# Runna: Running Plans & Coach — user reviews > 3,293 indexed App Store user reviews of Runna by Strava, Inc., rated 4.90/5 from 33,417 ratings. - Source: https://appshunter.io/ios/app/runna-running-plans-and-coach/id1594204443/reviews - App overview in markdown: https://appshunter.io/ios/app/runna-running-plans-and-coach/id1594204443.md - Rating breakdown: 5★ 30,754 · 4★ 1,552 · 3★ 419 · 2★ 191 · 1★ 501 ## What do users think of Runna? Overall sentiment: positive **Pros** - 🚀 Excellent training plans - 👍 Personalized and customizable - 👍 Variety of workouts - 👍 Seamless integration with fitness trackers - 👍 Helpful audio cues during runs - 👍 Detailed performance tracking - 👍 Structured approach to running and strength training - 👍 Responsive and supportive customer service **Cons** - 🐛 Occasional syncing issues with Apple Watch - 🐛 Inaccurate pace tracking on treadmill - 🔋 Expensive subscription cost - 🔒 Lack of flexibility to modify workouts **Commonly reported bugs** - Workout data not recording properly - Difficulty logging indoor runs **Most requested features** - Heart rate-based training options - Ability to add custom workouts - More flexibility to rearrange weekly plans - Integration with more fitness tracker brands ## Newest reviews (19 of 3,293) ### 4/5 — Good when it works *2026-08-25, version 8.50.2* This app does a pretty good job overall in planning your training schedule for a race. However, I find it to be quite buggy and it could also use some enhancements. For the bugs the sync often fails. I’ve had issues with re-organizing a plan, the app would crash. I also noticed the heart rate sync with my Apple Watch does not match. Suggestion for enhancement, when using the app timer for a set. It has a noise when you click the timer to start. Perhaps it would be a good idea to also have a bell/noise when the time has ended. ### 2/5 — Corri e não marcou acho que a integração com o relógio é ruim *2026-08-24* Corri e não marcou acho que a integração com o relógio é ruim **Developer response:** Hey Carlos, thanks for sharing your feedback. We're sorry to hear this; we can understand your frustration. We'd love to help. Please reach out to our in-app Support Team or email us at hello@runna.com so we can get this sorted and ensure you have the best Runna experience. ### 2/5 — Needs work *2026-08-24, version 8.50.2* The plan is the best thing about the App. It’s buggy will sometimes not record, trigger Spotify and there is a time difference between your phone and the app when using treadmill. It has a lot of potential but honestly Strava is more reliable but doesn’t offer a training plan. The other issue is if you are injured or want to modify a workout your only options are to skip it or record it but you have to either put notes or notes. So if you are on a training plan it just adds pressure to complete rather than complete within your means. They need to listen to new runners who could be a large customer base. ### 5/5 — Dan B *2026-08-23, version 8.50.2* Very good for setting pace and giving your workouts ### 5/5 — New favorite running app *2026-08-23, version 8.50.2* Great at planning training and making it easy to adjust as life requires tweaks to the plan. Great watch app! ### 5/5 — Best Running App *2026-08-22, version 8.50.2* I’ve used numerous running apps over the years and this is by far the best in terms of technical integration, plans, etc. I use my iPhone, Apple Watch and AirPods and for the last 3.5 months have had zero issues (I can’t say that about any of the other apps). One addition I would like is conversational AI with the app. I often times have questions about the plan, the metrics, last run versus this run, etc and I find myself doing a lot of page switching and online searching to get answers. I’d also like to use the AI to modify my plan (like vacations, skipped workouts, should I add a 5K or 10K race into my plan on this date, etc) versus going through the menus and trying to get what I want. ### 5/5 — Super helpful app *2026-08-21, version 8.50.2* Love the support, personalisation and planning this app provides me with, as a fairly new runner. Really helps me to structure my runs and focus on my goals. Keeps me accountable, well priced and syncs well with apple health and Strava etc. ### 4/5 — Good app *2026-08-21, version 8.50.2* It's a good app- and I'm enjoying it but it's lacking a very simple feature that could make it great. I would love the inclusion of an option to have runs automatically end when the distance is over. I understand some times people may want to manually turn the run off when they're done if they want to go longer but there should be an option to choose because I hate having to