in many words to just make you realise how rude and unpleasant, yelling and arrogant he was. The reason he gave was that we sent a location which was inaccurate by 10 meters. How does that make an SRTA service so much unpleasant and uncomfortable? It was my minor kids who went into trauma and fear. I demand an in person meeting and an apology from this driver.

### 1/5 — Would not book taxi

*2025-02-20, version 2.3*

Terrible app. It would not book a taxi after multiple attempts.

### 1/5 — App Experience

*2025-02-03, version 2.3*

App is not functioning, cant access my account or change the password. Keeps asking for access, UAE Pass doesnt work with it, cant see where the taxi is at exactly. Your location isnt visible for the taxi driver. By far the worst app I had to use and needs a lot of improvement

### 1/5 — Worst

*2025-01-29, version 2.3*

Worst app ever they are not updating its version seems to be 2011 at least add some more bus stops signs that would make it better

### 1/5 — Useless application

*2025-01-11, version 2.3*

This app is not reliable, inaccurate and wong timing.

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad bad bad

*2026-02-11, version 3.10*

Very bad app

### 1/5 — App. Issues

*2026-01-11, version 3.10*

The application is not working properly and does not accept the OTO

### 1/5 — OTP invalid

*2026-01-11, version 3.10*

Not working

### 1/5 — Inefficient app

*2026-01-04, version 3.8*

I was trying to book a ride within the limits of khorfakkan city, however wasn’t able to as the app is giving me a message that I am outside city limits. Careem app works in fujairah but is not allowed to work in khorfakkan, I suggest cooperation with experienced taxi apps along with government app to boost tourism in eastern region and if it would be the same apps in all eastern region not an app for each emirate

### 1/5 — Such a national taxi

*2025-12-31, version 3.8*

Such a whole national Sharjah taxi you can never get a taxi

### 1/5 — When i want to navigate it crashed

*2025-11-04, version 3.8*

It is always crashing for intercity navigation by bus 
Journey planner>intercity > almamsha to Qusais Sonapore bus station > confirm trip 
Then suddenly crash every time

### 1/5 — Used to work fine. Now its useless

*2025-10-16, version 3.7*

It just says invalid token everytime I try to find a bus. So frustrating

### 1/5 — Outdated application

*2025-09-25, version 3.6*

Worse application ever built

### 1/5 — Worst

*2025-09-23, version 3.6*

Worst!!! Had to wait almost an hour every single time

### 1/5 — Cannot register, always crashing

*2025-06-22, version 3.2*

App needs to be improved

## Most praised reviews (10 highest-rated)

### 5/5 — Sabu

*2025-06-05, version 3.2*

It’s informative and useful

### 5/5 — Excellent & quick service !!!

*2025-06-02, version 3.2*

I was quite impressed by how quick the driver responded and showed up to my location at 4 am !!!

### 4/5 — Journey Planner

*2023-12-25, version 2.2*

Dear Team,
Appreciate your efforts in making life easy for commuters. Request back end team to modify journey planner location search with “contains” option rather than begins with text, this small change will help us to search much faster.
Best Wishes !

### 2/5 — App not working, showing loading only

*2026-02-08, version 3.10*

App not working, showing loading only

### 2/5 — Doesn’t work

*2025-12-20, version 3.8*

The app doesn’t work

### 2/5 — Ride Issue – Driver Marked as Arrived Before Reaching Location

*2025-07-23, version 3.2*

We had a disappointing experience with our recent taxi ride. The driver was unfamiliar with the location and appeared to have no clear directions. Worse, the app showed that the driver had “arrived” even before they actually reached the pickup spot, which made it hard to coordinate and caused unnecessary confusion. This affected our overall experience and made the ride far less convenient than expected.

Please look into this issue and consider reviewing how arrival times and GPS tracking are handled, as well as ensuring drivers are properly briefed on navigation tools.

### 2/5 — Need improvement

*2025-06-22, version 3.2*

Compared to other applications, this app feels very basic and poorly optimized. For example, when I type a name or search for a location, it doesn’t pop up or autocomplete, making it very difficult and time‑consuming to find the pick‑up or drop‑off point. Improving the search and suggestion feature would greatly enhance the user experience.

### 2/5 — App keeps crashing

*2025-05-22, version 3.1*

App keeps crashing and it takes time for the driver to call and why isn’t there an option for calling the driver? No number is available and we must wait for the driver’s mercy. 🤨

### 2/5 — Crashing

*2025-04-24, version 3.0*

After booking it crashes now, please fix asap

### 2/5 — Cannot register without a local mobile phone number

*2023-10-27, version 2.1*

Only a few area codes can be used.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*
