# Rue La La - Shop Top Fashion — user reviews > 190 indexed App Store user reviews of Rue La La by Rue La La, rated 4.90/5 from 150,752 ratings. - Source: https://appshunter.io/ios/app/rue-la-la-shop-top-fashion/id373179553/reviews - App overview in markdown: https://appshunter.io/ios/app/rue-la-la-shop-top-fashion/id373179553.md - Rating breakdown: 5★ 136,815 · 4★ 9,739 · 3★ 2,185 · 2★ 727 · 1★ 1,286 ## What do users think of Rue La La? Overall sentiment: positive **Pros** - 💎 High-quality merchandise - 💰 Great prices and value - 🎁 Diverse product selection - 🚚 Mostly good shipping experiences - 🤝 Excellent customer service **Cons** - 🐢 Slow shipping and delivery times - 🤷‍♀️ Inconsistent inventory and availability - 🤔 Confusing return/refund policies - 🔍 Frustrating search and filtering - 🤖 Buggy app and website issues **Commonly reported bugs** - Incorrect item descriptions and photos - Glitches in the checkout and order process - Syncing issues between app and website - Unreliable account and order history **Most requested features** - Add a favorites/wishlist feature - Improve search and filtering capabilities - Provide more size and color options - Enhance the app experience - Offer a loyalty/rewards program ## Newest reviews (17 of 190) ### 5/5 — Todo bello *2026-07-14, version 19.35.0* 5 ### 5/5 — Love, the clothes and the shoes and the bargains *2026-07-12, version 19.35.0* ❤️ ### 4/5 — Solid deal site *2026-07-11, version 19.35.0* Sometimes some great deals (but a lot of redundant, repackaging of the same things at the same prices) and searchability isn’t great. That said, have definitely saved $ and bought things I otherwise wouldn’t have thanks to RLL! ### 5/5 — Love this App *2026-07-10, version 19.35.0* My favorite App, I found good brands, good quality products and excellent prices. Thank you! ### 5/5 — La mejor 💫 *2026-07-01, version 19.34.0* me encanta todo 😎 ### 5/5 — Awesome *2026-06-22, version 19.33.0* Always great ! ### 5/5 — Good products - exc customer support *2026-06-16, version 19.33.0* Great variety ### 5/5 — Love Love Love *2026-06-15, version 19.33.0* Love this brand great quality and prices for us working girls who love all things beautiful but on a tight budget!! ### 5/5 — Good deals *2026-06-02, version 19.31.0* Love shopping at Rue LaLa ### 4/5 — It’s like Christmas *2026-05-24, version 19.30.0* Although I can’t buy the big brands I’m still enjoying the various products I’m finding at RueLala. And the great thing is,everybody in my neighborhood or friends make compliments. I’m German and living in Florida needs a different outfit than I was used to my long life. Here I find things that I like and they are very often exceptional in color form or price. I just love RueLala ❤️ ### 5/5 — LoveMy Rue *2026-05-20, version 19.29.0* My store my favorite store ### 5/5 — Review *2026-05-18, version 19.29.0* Amazing site ♥️ ### 5/5 — Love it *2026-05-17, version 19.29.0* I’ve been with rue Lala since 2009 and I love the savings ### 5/5 — Rue la La❤️ *2026-05-15, version 19.29.0* Best experience ### 5/5 — The App stopped working today 5/14/26 *2026-05-14, version 19.28.0* It’s a great app, but I think it went down last night. ### 5/5 — Amazing! *2026-05-02, version 19.26.0* I love this website—I find everything I like, and at a good price. ### 5/5 — TERRIFIC *2026-04-21, version 19.25.0* I can always find something. Husband not thrilled but I am. 