# RuneScape — user reviews

> 1,278 indexed App Store user reviews of RuneScape by Jagex, rated 3.80/5 from 5,879 ratings.

- Source: https://appshunter.io/ios/app/runescape/id1332022656/reviews
- App overview in markdown: https://appshunter.io/ios/app/runescape/id1332022656.md
- Rating breakdown: 5★ 3,526 · 4★ 445 · 3★ 358 · 2★ 290 · 1★ 1,260

## What do users think of RuneScape?

Overall sentiment: mixed

**Pros**

- 🎮 Great mobile experience
- 🕹️ Smooth gameplay
- 🔥 Nostalgic throwback
- 🌐 Expansive content
- 👍 Enjoyable for long-time fans

**Cons**

- 🔍 Cluttered UI and small buttons
- 🔋 High battery consumption
- 🐛 Frequent crashes and bugs
- 🤖 Unresponsive controls
- 💰 Expensive membership and microtransactions

**Commonly reported bugs**

- Crashes during character creation
- Unresponsive tapping and input issues
- Dialogue and quest progression problems
- Incompatibility with certain iOS devices
- Networking and server connection issues

**Most requested features**

- Customizable UI and interface
- Improved touch controls and navigation
- Better optimization for tablets and larger screens
- Joystick or controller support
- More tutorials and guidance for new players

## Newest reviews (10 of 1,278)

### 4/5 — Forced update

*2026-09-07, version 949.4*

You’ve forced an update with the mobile client, but the update wasn’t live on the App Store.

### 4/5 — Performance and Power

*2026-09-06, version 949.4*

Love RS and while mobile definitely isn’t the ideal way to play, it’s wonderful  to have a means to open the game up when I’m out and about to do some simpler tasks. The only real issues I have is that the game is a black hole for power and even on the lowest graphical settings, it can cause the phone to heat up pretty hard. Also sometimes tanks in frame rate at seemingly random, though usually for a few seconds at a time or in a particularly dense area. Now I’m not using the most up to date phone, but it’s still an issue that can make it a bit harder go justify keeping the game running for more than a few minutes at a time.

 Another complaint that may partially be my device, but menu navigation can often feel sticky, out of sync, or unresponsive. Something that I’d like is to have sliding on the screen to not confirm an input like crafting something (though this could be a setting I didn’t notice, I admittedly play this version a fraction as much as on PC).

### 2/5 — Mobile and Jagex are trashy

*2026-08-15, version 949.4*

Mobile constantly fails, easy to be hacked thru, and will literally ruin your phone battery. I’ve been playing sense 2003, Jagex has had employees to regular players cheat and allow it if you pay the membership. Constantly they allow real world trade which is against game policy and allow multiple people to log into accounts of dead players, against game policy. Jagex has been emailed videos of proof of players being lured does nothin, even if you pay. After 20 years of certain accounts being grabdfathered for price they said not anymore. Now the game is 100% its price from less then a decade ago…. They took out forms of buying xp for “integrity” not even two months later noticed losses and re put in a buy method for xp.

I’m just saying for nostalgia 3-4/5 stars
The honest truth for where it’s come in 20 years 1-2 stars at best.
Being fair if you don’t enjoy lore or paying consistently for not great change this is not the game for you, Jagex is uk based and will rip any other player in any other country off, free play is the best option if you don’t want to be ripped off by the company itself from the get go. 
P.s to even unlock parts of the map you need to pay 15$ a month and then spend a few months like 3-6 questing to even get the “paid for” parts, they literally take at every corner. You also need to spend 6-18 months skilling to 99s for some quests to even unlock.. be careful if you choose to play a very toxic community still after 20 years.

### 3/5 — Mouse support for IOS please

*2026-07-17, version 949.1*

Mouse support for IOS please

### 5/5 — Played for 25 years

*2026-07-14, version 949.1*

I played for years Perfect game excellent graphics. What can I say? It’s amazing.

### 1/5 — QOL lacking

*2026-07-08, version 949.1*

Still no quick drop like osrs has. Ridiculous how they've added so many quality of life upgrades but went backwards with the most basic features. Changing attacks in settings, no skill progress tracker that I've seen, even the settings is a mess.

### 5/5 — New update incompatible With tablet

*2026-07-08, version 949.1*

title says it all. looks like i’m done playing rs

### 1/5 — Stuck on login

*2026-07-07, version 949.1*

It can’t establish a connection when trying to log in. Never got it to work

### 1/5 — No Steam Sign In; Sign In Broken

*2026-07-07, version 949.1*

No way to sign in through steam. Trying to link accounts online is not possible. Getting errors throughout.

