# Rubio's — user reviews > 211 indexed App Store user reviews of Rubio's by Rubio's Restaurants, Inc., rated 4.80/5 from 16,119 ratings. - Source: https://appshunter.io/ios/app/rubios/id1444744071/reviews - App overview in markdown: https://appshunter.io/ios/app/rubios/id1444744071.md - Rating breakdown: 5★ 14,455 · 4★ 922 · 3★ 249 · 2★ 110 · 1★ 383 ## What do users think of Rubio's? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Friendly and fast customer service - 🚀 Convenient for pickup orders - 👍 Great value and excellent meals **Cons** - 🐛 Glitchy and buggy app - 🔒 Weak security features - 🔍 Lack of customization options - 💰 Automatic tip inclusion - 🚫 Unable to use gift cards or rewards **Commonly reported bugs** - App crashes when trying to access rewards - Order status and wait times are inaccurate - Login and password reset issues - Inability to use saved payment methods **Most requested features** - Add Apple Pay integration - Provide a section for special instructions - Allow customization of side items - Improve rewards program and coupons ## Newest reviews (11 of 211) ### 3/5 — Tacos *2026-07-28, version 6.6* Tacos are good the manager is cool and nice ### 3/5 — Needs an Update *2026-06-30, version 6.5* When ordering multiple entrees, it limits the sauce. Which is fine if it worked correctly. It only reads as one entree when there’s multiple so you have to go without when ordering delivery or call into the location and explain that the app doesn’t work correctly and you’d like to have the appropriate amount for the food ordered. It’s been like that for awhile and I have screenshots if needed. ### 5/5 — Love Rubio’s! *2026-06-27, version 6.5* Love Rubio’s since ever since living in its home surf + turf, aka, San Diego! Now living in OC. App is great and easy to order/customize. Rubio’s in Irvine on Harvard/Main is the best, with the greatest customer service/chef Team! ### 5/5 — Love O’Side Rubio’s *2026-06-26, version 6.5* I have been going to this location for many years. I was so sad when they had a fire and it was closed for a couple years. But now it’s open and it’s new. The staff is amazing. The food is always so good. My favorite is a classic shrimp burrito, but now they changed the name. Add double protein and make it a surf and turf with Carne Asada. So yummy. ### 3/5 — Minimal Customization *2026-06-17, version 6.4* I appreciate the variety of menu items, but we have a number of food allergies and would like the option to remove tomatoes from everything…like queso blanco. ### 5/5 — Delectable food *2026-06-16, version 6.4* Yeah, delectable food I love churros thank God, you have Mr. Pibb ### 5/5 — We love this Rubios *2026-05-31, version 6.3* We love Rubios. It’s a great. ### 5/5 — Accurate and Timely *2026-04-22, version 6.3* My orders are always accurate and usually beat the estimated time of delivery. Well done Rubio’s!! ### 5/5 — Corona CA Ontario Store *2026-04-17, version 6.3* This has to be the best restaurant in Corona. The staff is amazing and the order is always correct. These people treat me like family. Great management and wonderful place. ### 5/5 — Delivery *2026-03-31, version 6.2.2* I started trying to place an order 1 hour ago, and I’m still waiting, hungry! I don’t know what the problem is , but I won’t put up with this again. I hope you folks can get it right! ### 2/5 — Food amazing app stinks *2026-03-29, version 6.2.2* Food is amazing. Everything’s fresh delicious I love it but the app now the customization is taken off or it’s not working the points get lost. It’s just really annoying. ## Most critical reviews (10 lowest-rated) ### 1/5 — No salsa *2026-08-01, version 6.6* Unable to add salsa choices to order ### 1/5 — Horrible *2026-07-18, version 6.5* Always logs you out and then you have to sign back in but then it won’t let you until you reset your password, but the kicker is it never sends you the reset link… waste of time ### 1/5 — Signing up *2026-07-17, version 6.5* I like the food but they don’t know how to make an app. I go to sign up, do everything correct and it keeps telling my password won’t work when I do everything it asks!! ### 1/5 — Can’t login *2026-06-19, version 6.4* Unable to log into claim rewards, but there are no problems with ordering as a guest. My chances of eating here are nil since I can easily eat at another place and claim rewards. ### 1/5 — Soooo sloooooow *2026-06-16, version 6.4* Amazing food. Horribly slow. Especially with the online orders. Rarely ready on time. Order earlier! ### 1/5 — unable to log in *2026-06-13, version 6.3* i can log in with my password on the web browser but when i try to use this app it says password invalid. i have tried changing my password and continue to have the same issue. ### 1/5 — Worst Sign Up Process ever *2026-05-10, version 6.3* This app’s sign up process was the worst experience I have had. No fields worked non-stop non-descriptive errors, yet still charging my card. Called store guy was nice but no clue what to do or my recourse for paying 4 times. I will not be ordering through the app anytime soon nor eating here! ### 1/5 — Can't log in can't make a new account apple login doesn't work the app creators is garbage *2026-05-05, version 6.3* Want to use app for perks but the app sucks ### 1/5 — App is not user friendly *2026-04-20, version 6.3* The local Rubio’s only uses the app. The app doesn’t scan in the system. ### 1/5 — App is TRASH *2026-02-25, version 6.2.2* Numerous errors and no way to get timely support. ## Most praised reviews (10 highest-rated) ### 5/5 — Great service and excellent food *2026-08-02, version 6.6* The workers here make the food with love ! ### 5/5 — Oside Store Rocks *2026-07-28, version 6.6* Although I often order “to go” from the La Jolla store, my last two visits to the Oceanside store for tacos for lunch to be served “for here” were exceptional! ### 5/5 — Best RUBIOS TEAM- Ramona! *2026-07-26, version 6.5* I love Rubios and I come frequently and the team at Ramona is amazing. Friendly efficient and welcoming.;) thanks! ### 5/5 — Awesome review *2026-07-23, version 6.5* Yummy ### 5/5 — Great *2026-07-22, version 6.5* Love the service . Always get warm welcome greeting. ### 5/5 — The new app is terrible *2026-07-22, version 6.5* The new app is bad, hard to find what you want, customization feels limited and you can’t even add sour cream. How do you not have sour cream as an option with tacos and/or burritos? I’m not sure I’ll be back, too frustrated… ### 5/5 — Beat the Lines *2026-07-22, version 6.5* The app is pretty slow but ability to place an order just 10 min before you arrive yields huge conveniences ### 5/5 — Great every time *2026-07-21, version 6.5* Shout out to the amazing staff at McClintock & Guadalupe! They are friendly, accurate, and consistent. I am always greeted, the food is prepared with care, and the salsa bar is kept clean and full. Thank you to the best Rubio’s team. ### 5/5 — So good! *2026-07-21, version 6.5* The consistency of the food tasting great is amazing. I eat Rubio’s A LOT and I have never been disappointed. ### 5/5 — Fish Tacos *2026-07-06, version 6.5* Yummy for Tummy --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*