# RunBuggy — user reviews

> 40 indexed App Store user reviews of RunBuggy by RunBuggy, Inc., rated 3.50/5 from 122 ratings.

- Source: https://appshunter.io/ios/app/runbuggy/id1170457407/reviews
- App overview in markdown: https://appshunter.io/ios/app/runbuggy/id1170457407.md
- Rating breakdown: 5★ 71 · 4★ 3 · 3★ 4 · 2★ 5 · 1★ 39

## Newest reviews (13 of 40)

### 2/5 — Buggy by nature

*2023-09-25*

The theory of runbuggy is excellent but the actual experience is far from what is promised. Communication is poor and tracking etc doesn’t work. Delivery also late- have to contact them repeatedly to get a response - if they respond at all. Poor experience.

### 2/5 — App crashes

*2022-03-06, version 3.0.14*

Can’t get this app to launch. It just crashes upon startup.

### 5/5 — great app !

*2021-08-03*

Would recommend this app to car haulers ! easy to use and works fast !

### 5/5 — Skilled workers and user-friendly App

*2021-08-02*

We have been working with this application for a long time and the drivers are happy.  Very comfortably.  for your safety, it is possible to take a lot of photos of all the damage to the transported car.  If you have any questions or any problems with the use, employees will come to the rescue.  in our case it's Amanda Kelly!  she is always in touch, knows the answers to all questions and it is very pleasant to work with her.  Friendly and helpful!  it is clear that a person knows his business!

### 5/5 — Carhaulers choice

*2021-08-02, version 3.0.14*

RunBuggy is a great app,  Looking for work or have a unit that needs to be moved.   Jayme is ur agent

### 5/5 — I get paid so much faster

*2021-08-02*

I used to have to wait for a check from the shipper and now it deposits directly into my account! Makes my bookkeeping so much easier. I don’t have to keep calling people and asking when I’m going to get paid!

### 5/5 — Hésitant - but happy im using it!

*2021-08-02*

I did not think I needed another app, but I was wrong. This app is different- makes my job so much easier and, it is free!

### 5/5 — Wonderful app

*2021-07-30, version 3.0.13*

App is super user friendly! Easy to claim orders and complete inspections and best part is zero fees! Highly recommend the RunBuggy app!

### 5/5 — Much improved!

*2021-07-29*

This app is a lot better than it was when I used it last!

### 5/5 — Runbuggy easy Peezy excellent app!

*2021-07-29*

If you want an app that is made to make you that money this is the one. The app is easy to use and the support you get from Runbuggy is outstanding! You will make money using this app I know I did that’s how I got started. I would not have been able to do it without runbuggy helping me all along the way. Thank you Kary,Viancha, and Gina awesome crew.

### 5/5 — Great app for car hauling

*2021-07-29*

This is a great app for car hauling. The rates are super fair, the app is really easy to use, and makes pick up and delivery a breeze. Because of the pick up and delivery inspections that the app requires, it has saved our company from paying for damages we did not do. Highly recommend this app to every car hauler! P.S. Amanda and Brittany are the best agents to work with!

### 5/5 — User friendly

*2021-07-29*

Super easy to find loads and see the progress. Also there is no charge.

### 5/5 — Awesome

*2021-07-29, version 3.0.13*

This app and the people here are awesome. Easy to navigate and the support from the staff are so knowledgeable and helpful.

## Most critical reviews (10 lowest-rated)

### 1/5 — Lots of dry runs which = $0 pay to the drivers, and no fees to cover your expenses on dry runs.

*2026-01-06*

They do not care if you show up to pick up orders that result in dry runs (zero pay to drivers). Even if you show it is not your fault. You waste an entire days worth of work and burn fuel/driving expenses/tolls/etc. with zero pay. It says this in the contract but I obviously expect them to do what’s right when the driver is not at fault, but they don’t care about the drivers. This happens way too frequently. I let several dry runs orders go to give them
Benefit of the doubt, but unfortunately it happens way too often.

### 1/5 — Annoying login

*2022-09-12, version 3.0.20*

Annoying email login, load search feature is lagging

### 1/5 — Garbage

*2022-06-30, version 3.0.15*

Really slow and not reliable

### 1/5 — Junk

*2022-06-29, version 3.0.15*

Compare this to super dispatch and I’d give it negative if I could. 90% of the time requires a new login, much worse for damage reports, way more complicated document access.. why any dispatch services require this is beyond me.

