# RTP Federal Credit Union — user reviews

> 29 indexed App Store user reviews of RTP Federal Credit Union by R T P FEDERAL CREDIT UNION INC, rated 4.81/5 from 513 ratings.

- Source: https://appshunter.io/ios/app/rtp-federal-credit-union/id635738890/reviews
- App overview in markdown: https://appshunter.io/ios/app/rtp-federal-credit-union/id635738890.md
- Rating breakdown: 5★ 429 · 4★ 38 · 3★ 7 · 2★ 3 · 1★ 9

## What do users think of RTP Federal Credit Union?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use and navigate
- 🚀 Fast and accurate transactions
- 📱 Convenient mobile deposits
- ✅ Works well for checking balances
- 💡 Quick check feature without login
- 🔒 Supports Touch ID for security
- ✨ Clean and intuitive interface
- 💯 Great for those without computer access

**Cons**

- 🐛 Loan payment functionality broken
- 👎 Lacks Apple Pay/Google Pay
- 👴 Outdated app design
- 🐌 Slow performance
- ❌ No in-person branch support for issues
- ⏳ Transactions not real-time on weekends
- 📝 Unnecessary sentence for mobile deposits
- 📏 Mobile deposit doesn't support legal length checks
- 🔓 Security bug with Quick Balance feature

**Commonly reported bugs**

- Cannot make auto loan payments
- Mobile deposit approval issues
- Weekend transactions not reflecting until Monday
- Security vulnerability allowing unauthorized balance view
- Mobile deposit does not support legal length checks

**Most requested features**

- Implement Apple Pay/Google Pay
- Update app design and functionality
- Real-time transaction updates
- Improve mobile deposit process
- Support legal length checks for mobile deposit
- Fix security bug with Quick Balance

## Newest reviews (9 of 29)

### 4/5 — Good banking app!

*2014-10-22, version 4.1.1.0*

Good banking app!

### 5/5 — Great app!

*2014-08-15, version 4.1.1.0*

Mobile checking is the best...I love the fact that I can deposit checks without leaving the house.

### 5/5 — Just Great

*2014-03-14, version 4.0.0.1*

This app is fast and accurate. Very easy to navigate different accounts , transfer funds, and keep an eye on recent transactions. Mobile deposit is a great addition.

### 5/5 — Works!

*2014-03-07, version 4.0.0.1*

Just downloaded today and so far it works great.

### 5/5 — Love the RTP app

*2014-03-04, version 4.0.0.1*

It's very quick and easy to check balances and make transfers...

### 5/5 — Works like a Charm!

*2014-01-02, version 4.0.0.1*

SSIA!

### 4/5 — Rtp review

*2013-08-19, version 3.2.0.0*

I find this more useful than on line with my computer.  Thank You

### 4/5 — Finally an app!

*2013-07-23, version 3.2.0.0*

I love that I can make quick and easy transfers when necessary. This app is so easy to use. Definitely helps us keep our checking on track when on the go.

### 5/5 — Works great !

*2013-06-22, version 3.2.0.0*

Love it !  Works great. No crashes freezes or glitches. Good job !

Still would like access to pending debits on all e-banking ;-)

## Most critical reviews (10 lowest-rated)

### 1/5 — Sorry

*2026-08-14, version 2026.04*

It has far less features compared to the other banking apps, it’s 2026, not 2015

### 1/5 — We can’t make auto loans payments

*2025-06-24, version 2025.2.2.3*

Don’t work

### 1/5 — FIX IT

*2025-04-22, version 2025.2.2.3*

Since the last update we aren’t able to pay our loan through the app!!! Please fix it because we need to make a loan payment!!!

### 1/5 — Outdated App

*2024-06-09*

The app is very outdated and could use major help. Looks like they haven’t touched it for years

### 1/5 — This stinks

*2020-07-17, version 6.3.1.47*

Cheap software, not intuitive at all for clicking on an X to activate a process, huh?  Then it’s as snail slow,  there is no option to drop by a branch and have issues resolved because there’s no WiFi in the bank, and all branches are closed to customers.   The get better software.  Doing business on the cheap !!!!

