# Run Trainer - Running Tracker — user reviews

> 104 indexed App Store user reviews of Run Trainer by Run Trainer B.V., rated 4.40/5 from 199 ratings.

- Source: https://appshunter.io/ios/app/run-trainer-running-tracker/id403963861/reviews
- App overview in markdown: https://appshunter.io/ios/app/run-trainer-running-tracker/id403963861.md
- Rating breakdown: 5★ 141 · 4★ 32 · 3★ 6 · 2★ 3 · 1★ 17

## What do users think of Run Trainer?

Overall sentiment: mixed

**Pros**

- 👍 Excellent for beginner runners
- 🎯 Effective interval training structure
- 🎵 Works with music in background
- 📊 Good progress tracking and statistics
- ⚡ Simple and easy to use interface
- 💪 Motivating training programs
- 🎨 Customizable training plans
- 📱 Display stays on during runs
- 🏃 Helps build running stamina progressively

**Cons**

- 🐛 Frequent app crashes and glitches
- 🔐 Difficult to cancel subscriptions
- 💰 Misleading free trial/freemium model
- 📱 Login issues and authentication problems
- 🌐 WiFi-only connectivity requirement
- ⏸️ Pausing runs causes data loss
- ⌚ Poor Apple Watch integration
- 📍 Inaccurate GPS tracking
- 🔧 Slow customer support response
- 📲 Crashes after app updates
- 💸 Unexpected price increases
- 🔄 Data loss after phone OS updates

**Commonly reported bugs**

- App crashes mid-run and loses recording
- Pausing workout causes progress restart
- Login freezes and authentication failures
- Sign-up form stuck on DOB slider
- App won't open or keeps crashing
- Cellular connectivity not working
- GPS not recording distance accurately
- Voice command timing off by seconds
- Text overlapping and display corruption
- Music playlist won't save between runs
- App logs out unexpectedly
- Marathon pack programs inaccessible
- Interface buttons showing incorrect text
- Non-English content in settings

**Most requested features**

- Apple Watch standalone functionality without phone
- Integration with Fitbit and MyFitnessPal
- Integration with native Fitness app
- Weight loss tracking integration
- Treadmill mode improvements
- More detailed feature documentation
- Voice-only coaching option
- Continued distance tracking after workout completion
- Better music playlist management
- Indoor running options

## Newest reviews (13 of 104)

### 3/5 — Glitchy on my iPhone

*2026-04-11, version 7.14.2*

For some reason the screen doesn't scroll on this app so I can't access the pause and end run buttons. It also shuts of automatically sometime and I can't mark the exercise as complete. Really good exercises tho

### 2/5 — Good when it works

*2024-03-18, version 7.6*

App is good when it works, however seems to glitch a lot and just come out of the run/stop recording half way through the run. Rather poor when you have paid nearly £40 for the privilege.

### 2/5 — App restarts

*2023-12-28, version 7.6*

If you pause the workout and coke out of the app, but don’t close it, to say answer a phone call it will restart your progress. Don’t recommend. Stay away from this app

### 4/5 — Update Not Working

*2021-07-03, version 7.0.1*

App not working with latest update.

### 1/5 — Not free

*2020-12-25, version 6.3*

And an error on in their subscription wording shows how untrustworthy this developer is 👎🏼

### 1/5 — Only works on the Apple Watch if you have your phone on you!

*2020-11-23, version 6.3*

The app itself seems great, but I was very disappointed to find out that it can’t be used on the Apple Watch unless you have your phone with you. I paid for a year’s subscription (which you have to have in order to access it on the watch at all) and nowhere in any of the information does it state that it can’t be used on the watch alone. I specifically bought the watch so that I don’t have to take my phone out with me on runs so this was wasted money. Really frustrating and disappointing. It’s on me - should have emailed to check before I paid the subscription, but I wanted to share in case anyone had the same hope that I did.

### 3/5 — Works great, when it does work...

*2020-10-03, version 6.3*

Overall liked the app until on two separate sessions nothing about my run was tracked/recorded. Not a reliable app.

### 1/5 — Can’t cancel

*2020-09-18, version 6.3*

Don’t download this and pay for a subscription unless you want to be locked in forever.  Cancelling is like signing a new bill into congress.

### 1/5 — Must Pay

*2020-07-14, version 6.2.2*

If you’re looking to actually improve in running, I wouldn’t bother with this one. After it gets you hooked it makes you pay monthly. Just as simple to write your own training plan.  Running/exercise should be free. Disappointed.

### 4/5 — Question

*2020-06-23, version 6.2.2*

So far it has got me running which I haven’t done in about 15 years. I would love to see more details on the features (keys), recommended days to do each lesson (as per websites first few weeks)

### 3/5 — It was good

*2020-06-08, version 6.2.2*

I liked it until it said it’s limited access after only two runs! What the heck guys?

### 2/5 — Didn’t save my run

*2020-05-27, version 6.2.2*

Great app but it didn’t save my run and I don’t understand why because it prompted me during the run.