### 1/5 — BLOCKED when signing in

*2026-07-06, version 948.4*

I play on PC. Tried signing in to mobile but when I do it says I’m blocked with no other option/choice to appeal or do anything.

## Most critical reviews (10 lowest-rated)

### 1/5 — Never Even Able To Open

*2026-08-31, version 949.4*

Seems like a cool game, unfortunately after several attempts I was not able to make an account, so I was never able to play. Disappointing!

### 1/5 — Username - decades of progress

*2026-08-24, version 949.4*

The devs have no concern wiping account progress for a username ban. 

They allowed the usernames but when they implemented a new system years ago they banned og accounts and wiped all progress with it. 

The username doesn’t exist and they just give you a new username that you have to pay to change. 

Why would I even bother with this? Yuck.

### 1/5 — Account Banned

*2026-08-21, version 949.4*

Account got banned for no reason after putting 30+ hours into the game. Tried to appeal and it got rejected. 30+ hours Ill never get back. Dont waste your time

### 1/5 — App does not let me sign in with email

*2026-08-18, version 949.4*

App does not let me sign in with email

### 1/5 — Gay

*2026-08-01, version 949.4*

The game has gotten so gay and lame with all that micro transactions stuff. I had to move osrs the nostalgia is 
gone from this game!

### 1/5 — iPad is SO laggy with newest update

*2026-07-20, version 949.1*

game is now unplayable. as a casual player I only play on my iPad and it’s generally very smooth gameplay. But after this most recent update it’s not worth it to even try and play. The lag is so brutal. I’m devastated because this is the only way I can play. Pleasseeeee jagex fix this

### 1/5 — Doesn’t work

*2026-07-17, version 949.1*

Couldn’t even log in - seems like busted software to me.

### 1/5 — Going downhill

*2026-07-13, version 949.1*

I feel like step by step RuneScape is dying. I’ve played for many years and always loved the game - but now things I worked very hard to achieve have been slowly stripped from me. Auras that I used hundreds of millions of in game gp to “purchase” not realizing they’d be taken away without anything in return. My player owned house that I spent countless hours building wiped out. Not to mention countless other topics. Here is to the loss of a long term RS3 player - I’m out.

### 1/5 — F Jagex

*2026-07-11, version 949.1*

Stupid game

### 1/5 — Can’t log in

*2026-07-11, version 949.1*

I can’t login anymore. Every time I try, it says that my login method is no longer valid and that I need to upgrade my account. So, I hit the button to do so, and it gives me an error. I’m bricked as is.

## Most praised reviews (10 highest-rated)

### 5/5 — Giant waste of time 10/10

*2026-09-07, version 950.1*

Giant waste of time  10/10

### 5/5 — Great

*2026-09-07, version 950.1*

App is decent. The game is great

### 5/5 — Amazing game

*2026-09-07, version 950.1*

Played it as a kid glad to get back in it 8 years later they added the mobile version and it works very good in my iPhone 13 and most other devices I been on

### 5/5 — Best MMORPG

*2026-09-07, version 950.1*

Osrs is cool but RS3 has true mmo mechanics inside combat, real rotations, titles you earn through challenging boss fights. This is the game to play.

### 5/5 — Give it a try!

*2026-09-07, version 949.4*

I think this is a wonderfully made game. I play a lot of mobile, doing easier laid back task. When I do get a chance to play on the PC it’s game on! Finally get to try some harder bosses or can handle some real “hands on” kind of task!

### 5/5 — Road to Restoration!

*2026-08-29, version 949.4*

If you haven’t played in the last year or so, I definitely recommend giving it another go. They’ve been working hard on removing toxic business practices, giving the game a cohesive visual style throughout, and better the leveling experience. Feels like an entirely new game.

### 5/5 — Melhor coisa que inventaram

*2026-08-21*

Tudo excelente. Agora posso upar fora de casa 😼

### 5/5 — Great

*2026-08-17, version 949.4*

This mobile version is the same pc version. Plenty to do. This game is relaxing but also in-depth. The fact you can buy short term membership without having a subscription is amazing. Love this game and the iOS version of it

### 5/5 — BEST GAME EVER MADE ON ANY PLATFORM

*2026-08-10, version 949.4*

If you do not agree you simply have dove into the game or community enough yet this game is the best

### 5/5 — Sem problemas notados

*2026-08-08*

O app funciona super bem hoje,sendo possível até fazer bosses mid game!
Recomendo para novos e veteranos!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