### 1/5 — Customer

*2022-01-11, version 3.0.14*

They are scammers, don’t even try to get jobs from this app and company

### 1/5 — Horrible communication.

*2021-12-30, version 3.0.14*

They pick incompetent drivers who do not honor delivery dates

### 1/5 — No show

*2021-10-29*

I am giving a 1 because zero isn’t an option. I called yesterday and was told my car would be here today, I advised them I had to drive 4 hours and take the day off to come home and was assured the car would be delivered today. I drove in late last night and then this morning I called to confirm and again was assured it would be here. 4 o’clock comes and now I’m told to call a different number to a different delivery company and of course there is no answer….should have known with them being in bed with Vroom it would be terrible….stay away at all costs

### 1/5 — Good idea/ worst app ever.

*2021-06-17, version 3.0.13*

Whoever developed this app is the worst ever. Does not work, no functionality. Just updated the app again and just absolutely nothing happens. Just blank screen….

### 1/5 — Can’t login

*2021-03-10, version 3.0.12*

The worst app, can’t login have to try 3 devices untill i was able to login just waste of time( i wouldn’t use it but this broker requires to use their trash app) Called support with same problem 2 months ago they keep telling i will pass your message to our Tech Team, I guess their Tech Guys are the dum.est tecs in whole world 

Apple please take down this app from platform

### 1/5 — Really?

*2021-02-09, version 3.0.11*

Can’t even get a login to go through... app locks up, email verification link is broken, password reset link locks up app. 

Was this a school project or a real business?

## Most praised reviews (10 highest-rated)

### 5/5 — The Best Partnership Our Transport Company Has Built ⭐️⭐️⭐️⭐️⭐️

*2026-08-20*

I truly can’t thank RunBuggy enough!

They took our company from struggling to consistently find good-quality loads to now working about 95% directly with RunBuggy. The difference they have made for our transportation business has been incredible.

Their team is extremely helpful—not only to us as transporters, but also to the end customer. They stay on top of carriers regarding pickup, transportation, and expected delivery ETAs, which helps keep customers informed and holds everyone accountable.

As transporters, it is also our responsibility to call ahead and confirm vehicles before arriving. Because of that, I completely understand and support their $0 dry-run policy. Communication and confirmation are part of doing the job correctly.

The RunBuggy app is by far one of the best we’ve worked with. It’s easy to navigate, organized, and the login verification codes add an extra layer of security for both carriers and customers.

We are extremely grateful for the opportunities RunBuggy has given our company and for the relationship we’ve built with their team. I genuinely cannot express enough how great this company has been to work with.

⭐️⭐️⭐️⭐️⭐️ Highly recommend RunBuggy to transporters and customers!

### 5/5 — Incredible app

*2026-02-19*

Super amazing app, easy to use, full of useful features and definitely the best in this field.

### 5/5 — Review

*2022-02-11, version 3.0.14*

Runbuggy has the best customer service of all transportation companies and the best customer service representative is Selena Dinh.

### 5/5 — Figaro llc

*2022-02-10, version 3.0.14*

Best customer service and Selena Dinh best customer service representative.

### 5/5 — Best app for Carhauler 👌👌👌

*2021-08-08*

This is definitely my favorite app for finding loads and vehicle inspections, fair rates customer service is always there for you. Amanda and Brittany will go out of there way to help. App is super easy to use I’ve been using this app for about 10 months, never had any issues. Once the car is delivered money deposit to your account.👌

### 5/5 — BMW DEALER

*2021-08-06*

I work for a dealership and use Runbuggy for dealer trades.  Cars move quick. User friendly app!

Amanda and Brittany are always available to help with questions.

### 5/5 — Exceptional service

*2021-08-06*

Always on top of the situation. Very easy to work with and very understanding on the impacts we face as transports. Someone always answers the phone when a situation arises. Thank you Brittany, Amanda and Tanya.

### 5/5 — Great app

*2021-08-06*

The app is super easy to use. You can track everything and know the status at all times. The support staff is friendly and responsive. Prices are great.

### 5/5 — Great Customer Service

*2021-08-03*

I worked with Jeannie Thomas. She was friendly, knowledgeable and fast. Highly recommend RunBuggy and their ability to move vehicles safely and securely. Thank you!

### 5/5 — Great App

*2021-08-03, version 3.0.14*

Works great and wonderful support team to help out in anyway.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