### 3/5 — New update

*2020-05-05, version 6.2.2*

I use this app all the time and have done for two years. I haven’t been able to log on since the new update two days ago. I tried to go into app support and it said that it could be compromised. Please sort the problem out. I love this app

## Most critical reviews (10 lowest-rated)

### 1/5 — unreliable

*2023-10-20, version 7.6*

i have used this app for about 10 years on and off. it is a great training app however there have been difficulties over the years. when i first signed up for the app, i was charged one time charge for all plans …somehow over time that got lost …and since then i have paid monthly. i have issues nearly every time i update my phone operating system or the app. this time was the straw, the app didnt allow me to sign in under any circumstance including trying to set up new account, new password, apple id …nothing worked. i contacted support but they never reply quickly…it is extremely annoying when you wake up at 4 am to run, get ready, get outside and then the app fails and you fight with it for over 1 hour …not a good start to the day …

### 1/5 — Beware

*2023-01-05, version 7.4.0*

This app will charge you a subscription fee and it’s extremely hard to try and cancel.

### 1/5 — What’s next after taking my info?

*2022-12-14, version 7.3.3*

After the app asking to fill out my information and it stays there, no button for next or continue. Did you design this for sole purpose of taking people’s information only?

### 1/5 — Pausing runs doesn’t work

*2022-05-11, version 7.3.1*

Pausing a run to take a phone call or check another app has been losing my run progress. 

The same as every other running app except they expect you to pay for it

### 1/5 — Not Free

*2022-03-28, version 7.3.1*

Just downloaded the app, 6 days free trial…. Nothing is free anymore, even when it’s advertised as such.

### 1/5 — Won’t save details

*2022-03-10, version 7.3.1*

Can’t even get past the first page when putting in details.

### 1/5 — Can’t get past sign up page

*2021-12-11, version 7.2*

Doesn’t work, can’t enter information as DOB slider will not minimize.

### 1/5 — Keeps Logging Out

*2021-09-03, version 7.1*

App keeps crashing today!

### 1/5 — Does not work with Apple Watch

*2021-05-28, version 6.3.1*

App is to glitchy with Apple Watch to be worth anything. Starts and stops without any prop and deletes half my run.

### 1/5 — App not working

*2021-04-26, version 6.3.1*

Paid a subscription fee but unable to get into the app. Can log in on web browser so not a password issue but unable to log training on there. Cancelling subscription of this isn’t resolved

## Most praised reviews (10 highest-rated)

### 5/5 — Best app I’ve found

*2024-06-24, version 7.8*

I’ve tried other apps but this seems to suit me the best. Plus I don’t have to keep swapping apps to get up to a half marathon.

### 5/5 — Great App

*2022-10-27, version 7.3.3*

Helped me train for a 10k no problems

### 5/5 — Easy training

*2022-09-21, version 7.3.1*

I found this app built my stamina to 1/2 marathon at a very manageable pace

### 5/5 — Great app!

*2022-06-22, version 7.3.1*

Easiest things to use for running. Also has great running lessons. I definitely recommend! It’s a great app to help get back in shape!

### 5/5 — It’s free

*2020-12-08, version 6.3*

It took me so long to find an app that trains you to run but is also completely free! I love it!

### 5/5 — Nice App

*2020-08-03, version 6.2.3*

Nice App to get myself back into running again after ... cough ..cough years of neglect. Really enjoying seeing my progress through the beginner lessons ... I’d recommend it to anyone.

### 5/5 — Free run

*2020-07-29, version 6.2.3*

Absolutely spot on

### 5/5 — App linking

*2019-05-12, version 5.10.1*

Would be better if it linked to fitness app not just standalone

### 5/5 — Great for Physical Therapy to Reintroduce Running

*2018-12-23, version 5.9*

I love the versatility of this app! As others have said, it gives you audio notifications (as you listen to your own music) as to the next step in your running training program. It’s very similar to an app I’ve in the past with one big, amazing exception...

I broke my ankle 4 months ago and have finally been cleared by my physical therapist to start a walk-jog program as I get back into running. Each week I am supposed to increase the time I jog and decrease the time I walk, similar to any C25k program, only at a much, much slower progression. I love the fact that this app allows me to create running programs at the exact intervals recommended by my physical therapist. I can save each program and title them individually, which is both convenient and so helpful in my recovery. When I had asked my physical therapist beforehand if an app such as this existed, she said she didn’t know. I hope RunTrainer makes their app known to more physical therapy professionals so they can better support their patients.

My only negative critique, similar to what others have mentioned, is that I’m not sure how accurate the GPS/mileage is (or kilometers—they have both units of measure). When I first played around with the app, from the comfort of my own couch, it measured that I had moved 0.1 miles during that time, when clearly I hadn’t moved much at all. I’m not sure how accurate my actual jogging mileage has been without a second device to compare. This isn’t a big deal to me, as I’m just trying to start running for longer time intervals. But this may be a very big deal to other, more serious runners.

All in all, a game changer for me. Thank you!

### 5/5 — Thanks

*2018-10-27, version 5.8.1*

As a goal orientated individual this app keeps me challenged and on track in my running program!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