fumble with my watch at the end of each run. ### 5/5 — Amazing App! *2026-08-20, version 8.50.2* This app has helped me improve as a runner. ### 5/5 — Absolute excellent app for beginners *2026-08-19, version 8.50.1* The only really negative things I can say is that there is not turn by turn map navigation, that it doesn't allow for training on other things like bike and swimming if you wanna triathlon and that the subscription doesn't include Strava (Strava owns Runna). I literally went from couch to marathon using only this app. Their support is fantastic. Give it a try. ### 5/5 — Great training app *2026-08-19, version 8.50.1* I’m getting back into running and getting ready for half marathons and this app has boosted my confidence overall. I’m excited to take on my first race here soon. Most importantly, I’m confident I can make it. So far so good. Hopefully in a year, I can hang with the faster runners. But for now, I’m satisfied with my progress. ### 5/5 — Muito bom *2026-08-19* Excelente app, com treinos muito bons ### 5/5 — Not very impressive for the price *2026-08-18, version 8.50.0* I wanted to try out Runna after having previously tried marathon training plans that are available for free online. I didn’t find that this was any more helpful and the AI is all non-responsive, and not based on real-time conditions, it feels like everything has just been dropped into an Excel sheet and then into an app without thought going into heat, rain, cold, humidity, injury, and or other life factors that affect every runner. This app feels like more marketing than product. Unless you want to desperately buy into an app, I would recommend downloading a training plan online and just sticking to it. ### 5/5 — Helpful, good watch app *2026-08-18, version 8.50.0* Apple watch interface is helpful and useful. Easy to navigate. Good personalisation and ability to tweak. ### 5/5 — Avaliação *2026-08-18* Ótima assistência ### 5/5 — Finally Gave In. Best Decision I Could Have Made *2026-08-18, version 8.49.0* I absolutely love this app it adjust to my progress and prompts me doing the workouts is exactly what I needed ### 5/5 — Useful *2026-08-17, version 8.50.0* Found this so helpful for motivating me on harder days and structuring my training so much better than I was doing before ### 5/5 — Hyrox L1 Performance Coach/UESCA Running Coach *2026-08-17, version 8.49.0* Fantastic. Only feedback is sometimes a warm up run isn’t always programmed before the workout starts. ### 5/5 — 100% recommend *2026-08-17, version 8.50.0* This app is easy to use and I love the Apple Watch feature. It makes my run so much easier as it announces changes in intervals which allows me to focus on running instead of constantly having to check my watch. ## Most critical reviews (10 lowest-rated) ### 1/5 — Apple Watch Issues *2026-08-17, version 8.50.0* Latest update broke the connection between Runna and the native workout app. I can no longer access the Runna workouts in my apple watch. I’ve deleted/reinstalled and made sure everything is enabled. Seems my friends are experiencing similar issue. I don’t like using the Runna watch app because the views and audio cues are just not right for me. ### 1/5 — Worst customer service I’ve ever seen *2026-08-16, version 8.50.0* Got this app to help me train for my half marathon, tried the free week of the plan and it was great, so I upgraded through the Runna app for the year. Right after I did I realized that there was a Strava + Runna bundle, which wasn’t offered via Runna, and apparently if you want to upgrade to the bundle you won’t get credited for your remaining Runna premium time, which I learned via their chat bot. You can upgrade Strava premium to the bundle and get credited, but not Runna, which makes no sense. I chatted with their customer service chat bot, which wasn’t helpful, they escalated me to a support request with an agent, who got back to me 2 weeks later with a canned response sending me the same upgrade guide link the chat bot had, telling me to wait a year or throw away my Runna premium subscription…. ### 1/5 — Non-operational *2026-08-16, version 8.49.0* It does not track the run nor pace. I’ve attempted to use it each time I run and Strava is much better at tracking. Run a has not worked at all. Disappointed with the app. I was hoping to track more consistently with Runna. I will Be deleting the application. ### 1/5 — Charged me when i didn’t even get there subscription *2026-08-16, version 8.50.0* I got 19.99 taken out of my account from this app. i don’t know how they charged me considering they aren’t even on my subscription list. i want my money back that you took! ### 1/5 — Auto renewal Refund Denied *2026-08-15, version 8.50.0* I used the app last year and paid for the premium version. I stopped using it mid year and thought I’d cancelled the subscription. It appears I was wrong and the subscription auto renewed. I requested a refund and the request was denied. I requested a refund and was denied again with no explanation. I called Apple support and was told that they can’t tell me why the refund request was denied. I spoke to a manager who also said they could see or tell me why the refund was denied but that it probably has something to do with the apps terms and conditions and the decision was final/I have no recourse. Not sure if the app or Apple support is to blame as nobody could tell me why the refund was denied/what I should next. ### 1/5 — Useless app without premium *2026-08-10, version 8.49.0* Who is paying 30 bucks a month or 180 bucks a year. Absolutely useless without premium ### 1/5 — Workout timer not working *2026-08-10, version 8.49.0* Overall I'm enjoying Runna but I'm leaving a 1* review because the timer on the strength workouts does not work. There is no audible beep at the end of the timer, so you have no idea when to stop. Please fix this, I have seen others on Reddit with the same problem. ### 1/5 — Spam notifications *2026-08-07, version 8.49.0* This app decided to interrupt my day with a notification for SHOE SALES. ### 1/5 — No injuries running… until I started using this app *2026-08-07, version 8.49.0* I really wanted to like this app, and thought it would be great, so I opted for the year subscription via Strava. Huge mistake. I’ve been running for a few months now injury-free, but since I started using this app, injuries have been creeping in. It just pushes too hard, too fast, and that’s a recipe for injuries. The voice prompts are also the absolute worst. All of the voices they offer sound incredibly robotic and depressing. And while support seems to be responsive (which is good because the releases have been buggy) all of their support messages seem to be written by AI. Whether any are sent by real people or AI agents, I don’t know. I am currently nursing what appears to be an ACL injury after the latest run. I don’t think I’ll be using the app again. If you are new or newish to running, returning to running, whatever, please do not use this app. It’s going to increase volume far too quickly (recent research says no more than 5% per week, and this app seems to double that). It has made me start to hate running, which is terrible. But I’m stuck with the purchase. Just trying to save others. ### 1/5 — Very poor *2026-08-06, version 8.49.0* This really should be something in Strava. It has no real unique features, if you want to pay monthly to have an app add your runs to your calendar that’s extent of the use. It make no effort to understand your schedule and needs, you have to fine tune it to the point where you may as well make the plan yourself. The ai information is never useful or relevant, just feels like copy and paste messages. Very disappointing. ## Most praised reviews (10 highest-rated) ### 5/5 — Intuitive and very helpful *2026-08-26* In short, I was new to running and this app has made my journey pretty structured. Ended up subbing to the Runna+Strava bundled membership. ### 5/5 — My go-to *2026-08-26, version 8.50.2* Absolutely love the Runna app!!! ### 5/5 — Great training app *2026-08-25, version 8.50.2* I am improving every week following the coaching sessions ### 5/5 — Amazing programs *2026-08-24* I really love running with Runna I find the programs to be very helpful in slowing me down so that I make improvements instead of running too fast all the time. ### 5/5 — Great planning *2026-08-24, version 8.50.2* Great planning but sometimes feels like the prediction are a little exaggerated. ### 5/5 — Running with Runna *2026-08-24, version 8.50.2* Love the app. Using the 5k improvement plan and workouts with premium to train for my first spartan sprint. #teamrunna ### 5/5 — Muito bom !!!!! *2026-08-24* App incrivelmente funcional e pratico ### 5/5 — Life changing *2026-08-24, version 8.50.2* One of the most amazing apps of all time for runners ### 5/5 — No nonsense training plan *2026-08-24, version 8.50.2* I’m currently on a 10k training plan with a race in 2 weeks time. Did a Park Run this weekend for the first time since starting this 8 week plan and shaved over 3 mins off my 5k. ### 5/5 — The motivation I needed *2026-08-23, version 8.50.2* I love how this app has taken the thinking out of running for me. I just need to the workout it gives me and they are the right level of challenging for me without burning out. I’m a huge fan!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*