# Ruby Tuesday Hong Kong — user reviews

> 18 indexed App Store user reviews of Ruby Tuesday Hong Kong by Asia Pacific RT Hong Kong Limited, rated 3.00/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/ruby-tuesday-hong-kong/id1504230705/reviews
- App overview in markdown: https://appshunter.io/ios/app/ruby-tuesday-hong-kong/id1504230705.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 3 · 2★ 0 · 1★ 3

## Most critical reviews (10 lowest-rated)

### 1/5 — 填form先送生日送coupon

*2026-05-10, version 6.5.46*

多謝哂你喎，以家送生日電子coupon有幾難呀，仲要落黎填form等7日先有！唔想比就唔好比啦，小器！

### 1/5 — 多舊魚

*2023-05-17, version 5.7.6*

qr code落單要dl個app 入到app又要做會員
未見過咁麻煩既落單系統

### 1/5 — Poor dine in service arrangement for po lam branch

*2021-09-13, version 4.14.12*

How to revoke the consent for my data to marketing purpose?

### 1/5 — App not working, Hotline suspended

*2021-05-26, version 4.13.27*

Transferring my virtual card from old app.  Download new App but country code not functioning, cannot log in.  Ruby Tuesday staff asked me to call Hotline.  Hotline is suspended.  Not a good customer experience!!!  :((

### 1/5 — Fail to update

*2021-02-12, version 4.12.36*

Not able to update 4.12.36 version on iPhone SE2, using IOS 14.4

### 1/5 — New version is rubbish

*2020-09-08, version 4.10.41*

Can't load anything

### 1/5 — Unable to login

*2020-08-28, version 4.11.3*

Input my phone number but unable to login.

### 1/5 — Login not working

*2020-06-24, version 4.9.5*

I’m a elite plus member, however cannot sign in to the new app. How am I supposed to display my membership at your outlets? Please fix IMMEDIATELY!!

### 1/5 — Can’t sign in

*2020-05-29, version 4.9.5*

Can’t sign in at the latest version!!!!!

### 1/5 — Existing member can’t log in but forced to create a new membership

*2020-05-12, version 4.8.27*

Old app can’t be used.  Then I download a new app.  However, existing member can’t log in but forced to create a new membership.  I don’t think it’s tested before launched.  Need to improve.

## Most praised reviews (8 highest-rated)

### 5/5 — 會員訂座可否保存記錄，例如姓名、電郵等？

*2024-08-13, version 5.8.42*

不用每次都要輸入，反正個QR code membership都喺晒app入面，謝謝🙏🏻

### 5/5 — 更新中，請稍後再來

*2021-11-07, version 4.14.12*

不知何解，下載完apps之後，打開用不了，永遠顯示：更新中，請稍後再來

### 5/5 — 新app

*2020-05-27, version 4.9.5*

新app 介面清晰好多, 係會員個頁冇再以為有野load 出嚟🤣

### 5/5 — Easy to use

*2020-05-14, version 4.8.27*

Just input my phone number and the app retrieved my membership information in one second.

### 3/5 — My Offers's details not scrollable

*2020-09-30, version 4.11.3*

My Offers's details not scrollable, ie. not able to read the details of my free meal menu.

### 3/5 — Don’t  have expiry day

*2020-05-15, version 4.8.27*

I updated the app yesterday, but it can’t show the membership expiry day! How it can fix it

### 2/5 — Can’t open the apps.

*2021-04-23, version 4.13.27*

Can’t open the apps，經常顯示「更新中」。

### 2/5 — Can’t login

*2020-05-18, version 4.8.27*

Cannot receive the SMS notification to log in

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-23.*