# RTIP on the go

> Mobile access to retired member health, dental, and travel coverage details and claims. (iPhone/iPad app by GreenShield.)

- Source: https://appshunter.io/ios/app/rtip-on-the-go/id1592105302 (this page in markdown: same URL + `.md`)
- Developer: [GreenShield](https://appshunter.io/developer/1714486642)
- Category: Finance, Medical
- Price: Free
- Rating: 4.80/5 from 13 App Store ratings · 18 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.0 · 183 MB
- Languages: American English, French (France)
- Released: 2021-12-17
- Data updated: 2026-08-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/rtip-on-the-go/id1592105302/reviews.md

## What is RTIP on the go?

OTIP’s retired members can access their health, dental, and travel coverage with ease. RTIP on the go allows you to :
-	Check whether a health service or item is covered under your plan, and how much will be covered.
-	Find a health provider near you
-	Submit a claim or check the status of an existing claim
-	Search your claims history and get the real time status of recently submitted claims as well as details of previously processed claims.
-	Access your digital ID card (this is also your travel card if you have travel benefits) 
-	Easily access to OTIP’s Help Centre

## Key features

- Check coverage details
- Find health providers
- Submit and track claims
- View claims history
- Access digital ID card
- Access Help Centre

## Recent user reviews (10 of 18)

All indexed reviews: https://appshunter.io/ios/app/rtip-on-the-go/id1592105302/reviews.md

### 5/5 — Garbage

*2026-03-05*

The update doesn’t work. When I click update it takes me back to the APP store to click open. Then around and around over and over again. Useless

### 1/5 — Very Poor Functionality

*2025-08-05*

As noted by others: 1. The facial recognition is unreliable: it worked once, but even though it is turned on in Settings in the app and in the iOS, the facial recognition screen is not being served. 

The sign-in screen field for the password seems to be set up incorrectly: the iOS responds by offering to CREATE a password, rather than offering to fill in the existing password.

I have attempted to filter the claims by client, type of claim, and date range, in order to see how much I have left this year for para-medical services. I have attempted this several times and each time the app fails, closes, and serves the log-in screen. Of course the filter settings are lost and have to be set again, then it fails, repeat, repeat. IT WOULD BE VERY HELPFUL IF A DASHBOARD WERE TO BE ADDED WHICH SHOWS THE DESCENDING BALANCE FOR EACH TYPE OF CLAIM INSTEAD OF HAVING TO RUN A REPORT.

### 3/5 — New claims

*2025-03-17*

It’s not very user friendly if you’re making a claim for the first time.

### 5/5 — RTIP on the Go

*2024-09-19*

As far as submitting claims, the process couldn’t be easier. I imagine with time they will make it even better by allowing you to know how much remains for a given therapy. I haven’t traveled, so I haven’t experienced submitting those claims. I hope our tip keeps up the great development of this APP.

### 1/5 — Useless app

*2024-04-12*

It never recognizes face recognition. Always have to go on web site so what’s the point of having an app????

### 1/5 — Weird screens

*2024-02-29*

When I log into the ap it goes to the screen I want and then quickly scrolls sideways to the login screen every single time.  I can’t get into the ap.  🤷‍♀️

### 5/5 — Claim submission

*2024-01-26*

Easy to use!

### 1/5 — Garbage App

*2023-09-07*

Difficult to use, chaotically written, and unworthy addition to RTIP service. Your phone staff are amazing…your app creators are not.

### 4/5 — Trouver un fournisseur

*2023-07-26*

J’ai eu de la difficulté à trouver mon fournisseur de massothérapie. Quand je cherchais à l’endroit où on demande trois renseignements numéro de téléphone, nom de l’entreprise et nom de famille on me disait toujours qu’il y avait un champ vide alors qu’il ne l’était pas. J’ai finalement trouvé mon fournisseur à l’aide du nom de famille. Par contre ce n’était pas la bonne adresse (son adresse avant un déménagement) mais impossible de la changer. Toutefois c’était le bon numéro de licence. Alors j’ai soumis de cette façon.

### 4/5 — Great Back Up

*2023-06-06*

This Ap works quite well. When I first started to use it, I misinterpreted a question. My claim was rejected but, by speaking with the app resource contact, I was able to realize where I make my mistake and correct it. That path made all the difference.

## Frequently asked questions about RTIP on the go

### How secure is RTIP on the go?

While specific security protocols are not detailed, the app is developed by Green Shield Holdings Inc. and is available on iPhone and iPad, suggesting it adheres to standard mobile security practices for financial and health information.

### What types of claims can I submit with RTIP on the go?

RTIP on the go allows you to submit claims for health, dental, and travel coverage. You can also check the status of existing claims and search your claims history.

### Can I access my insurance information offline with RTIP on the go?

The description does not specify offline access capabilities. Typically, to submit claims or check real-time statuses, an internet connection would be required.

### How often is RTIP on the go updated?

The app was last updated on March 2, 2026, with version 3.8.0. This indicates a relatively recent update, suggesting ongoing maintenance and potential feature enhancements.

### What devices are supported by RTIP on the go?

RTIP on the go is available for both iPhone and iPad devices, allowing retired members to access their information on Apple's mobile platforms.

### What is the user sentiment for RTIP on the go?

The app has a high rating of 4.8 stars from 13 ratings, indicating generally positive user sentiment regarding its functionality and ease of use.

### Is RTIP on the go suitable for all ages?

RTIP on the go has an age rating of 17+, suggesting it is intended for adult users who are managing their own insurance benefits.

## Version history (last 5 releases)

### 4.3.0 — 2026-07-16

Various bug fixes and enhancements

### 4.2.2 — 2026-06-20

Various bug fixes and enhancements

### 4.2.1 — 2026-06-15

Various bug fixes and enhancements

### 4.2.0 — 2026-06-08

Various bug fixes and enhancements

### 4.1.0 — 2026-05-11

Various bug fixes and enhancements

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All apps by GreenShield: https://appshunter.io/developer/1714486642

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*