🙀GiGi. ## Most critical reviews (10 lowest-rated) ### 1/5 — Filters are bad *2026-08-17, version 19.39.0* Filters and search options are very limited. ### 1/5 — Cancel more than half of orders for no reason without refund *2026-07-24, version 19.37.0* Successfully purchased an item, got the confirmation and money charged to my card. Next day merchant canceled order. Three days later successfully made purchase of same item again (one of three left according to app). Purchase again charged to my account. Next day purchase canceled by merchant. Now five days later and both charges still on my card and item still available according to website and app. What’s up? Picking and choosing who you will sell to? ### 1/5 — Hi *2026-06-26, version 19.33.0* I was planning to buy a Rolex and wanted to offer a special price, but I can't get in touch with anyone; I enter my phone number, but I still can't make contact. ### 1/5 — Return is a hassle *2026-03-15, version 19.20.0* AI assistant is worthless ### 1/5 — Annoying pop up app rating *2025-11-29, version 19.14.0* Too annoying the pop up about rating the app!!!! ### 1/5 — Bad sets and expensive cooking pots and pans 2 big set *2025-07-01, version 19.5.0* Terrible set pots and pans ### 1/5 — Beware of shipping policies! *2025-05-03, version 19.2.0* RueLaLa led me to believe that if I paid $24+ more I would receive my item in 2 days expedited. NOPE. This shop operates M-F, no weekends. FedEx is open where I live, but apparently not in Kentucky. So don’t bother with quick shipping. RueLaLa can’t do it and I’ll be asking for my shipping fee to be credited. ### 1/5 — Online Purchasing Issues *2025-02-06, version 18.3.0* I updated my Apple-Pay shipping address and it took 2 hours to get my order placed for the app to receive the update. ### 1/5 — They sell fake bags! *2025-01-24, version 18.2.0* I bought a YSL sunset bag from them ant it turned out fake! scamers don’t fall for their prices! Their items are worth nothing ! ### 1/5 — Confused *2025-01-19, version 18.1.1* I placed an order last week that I need to make a return and my account history continues to say that I have -0- orders. I got teary eyed trying to find order to return too big white Sorels & fur Birkenstocks ## Most praised reviews (10 highest-rated) ### 5/5 — Where I shop in peace🤩 *2026-08-27, version 19.40.0* My everything shopping site (except food) even plants! I no longer shop in brick n mortar stores, plus they are overpriced,I find everything I need at Rue La La. ### 5/5 — If I had more options… *2026-08-25, version 19.40.0* I would be Rue La La… if I ran out of options, I would rue la la… If I never had to run out of options, I would Rue La La. ### 5/5 — Outstanding customer service and friendly people. Good product and easy to return. *2026-08-12, version 19.38.0* I love to shop with Rue Lala ### 5/5 — Gift came damaged *2026-08-02, version 19.37.0* I love Rue La La bought 4 gifts but one came slightly damaged. I am hoping they will exchange it for a perfect one! I will call them Monday and hope they can make it right! ### 5/5 — Great Selection and fantastic customer service! *2026-08-01, version 19.37.0* The prices and variety of unique and high end products is absolutely amazing! ### 5/5 — Great Shopping Experience *2026-08-01, version 19.37.0* I always find the best deals on Rue La La! The selections are always high quality and their customer service is top notch. ### 5/5 — I love very much. *2026-07-26, version 19.37.0* Me gusta las ofertas¡ ### 5/5 — Excelente *2026-07-25, version 19.37.0* Muy buena calidad y servicio excelente y muy buenos productos ### 5/5 — Lovely *2026-07-17, version 19.36.0* I absolutely love RueLaLa so much that I always tell friends and family about it!!! ### 5/5 — My Go-To for Fabulous Finds! *2026-07-16* I’ve been shopping with Rue La La for years, and it’s one of my absolute favorite places to find beautiful fashion, accessories, home items, and fragrances at amazing prices. Whether I’m looking for my everyday signature perfume or a special outfit for a night out with my husband, I always enjoy browsing the app. The selection is constantly changing, which makes shopping exciting, and I’ve found many wonderful designer pieces at great values. The app is easy to use, shipping has been reliable, and every purchase feels like discovering a hidden treasure. If you love quality brands and the thrill of finding a great deal, Rue La La is definitely worth checking out. Highly recommended! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*