# rue21 App — user reviews > 22 indexed App Store user reviews of rue21 App by rue21, inc., rated 4.54/5 from 976 ratings. - Source: https://appshunter.io/ios/app/rue21-app/id6469783572/reviews - App overview in markdown: https://appshunter.io/ios/app/rue21-app/id6469783572.md - Rating breakdown: 5★ 815 · 4★ 52 · 3★ 16 · 2★ 9 · 1★ 84 ## What do users think of rue21 App? Overall sentiment: negative **Pros** - 💖 Great brand **Cons** - 🚫 App not working - ⚠️ Blank screen issues - 🔍 Difficulty using app/website - 💳 Unable to use credit card **Commonly reported bugs** - App crashes - Frequent sign-outs - Compatibility problems **Most requested features** - Fix app issues - Improve user experience ## Newest reviews (7 of 22) ### 1/5 — App is down *2024-05-20* I can’t access my credit card on the app. ### 1/5 — cant buy anything *2024-05-19* yall need to fix yall app bc why is it blank when i download..?! ### 1/5 — The app doesn’t work at all *2024-05-15* I’ve deleted and reinstalled the app and it just show a blank screen I’m trying to buy clothes ### 1/5 — Both the app and website are not user-friendly *2024-03-05* Using the app could be very difficult, it closes out when I’m searching for items and it also will just shut out altogether randomly. ### 1/5 — Store pickup only? No shippjng *2024-02-29* No shipping options for online shopping? What a joke. ### 1/5 — Super buggy *2023-12-22* It randomly signs me out and keeps tryna take me to some website even if I don’t click and links ### 1/5 — Unable to use credit card *2023-12-18* Unable to use rue21 credit card at checkout which is pretty bad ## Most critical reviews (10 lowest-rated) ### 1/5 — Bankruptcy? *2024-06-14* I heard that rue 21 is filing for bankruptcy and will be closing all of its store in the United States. Maybe this is why the app might not be longer be working ### 1/5 — App won’t work *2024-06-11* I try so many times an app won’t work ### 1/5 — Not working *2024-06-11* I downloaded the app I was gonna get some new clothes and nothing would load I refreshed the page and deleted and redownloaded the app multiple times the only this that loads is a setting menu. ### 1/5 — it’s just a white screen *2024-06-05* please fix this!! i love shopping with you guys and it’s so annoying that one day it just stopped working and all i see is a white screen :( ### 1/5 — Not working *2024-06-02* I just downloaded this app trying to find new clothes but the app is blank the only thing that works is the help screen and that doesn’t really help..do not download ### 1/5 — The app doesn’t work *2024-06-02* When I open the app all i see is a white screen. I’ve tried to reload it and exit out of it but it just doesn’t work ### 1/5 — Doesn’t load *2024-06-01* The app would only show a white screen and would not load. ### 1/5 — wouldnt load *2024-05-28* it wouldn't load it has a blank screen whenever i download it ive closed the app multiple times and still nothing will work ### 1/5 — Doesn’t work *2024-05-26* The app doesn’t work at all and I have a gift card to spend. ### 1/5 — Never loads *2024-05-24* The site never loads and which makes paying your bill online impossible. Really it makes doing anything on the app impossible and therefore unappealing. ## Most praised reviews (5 highest-rated) ### 5/5 — All the personnel at Sandhills *2024-05-10* Best store ever! ### 5/5 — Great brand *2023-11-30* Love it! ### 3/5 — Ads *2023-12-08* You can hardly shop because you get adds consistently. ### 2/5 — review *2024-06-01* i downloaded it but it wouldn’t load anything like it was just a blank page and then when i hit help it did nothing so i deleted it and tried it again but it didn’t work ### 2/5 — App stopped working. *2024-05-18* It was fine until the app stopped working. I have a credit card with Rue21 and I need to find out how much available credit I have left. Used to be able to log in and find out but now I’m probably gonna have to call Comenity Bank, which I didn’t want to do. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*