# RTS Plus — Transportation in Gainesville

> Door-to-door paratransit booking and real-time tracking for eligible riders. (iPhone/iPad app by Via Transportation, Inc..)

- Source: https://appshunter.io/ios/app/rts-plus/id6480122954 (this page in markdown: same URL + `.md`)
- Developer: [Via Transportation, Inc.](https://appshunter.io/developer/657777018)
- Category: Travel, Navigation
- Price: Free
- Rating: 2.30/5 from 3 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 134 MB
- Languages: American English, European Spanish
- Released: 2024-05-14
- Data updated: 2026-09-06
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/rts-plus/id6480122954/reviews.md

## What is RTS Plus?

RTS Plus Paratransit is a door-thru-first-door public transportation service designed for individuals with disabilities who are ADA Paratransit Eligible and unable to utilize the Regional Transit System (RTS) fixed route service independently. The service features specially trained bus operators, accessible vans, and buses with wheelchair lifts to help individuals with difficulty navigating stairs.

RTS Plus riders can access shopping, social events, restaurants, medical appointments, hospitals, schools, jobs, and more. RTS Plus does not provide emergency medical transport services.

Regional Transit System (RTS) also operates affordable origin-to-destination
transportation through MicroTransit within designated zones in Gainesville.

HOW IT WORKS:
- To book a ride using your smartphone, simply set your pickup and drop-off address, choose a pickup or drop-off window, and indicate if you're bringing additional passengers. You can also book a ride over the phone by calling and speaking with one of our dispatchers.
- Your bus fare can be paid in advance on your smartphone with a credit or debit card or on the day of your ride to the bus operator with cash. Our bus operators do not have change, so exact fare is needed.
- You will receive an automated call or text reminder a day before your scheduled trip. You will also receive a call or text when your bus operator is on the way and upon arrival. The RTS Plus rider app lets you track your ride status in real-time!
- Once the bus operator arrives at your pickup location, they will wait 5 minutes for you to appear. If they arrive early, the bus operator will wait until the start of your pickup window before starting the 5-minute wait period.
- RTS Plus is a shared ride service, which means you may not go directly to your destination without your bus operator picking up or dropping off other riders along the way.

Questions? Contact us via email at RTSCS@Cityofgainesville.org or call 352-393-RIDE.

## Key features

- Door-to-door paratransit service
- Book rides via smartphone or phone
- Real-time ride tracking
- Automated trip reminders
- Advance or cash payment options
- Accessible vans and buses

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/rts-plus/id6480122954/reviews.md

### 5/5 — User Friendly

*2026-02-19*

APP is easy to understand and use

## Frequently asked questions about RTS Plus

### Does RTS Plus have ads?

Yes, RTS Plus contains advertisements. This is common for free transit applications that offer their services without a direct user fee.

### What is the rating for RTS Plus?

RTS Plus has a rating of 3.0 stars based on 2 user reviews. This indicates a mixed reception from its user base.

### How do I book a ride with RTS Plus?

You can book a ride using your smartphone by entering your pickup and drop-off addresses, and selecting a pickup or drop-off window. Alternatively, you can book a ride by calling a dispatcher.

### What payment methods does RTS Plus accept?

You can pay your bus fare in advance on your smartphone using a credit or debit card. On the day of your ride, you can pay the bus operator with exact cash. Please note that bus operators do not provide change.

### Can I track my RTS Plus ride in real-time?

Yes, the RTS Plus rider app allows you to track your ride status in real-time. You will also receive automated calls or texts when your bus operator is on the way and upon arrival.

### What devices is RTS Plus available on?

RTS Plus is available on iPhone and iPod devices. It is designed for users who have these Apple mobile devices.

### Is RTS Plus suitable for emergency medical transport?

No, RTS Plus is a public transportation service and does not provide emergency medical transport services. It is intended for general travel needs like shopping, appointments, and social events.

### How often is RTS Plus updated?

The latest version of RTS Plus is 4.27.1, last updated on May 11, 2026. This suggests a relatively recent update cycle for the application.

## Version history (last 5 releases)

### 4.29.1 — 2026-08-20

Performance improvements and bug fixes

### 4.27.16 — 2026-07-03

Performance improvements and bug fixes

### 4.27.1 — 2026-05-11

Performance improvements and bug fixes

### 4.26.12 — 2026-04-26

Performance improvements and bug fixes

### 4.26.10 — 2026-03-09

Performance improvements and bug fixes

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## More apps by Via Transportation, Inc.

- [Via — smarter mobility.](https://appshunter.io/ios/app/via-smarter-mobility/id657777015)
- [Via Driver](https://appshunter.io/ios/app/via-driver/id1121194508)
- [ArrivaClick - Powered by Via](https://appshunter.io/ios/app/arrivaclick-powered-by-via/id1200453687)
- [Newcastle Transport On Demand](https://appshunter.io/ios/app/newcastle-transport-on-demand/id1329380356)
- [Keoride NSW](https://appshunter.io/ios/app/keoride-nsw/id1351762596)
- [Shuttle - powered by Via](https://appshunter.io/ios/app/shuttle-powered-by-via/id1409632394)

All apps by Via Transportation, Inc.: https://appshunter.io/developer/657777018

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*