# RUCKUS Cloud by CommScope — user reviews

> 7 indexed App Store user reviews of RUCKUS Cloud by CommScope by Ruckus Wireless International Inc., rated 2.50/5 from 16 ratings.

- Source: https://appshunter.io/ios/app/ruckus-cloud-by-commscope/id1445349828/reviews
- App overview in markdown: https://appshunter.io/ios/app/ruckus-cloud-by-commscope/id1445349828.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 1 · 2★ 6 · 1★ 5

## Most critical reviews (7 lowest-rated)

### 1/5 — Doesn’t work

*2023-10-13*

The app was working , but now I can’t even login.

### 2/5 — Cannot connect either

*2022-02-03, version 1.7.4*

I also can no longer connect to the cloud using the app.  Used to be able to, but now just tried to fetch initial settings from server.  App is useless if it does not work.

**Developer response:** Hello, we are sorry for the inconvenience. This problem should be resolved with the latest version. Please try it and let us know. You can reach out to us at mobile@commscope.com for any other issues you face.

### 2/5 — Never works well now won’t work at all.

*2022-01-31, version 1.7.4*

I’ve been using this app for multiple years but it’s never been great. Lately I can’t login in. Always trying to fetch data. I’ve tried uninstalling, reinstalling. Latest phone and firmware.

**Developer response:** Hello, we are sorry for the inconvenience. This problem should be resolved with the latest version. Please try it and let us know. You can reach out to us at mobile@commscope.com for any other issues you face.

### 2/5 — Worked Until 15.1

*2021-10-28, version 1.5.1*

App worked amazingly well until iOS 15.2 update. Now it just sits and spins, trying to fetch initial data from the server.  Guess it’s time to wait for an update from Ruckus.

**Developer response:** Hello, we are sorry for the inconvenience. This problem should be resolved with the latest version. Please try it and let us know. You can reach out to us at mobile@commscope.com for any other issues you face.

### 2/5 — Nice Idea Poor Execution

*2020-12-11, version 1.3.0*

Works well if I’m managing my APs but if I’m trying to access my customers it always gives an error and I can never pull up my MSP customers.

**Developer response:** Hello, we are sorry for the inconvenience. This problem should be resolved with the latest version. Please try it and let us know. You can reach out to us at mobile@commscope.com for any other issues you face.

### 5/5 — Powerful Wireless Performance and Easy to Use

*2022-12-10*

Setup is very easy, just a few clicks and all ready. The wireless coverage has so much improvement from the ISP wireless router. Will buy one more access point for my garden and can enjoy working from garden in the summer.

### 5/5 — Amazing app, few things that would make it even better though

*2021-07-22*

Love this application and it works really well, a few little things that would make it even better: 
- native resolutions for iPad (it works on iPad but just scales iPhone dimensions)
- ability to modify the LAN ports on  ruckus H510 (as still have to log into the full site to modify the VLANs) 
- IOS widgit that will display the venue, AP and notification numbers for all the information without logging into the app.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*