### 2/5 — Mobile Pay

*2024-08-19, version 2024.4.0.10*

Now that everything is digital you would expect most if not all to provide apple pay or google pay👎🏾

### 2/5 — Allows unauthorized access to account balances.

*2016-04-16, version 5.0.1*

Version 5.0.1.5 has bug where anyone can open the app on your phone, select 'More' at bottom of Login screen which allows them access to the apps settings. From there they can turn on the 'Quick Balance' option, then go back to the app Login screen and view your account balances. This is a bad feature. The 'More' button should not be on the Login screen or it should not be allowed access to options that allow your account information to be viewed by anyone. Please fix ASAP.

### 3/5 — LOVE THIS APP!!

*2016-07-01, version 5.0.1*

This app is fast, easy to navigate, and I love the quick check!  In settings you can set it to allow you to swipe down for a quick check without having to login- it doesn't do that by default.  5 stars!!

### 4/5 — Check deposit

*2016-06-02, version 5.0.1*

Mostly love the convenience. But does not support legal length checks for deposit. At least it doesn't for me.

### 4/5 — App works well, almost there.

*2016-01-05, version 4.6.3.0*

The app works well, relatively stable and reliable, it does pretty much what it is setup to do.  It gets four stars because I think the bank itself could be more electronic but it is getting there and this app is a huge step in the right direction.

## Most praised reviews (10 highest-rated)

### 5/5 — Superlative Service

*2023-05-27, version 2023.3.0.1*

I first joined RTPCU in June of 1984. In thirty-nine years I have not had another financial institution!! I’ve ALWAYS received great service by friendly knowledgeable staff. 

The advent of your online banking app has saved me money and time. I have used it exclusively for more than ten years without issue!! 

I HIGHLY RECOMMEND IT!!!

### 5/5 — Check for mobile deposits it’s impossible to approve by bank always problem

*2020-05-01, version 6.0.1.44*

I have to stop by in person to deposit checks. So annoying!!!

### 5/5 — Needs an overhaul.

*2019-07-02, version 5.12.43*

I love my bank, but this app needs some serious overhauling.

If I do anything on the weekend, the app doesn’t show those charges until Monday morning. That means I really don’t have a solid standing on my transactions. I am better off with a check book and pen. No matter what time, day or anything, this app should always reflect real time transactions. That is why it is there correct? I am suppose to be able to check my finances at 4am if I wanted to and know where I stand. 

Secondly, if I am using the app for my account, writing out a complete sentence to say I am doing mobile deposit is smart, but also an overkill. 

Third, I suggest looking at the competitors apps. RTPFCU have to see what they are doing and what is desperately missing on this app (functionality and etc). By doing that, they can actually see what people really want from a bank app (i.e. Wells Fargo App) and implement this changes effectively.

### 5/5 — Mobile deposit

*2018-09-12, version 5.10.1.40*

I think it’s RIDICULOUS you have to write a whole sentence on the back of a check outlining RTPFCU when I’m clearly depositing to an RTPFCU account.

### 5/5 — Love!

*2017-07-09, version 5.3.4.19*

This RTP FCU app make it so easy to check & keep up with my account! Thank you so much!!!

### 5/5 — So perfect

*2016-08-28, version 5.2.5*

I love this app! I love RTPFCU and this app makes banking incredibly simple!

### 5/5 — Excellent App!! Love it!!

*2016-07-22, version 5.0.1*

I've been a RTP member for years and they have seamlessly transitioned into this sign of the times do everything you need to do with this app regarding your money! It is a state of the art personal banker at your finger tips. Check balances on all accounts and transfer money with this user friendly app during your own personal banking hours- whenever you want!

### 5/5 — App

*2016-01-12, version 4.6.3.0*

Works well

### 5/5 — Really Nicely Done

*2015-09-21, version 4.6.3.0*

This app is so much nicer than my previous CU's app. It supports Touch ID for security, the interface is very clean and easy to use, and the design is extremely fit for purpose - a transactional tool for moving money. Well done!

### 5/5 — Love the app

*2015-02-26, version 4.4.0.0*

I'm stuck at home in the snow and just made a mobile deposit. Love it. It's a great app for those who don't always have access to a computer or can't get in to the credit union.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
